Showing results by narrator "Dave Stokes" in All Categories

Every business has customers, and employers are seeking to hire, retain, and reward employees who have the skills, the knowledge, and the motivation to provide a consistently superior level of service to every customer, every day. No longer is a bright smile and a friendly hello enough to satisfy customers and keep them coming back. Employers and customers want customer service professionals.

Gin’s resurgence is a global phenomenon and a new generation of gin makers are forging an exciting future. Armed with this book, you can count yourself among today’s intrepid creators and build upon gin’s legacy. Award-wining distiller, Marcel Thompson describes the building blocks to help you create high-quality gin.

If the thought of another money guru telling you what you have done wrong and talking down to you makes you feel like throwing in the towel and hitting the shops with your credit cards, then this is the book for you. The Happy Money Journey is a step-by-step guide on how to change your beliefs about money so that you can start making good money decisions and living life on your own terms (and no one else's!).

Have you ever wondered how to gain that extra edge? Perhaps you know your stuff, but just need something more to help you reach your potential. Or maybe you've watched the achievements of others and thought - that should be me! Athletes who reach the pinnacle of their sport have found the mental edge that sets them apart from everyone else - and that edge is within your reach. For over 25 years, Dr. Jo Lukins has helped individuals, teams and organizations achieve success at the highest level.

An ocean of utopian dreams. Stories of characters familiar to dreams and real life. A radical book about love, as love can be very radical when you apply it to the real world. Chorus and verse, harmonies and echoes. Waves, washing over us and transforming us. The constant in an ever changing world....

A tactical, step-by-step guide to help today's frontline reps create valuable new business conversations. Whether you're an individual rep or leading a sales team, the simple processes outlined in TPG will have you talking to more valuable prospects in the shortest time possible.

From Italian, English and Mexican proverbs to Arabian or Chinese parables the curse of family business is always the same. Namely, that the first generation makes it, the second generation enjoys it and the third generation destroys it! Rags to riches and back again in three generations.

Are you a presenter searching for a blueprint to wow bosses and clients? Longing to convey information in a long-term and meaningful way? Do you have great ideas but struggle to move peers to action? As the world's only economist turned Bollywood-dancing business storyteller, bestselling author and speaker Yamini Naidu busts the myth that X factor is something you are born with or exclusive to a handful of lucky people. And now she's here to help you find and unleash your own X factor so you can forever change how you present, make a lasting impact, and create shifts in your world.

Krissy's skill as a coach comes from her ability to break down tasks and ideas into manageable steps. She creates compelling, easy to read content from technical information, helping her readers to embrace ideas that will benefit them on a mental, physical and spiritual level. Krissy’s driving force is to inspire people to prioritize health and wellness above all else, and to share her life-changing 12 Steps to an Unbreakable Mind, Body and Spirit.

Healthy Hustle is about winning in both business and life. This book has proven examples and frameworks that will elevate your business growth, empower your team, get you unaddicted to work and give you time back. With over fifty years combined experience working with businesses, Nicky and Ness have seen resistance to change at the detriment of business owners, teams and businesses overall. Those left behind stay stuck due to thinking they are 'too busy' to do things differently.

Whether you're a top-shelf corporate escapee, a fed-up middle manager or a young entrepreneur the e-ttraction method can help you set up a business to achieve your life goals. The 12-step process is separated into three sections to Understand who you are and what you want to achieve, to Build the strategy and assets for your new business, and finally to Leverage your unique assets into a realistic and manageable business model.

Mario's world quickly turned upside-down. One morning he woke to a knock at the door. His family and his girlfriend were gone. His neighbors were packing, fleeing the city. And the military were at his door, saying, "Report at the army barracks in one hour." Minutes later, the city was being shelled - and Mario was off to fight in a war he'd never chosen. Learn more in this poignant memoir.

In this compact, practical, and research-driven guide to marketing strategy, Hunter Leonard shares tools, information and insights gathered over the past 16 years in his marketing consultancy that has helped to grow over 50 organisations in 20 different countries. Hunter uses a cooking analogy to explain the recipe and ingredients needed to develop a successful marketing plan. Accessible and direct, Get Your Marketing Cooking is a must-listen for any business wanting to establish or expand their market.

Business owners and leaders are being challenged as never before. The trends are changing fast, business models are under attack, clients are fickle, and staff expectations are rising. It can make for very reactionary leadership...but that is not what drives sustainable success. As you're seeking to drive the growth, performance, and, ultimately, value of your business, what must be done to avoid stalling through the climb? At last, there is a book that supports leaders in not only surviving, but thriving in this context.

Paul Higgins draws on his personal experience of leaving a senior role at Coca Cola due to health issues to embark on what he thought would be a walk in the park - running his own business. It turns out that nothing could be further from the truth. Paul shares his struggles and challenges. But it is not just Paul’s journey; it is the journey of hundreds of other solopreneurs who Paul has mentored.

Annie is a speaker, teacher, coach, and mindfulness educator working with individuals and groups on their emotional wellbeing and resilience. Her great strength is empowering others to cut through the "noise" and boost their own sense of wellbeing. Annie has been practising what she preaches for more than 10 years. In 2017, Annie spoke from the famous red dot at TEDxAdelaide, one of more than 50 new things that she added to the list in her 50th year!

Rather than juggling the two worlds of career and life, what if you could create a third alternative, your own, new, evolved world: one that works for you rather than against you? Breaking the Gender Code not only unpacks why women feel the constant pressure to keep so many balls in the air, but also where this pressure comes from.

Smart Time Investment for Business provides 128 short, sharp, and practical productivity strategies that you can start implementing today for immediate results, punctuated with tips and anecdotes from leading business people from around the world who share how they use time to their advantage. Your time is not limitless. Your time is a finite and enormously valuable resource - and, just like your money, if you want to grow your wealth and your success you must invest your time wisely.

The Experience Equation helps mature individuals create a future where their experience is valued. If you're over 50 and feeling undervalued, then this book is for you. The book explores how to make your own future plan, the future of work, and what the journey to the future will look like for you. It helps the mature individual take back control and overcome the challenges of discrimination and ageism that are endemic in the workplace today.

Gin’s resurgence is a global phenomenon and a new generation of gin makers are forging an exciting future. Armed with this book, you can count yourself among today’s intrepid creators and build upon gin’s legacy. Award-wining distiller Marcel Thompson describes the building blocks to help you create high-quality gin.