Showing titles in Business Communication

For project managers looking to establish credibility and drive winning results, author Tom Kendrick’s groundbreaking system provides the key to leading cross-functional, outsourced, and other types of teams through every stage of the project cycle. Results Without Authority is the definitive book on control - teaching the three principal levels of control, including project process, influence, and metrics, among other important areas. You will learn the surefire way to keep projects moving forward.

Have you experienced intense emotions at work? Or perhaps this title brings unpleasant memories of someone? Working with toxicity is never pleasant; they tend to drain your productivity and ability to function well in the workplace.

Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether. The global bestseller Dealing with People You Can't Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time.

Ever wonder what makes us buy from a certain salesperson or prefer one TV news announcer over another? In each case, a human voice is subtly captivating our ear and commanding our attention. Now celebrity voice coach Renee Grant-Williams reveals the trade secrets behind those persuasive voices and shows listeners how to apply positive vocal techniques to business and personal situations. Much more than a guide to proper breathing or voice projection, this is a life-altering "owner's manual" to unleashing and directing the powers of communication within one's speaking voice.

When it comes to effective communication, a wise man once advised, “Be quick to listen and slow to speak.” If ever there was a time to employ such advice, it is today. In our modern society, we are conditioned from youth to expect constant distractions and interruptions. The result is an ever-shortening attention span which is potentially detrimental to our relationships, both social and professional.

This book is a practical map that will help you understand the people and demystify the culture of the Arab world - the beliefs, values and social structures that determine how business is conducted and how things are done. This is not a sterile list of dos and don'ts. This book will help you develop a deeper knowledge and understanding of the motivators of behavior. It will also widen your perspective and arm you with the knowledge that will enable you to float with ease and confidence from one situation to the other.

Emotional intelligence is about knowing enough about your emotions that you are able to turn them into positive energy that enhances, as opposed to undermines, your work efficiency. You definitely will love learning about your emotions. You will know that the best place to start with dealing with others as a leader is from within yourself. Yet, as you understand yourself, you get ideas about others, and you can recognize their emotional states. This way, you can guide your employees on the same and path, too.

Si te pones como meta lograr dos cosas todos los días -sin excepción-, no tendrás límites para lo que quieras alcanzar. Con la ayuda de Brian, serás capaz de descubrir la clave para ganar, tener felicidad, crear una buena reputación y triunfar.

Today's super negotiator has to be a versatile problem solver, seeking hard-bargain results with a soft touch. With punch and panache, Bob Mayer shows you how to make the grade, revealing powerful negotiating tools draw from a unique blend of sources.

Almost 90 percent of financial advisors fail at being financial advisors. Why? Because advisors, brokers, reps, and agents need to see more people to make more sales appointments. This audiobook covers everything you need to know about going to the right places, saying the right things, and meeting the right people - absolutely mandatory for a financial advisor or sales producer that's serious about making more and better connections!

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

Bestselling authors and international speakers Jeremie Kubicek and Steve Cockram share their simple but powerful strategies for boosting your emotional intelligence and elevating your interpersonal communication skills. Step by step, you will learn to integrate Care, Celebration, Collaboration, Critique, and Clarification into your communication toolbox. Using one of these 5 Cs, you can verbally ask someone to respond in the way that you most want, and as a result, facilitate a successful interaction.

From renowned strategist, author, and speaker Tamsen Webster comes this compact and actionable guide that will get you thinking differently about where change comes from and how to initiate it. By introducing and exploring nine “persuasion proverbs,” Webster highlights the behavioral, cognitive, and psychological principles that underpin lasting change, and offers a powerful alternative to the standard tactics of influence and persuasion.

Negotiation-whether brokering a deal, mediating a dispute, or writing up a contract-is both a necessary and challenging aspect of business life. This guide helps managers to sharpen their skills and become more effective deal makers in any situation.

Hear me out. Does this sound like you? You end a team meeting and can't recall a single thing that was said. You leave a conversation with a friend feeling disconnected and unfulfilled. You think you and your boss are on the same page, only to find out you haven't been meeting expectations. Fortunately, listening, like any communication skill, can be improved - and Ximena Vengoechea can show you how.

Imagine you step into an elevator, join a networking event or dial into a Zoom call—and someone asks, “Tell me about yourself.” You’ve got thirty seconds—maybe less—to make them lean in, nod and think, “I need this person in my life.” Get it right, and doors swing wide—jobs, gigs, connections. Get it wrong, and you’re just another face in the crowd. That’s where How to Deliver an Epic Elevator Pitch by Christina S. Dean comes in: your no-fluff, fun-as-hell playbook for pitches that feel warm, sharp and 100 percent you. Pitch coach Christina S.

In The Secret to Big Sales: Use Executive Language to Close More Deals, Tom Searcy and Carajane Moore explain how and why executives use the words they do, and how salespeople can harness those words to land big sales.

Gain the advantage in any verbal encounter by learning the secret language of covert communications. Shine socially, uncover opportunities, and be perceived as smarter, sharper, and savvier... using the nine "secret weapons" of the world's greatest communicators! The most powerful and influential people in the world all have one critical thing in common: effective communication.

How often do you find yourself feeling unsuccessful getting your point across? Did you know that up to 98 percent of your success in life depends on your success in conversations? With this twelve-session audio and workbook program, you will learn the basic persuasion skills needed to help others achieve more in their lives, sell your values to your children, and move products.

Dieses Hörbuch enthüllt die fiesesten Verhandlungstricks aus zwei Jahrhunderten. In dieser ungewöhnlichen Zusammenschau von Verhandlungstaktik, Gesprächsführung und rhetorischen Strategien aus dem 20. und dem 21. Jahrhundert findet der Leser bewährte Manipulationsmethoden, die man nur entlarven kann, wenn man von ihrer Existenz weiß.