Showing titles in Workplace & Organisational Behaviour

Where common DEI initiatives have failed, this book instead offers a results-based, systems-focused, all-inclusive, and universally beneficial framework to help bring about real social change in the workplace. This can be achieved through the FAIR framework: Fairness—Promote equitable treatment by addressing systemic barriers and ensuring transparent, just practices for all.

In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization.

Kotter and co-author Dan S. Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through compelling, real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?

Part memoir, part practical guide, and part leadership journey, Love as a Change Strategy takes listeners inside one company's brutally honest transformation story. Through powerful storytelling and actionable tools, the authors reveal what happens when you lead change from a place of love―not fear.

New edition, expanded and updated. With the release of Theory U almost 10 years ago, Otto Scharmer set in motion a revolution in thought. Scharmer explained that what we pay attention to and how we pay attention is key to what we create. What prevents us from attending to situations more effectively is that we aren't fully aware of and in touch with the inner place from which attention and intention originate.

Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."

Imagine a corporate world where people and planet are at the heart of leadership decisions and businesses can still find long-term profitability and improved shareholder returns. In ‘Kind Business’ Dr David Cooke shows us that world.

What if you discovered a blueprint that could grow your brand’s reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers? Communities have been a popular topic since the rise...

With staffs that are collectively larger than the Russian army and combined revenues of over $130 billion a year, the Big Four accounting firms - Deloitte, PricewaterhouseCoopers, Ernst & Young, and KPMG - are a keystone of global commerce. But leading scholar Ian Gow and award-winning author Stuart Kells warn that a house of cards may be about to fall. This account of the past, present, and likely future of the Big Four is essential listening for anyone perplexed or fascinated by professional services.

Nobody likes cold calls. And nobody really needs to make them. The Referral of a Lifetime teaches a step-by-step system that will allow anyone to generate a steady stream of new business through consistent referrals from existing customers and friends and, at the same time, maximize business with existing customers.

Become tough as nails. Bounce back from hurt. Be Calm. Bend without ever breaking. We all get knocked down, but everyone has the choice to get back up or not. How will your life your life? The art of emotional self-defense. The Science of Emotional Resilience is the rare book that understands where you've been, the obstacles you've overcome, and what you need to make sure you are in full control of your life at all times. This is a stunningly detailed and insightful guide into our emotions, our triggers, and why we act against our own interests so frequently.

What can you learn from one of the most successful companies in the world? The Spanx Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled entrepreneur Sara Blakely to dominate the shapewear industry and become a...

People functioning at the highest level are what the authors call 10x leaders. Research on these leaders consistently brought up five major strengths. This book teaches readers to become a 10x leader using these five key areas, the SHARP framework.

40 Years of Breakthrough Leadership Insights in One Extraordinary Book! From The One Minute Manager to Raving Fans, Ken Blanchard’s books have helped millions of people unleash their power and the potential of everyone around them.

No Silver Bullet debunks the myth of quick fixes, revealing how unconscious patterns of shame and anxiety drive the market for them. This book delves into the reasons behind the appeal of quick fixes, including out of date ideas about leadership and business education, the glorification of theory and the alure of thought leaders, amongst other things.

Globally recognized digital expert David L. Rogers argues that digital transformation is not about updating your technology but about upgrading your strategic thinking. Based on Rogers' decade of research and teaching at Columbia Business School and his consulting for businesses around the world, The Digital Transformation Playbook shows how pre-digital-era companies can reinvigorate their game plans and capture the new opportunities of the digital world.

Using stories from his time at Netscape, Apple, and Slack, Michael Lopp presents a series of small but compelling practices to help you build leadership skills. You’ll learn how to create teams that are highly productive, highly respected, and highly trusted. The essays in this book examine the practical skills Lopp learned from exceptional leaders - as a manager at Netscape, a senior manager and director at Apple, and an executive at Slack. You’ll learn how to apply these lessons to your own experience.

Healthy communities strive for their members to support one another, share their passions, and achieve personal growth. This book will help you learn to be connected and defeat loneliness by understanding where and how we belong. No matter the kind of organization, company, or social group, this book is a guide for leaders seeking to build a community or strengthen the ones they already have.

A career advisor explains why many talented, hard-working people often miss out on their full career potential, revealing the tells, blind spots, secrets, and unspoken rules you need to know in order to play the game to win. While many careers have been impacted by economic downturns, failed...

Norway - Culture Smart! provides essential information, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. This concise guide tells you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.