Showing titles in Mentoring & Coaching

What are companies like Uber, IKEA, Belgo, and Eurostar doing that makes them so profitable? They know how to scale relationships. But online gurus are lying to you about scaling to hundreds of clients without creating an exceptional customer experience. Ben and I created this book with that in mind. When you feel like there is much more to be done in how you serve your clients, we’ve got you. For a long time, marketers--specifically in the online space--have been making bolder and bolder promises.

Companies are under more pressure than ever to "beat by a penny," but you don't need to be a forensic accountant to uncover where the spin ends and the truth begins. With the help of a powerhouse team of authors, you can avoid losing a chunk of your portfolio when the next overhyped growth stock fails by knowing What's Behind the Numbers?

One of the best ways to retain great talent in your business is to deliver a strong training and development program—and this book gives you the tools to do just that. Featuring the latest strides in talent development, such as social learning, hybrid training, creating videos, and more, it arms you with everything you need to upskill employees to be more effective, productive, satisfied, and loyal.

The quest to build a culture that rocks. Business is hard. Arnie Malham, founder and president of cj Advertising, understands this thoroughly. But the challenges that make business hard are more than just obstacles - they provide the foundation to building and strengthening a culture that attracts the best people to do the best work.

From 6 to 7 Figures isn’t just another book stuffed with semi-useful growth tactics. It’s the playbook for growing your business step-by-step and turning it into a consistent, cash-producing machine to help you live your dream life. This book is designed to sit on your desk and be your go-to resource when you need solutions to get more traction, time, and growth. That’s why you’ll also get free access to my seven-figure toolkit course with the book, with the tools and templates you need to help you implement what you learn.

Experience the power of Metronomics with The M Game, the streamlined definitive guide to Metronomics crafted by celebrated entrepreneur and CEO+Leadership team coach Shannon Susko. This essential monograph demystifies complex business concepts and offers a clear path to sustainable growth and innovation in today's competitive global marketplace. With engaging case studies and real-world examples, also available on themgamebook.com, Shannon demonstrates how Metronomics fosters balance, rhythm, and growth within organizations, propelling them to new strategic heights of success.

The Best Seller is written through the eyes of a young professional stumbling in her sales career. Along the way, she meets several mentors who help to change her perspective and teach her that influence is not dependent on "who you know", it's about "who knows you and trusts you".

Regresa Curro Cañete, autor referente del crecimiento personal en España, con un libro poderoso que es una herramienta práctica para mejorar la vida. "Este libro no va únicamente de mantener tu felicidad y hacer realidad tus deseos, ya que no estás en este mundo solo para eso. Su propósito es más ambicioso: que logres realizarte como ser humano, creciendo y experimentando alegría diaria en todas tus etapas". Curro Cañete, siguiendo su propio método, que consiste en narrar en primera persona muchas de las metas que se propone, se ha ido a vivir solo a Nueva York para escribir Sueña, visualiza, crea.

This book lucidly illustrates how a leader can bring out the very best in people by coaching them, and how coaching can unleash creativity as well as innovation while inspiring teams to play to their potential. It also examines how coaching helps leaders maintain a fine balance between managing and guiding, and between appraising and supporting their teammates.

If you want to cook a delicious soup, you start with the best ingredients. The pot you cook the soup in won’t affect the outcome very much. Many coaches hope that things like a Facebook group, YouTube channel, or Funnel are the answer to growing their businesses when, in fact, these are the equivalent of a pot in a kitchen. They are helpful tools, but they don’t work on their own. You must combine them with the best ingredients. Nail Your Niche is about finding your ingredients, so you can use them with your tool of choice to build a successful online coaching business.

In Leading Growth: The Proven Formula for Consistently Increasing Revenue, veteran B2B sales professional and coach Anthony Iannarino delivers an expert guide to enabling revenue growth in your sales team. In the book, you'll explore the fundamentals of organizational leadership, including vision, transformation, strategy, communication, and decision-making. You'll also define new frameworks for growth involving the people, planning, pipeline, and efficacy that make up your strategy.

The timeless guide to sales success has been revised to help you supercharge personal and team performance in a new economy. "People make buying decisions emotionally and justify them logically." That shrewd insight from the first edition of this best-selling book has become a no-brainer among sales professionals. Now, the new edition of the classic work that has helped millions of sales professionals take their careers to new levels offers critical new insights, information, and tools for success in today's economy.

The Master Coach is based on the simple but profound 3Cs Coaching Model. This proven approach asserts that to master the art of coaching one must have an exemplary character that invites the trust of others, be able to form rapid connections with others at a deeply personal level, and have the ability to initiate and guide intense, attitude-changing conversations. At every step, Thompson reminds listeners that coaching is not merely about what the coach says or does; it's about who he or she is.

A must have for trainers, Telling Ain't Training is an essential book for all learning and development professionals. When the first edition of Telling Ain't Training was published in 2002, its practical, learner-focused approach quickly became a favorite with learning and development professionals, as well as school teachers, parents, professors, and anyone else who trains, educates, or instructs. Chock-full of myth-busting research and ready-to-use tools, always delivered in a lighthearted and entertaining style, Telling Ain't Training set new standards for the training industry.

"How To Instantly Connect With Anyone" shows you how to be one of those lucky few, so you, too, can meet new people and converse with confidence; be credible and charismatic in every social and business situation; make friends and important contacts wherever you go; and command the respect of everyone you meet.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Revised and updated, the second edition of Leadership Coaching draws on the top coaching practitioners’ thinking and writing to present an in-depth understanding of the tools, techniques, and frameworks that can be used to enhance the coach/coachee relationship.

Coaching & Mentoring For Dummies is the playbook to help supervisors change their role from doer/manager to coach/mentor. Leadership and coaching expert Leo MacLeod shares the secrets of motivating employees to find purpose in their work and grow as independent problem solvers—without micromanaging them. Written for today's changing workplace, the book provides guidance on leading diverse teams, working with younger generations, and working remotely.

James King draws on his 15 years of experience as a trusted advisor to some of the world's most elite and exclusive organizations, combined with cutting-edge scientific research, to reveal the foundational principles that are proven to drive elite performance. Accelerating Excellence will revolutionize the way you perceive excellence, potential, and talent, crushing some of the most entrenched assumptions along the way. You will emerge inspired about the possibility that exists before you, enriched with purpose, structure, and direction.

There are literally thousands of books on selling, coaching, and leadership, but what about the particulars of managing a sales force? Where are the frameworks, metrics, and best practices to help you succeed? Based on extensive research into how world-class companies measure and manage their sales forces, Cracking the Sales Management Code is the first operating manual for sales management.