Showing results by author "Bruce" in All Categories

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Even on the most smog-bound of days, the rocky outcrop on which the Acropolis stands is visible above the sprawling roofscape of the Greek capital. Athens presents one of the most recognizable and symbolically freighted panoramas of any of the world's cities: the pillars and pediments of the Parthenon – the temple dedicated to Athena, goddess of wisdom, that crowns the Acropolis – dominate a city whose name is synonymous for many with civilization itself.

When it comes to matters of the heart, Nicole Landers has made some wrong choices. But now, Nicole, one of the top real estate agents in Chattanooga, thinks she's finally made the right one in Jamie Tate. Despite a serious Johnny Cash obsession and a tendency to shy away from long-term commitment, Jamie seems to be the perfect choice. Jamie is kind, loving, and especially nice to Nicole's elderly grandmother. Now all Nicole has to do is convince the attractive police detective that it's time to take things to the next level.

No matter what's making you feel anxious, God cares! Set your heart free as you are encouraged by God's truth and empowered by His love. Be uplifted as you listen to short devotions to quiet your mind, scripture to guide your thoughts, and prayers to help you convey your burdens to the Lord, who can handle them all.

Why is a public speaker like an eager suitor? In this adroit guide to wooing your audience, James Wagstaffe explains how to get your message across by using techniques drawn from more personal encounters. Romancing the Room identifies the most important elements of public speaking: making a great first impression, presenting thoughts and ideas with charm and clarity, and getting people to agree with and commit to your proposals. Wagstaffe, a highly successful trial attorney and public speaking expert, reveals the ingenious tricks of the trade.

Thaddeus Stevens was among the first to see the Civil War as an opportunity for a second American revolution - a chance to remake the country as a genuine multiracial democracy. As one of the foremost abolitionists in Congress in the years leading up to the war, he was a leader of the young Republican Party’s radical wing, fighting for anti-slavery and anti-racist policies long before party colleagues like Abraham Lincoln endorsed them. These policies - including welcoming black men into the Union’s armies - would prove crucial to the Union war effort.

Being overweight is not just the result of too many cheeseburgers or not enough exercise. According to leading-edge science, there are silent saboteurs in our daily lives that contribute greatly to our obesity epidemic: obesogens. These weight-inducing offenders, most of which are chemicals, disrupt our hormonal systems, alter how we create and store fat, and change how we respond to dietary choices. Because they are largely unregulated, obesogens lurk all around us - in food, furniture, plastic products such as water bottles and food containers, and other surprising exposure points.

Experience pulse-pounding treasure hunts and relentless adventure with the first three thrillers in the Turner & Mosley Files!

The sacred and the profane come together with visceral force in two novellas by Bruce Wagner, The Met Gala & Tales of Saints and Seekers. The Met Gala & Tales of Saints and Seekers is an illuminated manuscript of Heaven and Hell.

Take an exciting, fact-filled journey that goes where all great space books for kids should - to our solar system and beyond! Super Cool Space Facts is bursting with info about stormy planets, exploding stars, weird black holes, amazing landers, and more. Launch into learning with awesome and easy-to-digest facts about everything from asteroids hurtling through space to astronauts on the International Space Station. Fill your outer space adventure with the jokes, big word alerts, and fascinating mysteries of the universe all space books for kids should have.

Good Food Institute founder and president Bruce Friedrich offers a hopeful and rigorously researched exploration of how science, policy, and industry can work together to satisfy the world’s soaring demand for meat, while building a healthier and more sustainable world.

Arriving in 1970s London as a fresh-faced Canadian, Bruce Fogle assumed that because he knew the language, he would understand the English. As a graduate of the world’s best veterinary school, he also thought his profession would come naturally to him. He quickly learned not to make assumptions....

From a longtime Vanity Fair writer and editor, a delightfully entertaining, intelligent, and illuminating history and tribute to teen movies—from Rebel Without a Cause to Fast Times at Ridgemont High, and on to John Hughes, Mean Girls, The Hunger Games, and more.

We live in a time where the world is facing an invisible enemy. The pandemic surges, and social relations are fraught with turmoil. Emotions are on edge, and people fear for their lives. We face turmoil, but turmoil does not come without emotions. Little has been written about the power of emotions and emotional contagion in this time of global turmoil—until now.

Mental toughness is the secret key to your success, the engine that enables you to get up when you want to give up, the thin line between setting a goal and achieving it. Like any other muscle, you can train it. In this book, Bruce Merrick has condensed everything you need to develop an unbeatable mind and reach the same level of mental toughness and resilience of the Navy Seals special forces or the ancient Spartan Warriors.

How do you pick basketball’s GOATs? Michael Jordan and LeBron James get a lot of GOAT nods. But is Steph Curry the greatest shooter? And what about all-time WNBA points leader Diana Taurasi? It comes down to stats, history, and hunches.

In the course of a career that has taken him from some of the world's biggest media companies to Twitter, via Google and YouTube, Bruce Daisley has become fascinated by what makes great companies tick. And in his hugely popular podcast Eat Sleep Work Repeat, he has dug right into the DNA of work, talking to leading experts about how we can make our jobs more fulfilling, more productive - and much more enjoyable. Now, in The Joy of Work, he shares the fruits of his discoveries.

We often encounter unexpected questions and complexities that can challenge our faith. Faith is Not Blind offers fresh concepts and tools that will help readers learn from these experiences, rather than feeling disillusioned by them. Award-winning authors Bruce and Marie Hafen draw upon a lifetime of experiences in Church service, college teaching, and parenthood to help listeners embrace both the spiritual and the intellectual aspects of the gospel.

Unlock the door to a financially free retirement with 'Reverse Mortgage Radio' – your go-to source for savvy financial insights in the world of reverse mortgages. Dive deep into the untapped potential of your home equity with industry experts, real-life success stories, and cutting-edge strategies that set us apart. Tune in to 'Reverse Mortgage Radio' and transform your golden years from uncertain to unbelievable. Hit subscribe and start redefining retirement on your terms today!

How do you pick Olympic GOATs? Is it gymnast Simone Biles or swimmer Michael Phelps? Or maybe it’s the entire 1992 basketball team. With so many sports, how do you choose? It comes down to stats, history, and hunches.