Showing titles in Mentoring & Coaching

We all know them. The people who have an opinion on everything, or those who don't express any opinion at all. Our coworkers and bosses who have to be in charge of every project, or those for whom every decision and every action is a test of their self-worth. These are the control freaks and approval-holics of our organizations and our lives and the people who often drive us crazy! You'll learn the six challenges that people face because of high needs for control and approval.

Over the years, I've learned to work from a coffee shop out of necessity and my love for coffee. What has happened is something magical and profitable! Clients feel comfortable having meetings, signing agreements, and discussing their business. It is a familiar, professional, safe, creative place to work! A place to come for community. Really, we're on Common Grounds.

Chances are, if you're a manager in most any organization today, coaching has become an integral part of your responsibilities. And there's no more effective approach to coaching than Action Coaching.

In this practical guide, business coach Stacy Tuschl shares a personalized, step-by-step plan for rescuing your business - and your sanity. She talks directly to you and other female entrepreneurs who are lost in the responsibilities of running a business while maintaining a full life.

People power your business - and success can hinge on your hiring, inspiring, and keeping the right ones. As a manager, are you cultivating this vital resource? Is there more you could be doing? Are you just winging it? Every HR executive has a laundry list of things they wish managers knew: best practices that would enable the entire organization to operate more effectively, transforming those managers into exceptional - and highly promotable - leaders.

Based on the authors' extensive experience working with international board-level teams, Challenging Coaching suggests that for too long coaches have shied away from adopting a more challenging stance in their work - a stance that can provoke greater performance and unlock deeper potential in business leaders and their teams. In particular, the authors offer a new coaching approach, FACTS, to help coaches develop this challenging stance.

The Pink Tie Principle is the ultimate strategy for smashing through any business challenge using master-level creativity. From small start-up businesses to multi-million pound global organisations, this system solves challenges. It has worked every single time, without fail; and I know that, if applied correctly, it always will.

Do you really need another audiobook on customer service? There are hundreds you could choose from, and you've probably listened to at least a dozen. Why should you take advice from a deli with a funny name in Ann Arbor, Michigan?

The performance review is an important part of your job as a manager or coach. But it is only a part. In order to develop team members effectively, you have to be proactive on a daily basis. This means having conversations - and not just about the weather or the game last night. Create ongoing conversations throughout the year. Conversations for Creating Star Performers is a vital tool for keeping team members motivated, engaged, and moving ahead every day - not just the days before an annual review.

Drawing on the latest research in social psychology, Dr Connson Chou Locke will look at why we are prone to miscommunicate and how to overcome these barriers. This practical guide, based on her hugely popular Guardian Masterclass, will help you hone your personal style and enhance your presence and influence with ease.

Your management mentor in a book! This is the go-to guide on making good decisions, helping teams work together, dealing with people problems, and achieving goals when you're newly in charge or looking to brush up on your leadership skills. Wait, I'm the Boss?!? is chock-full of useful information, tips, and checklists that can be used by anyone who aspires to become a skilled manager. While it’s written with the new manager in mind, it can also serve as a useful refresher for any manager, no matter how experienced he or she may be.

Strategic leadership is essential to business success: Strong leaders are those who successfully navigate a great shift: from tactical doer to strategic leader. Regardless of your industry, line of business, or sector, your organization desperately needs strategic leaders. A strategic leader is tuned in to the needs of the business, understands how his or her actions impact corporate objectives, and uses data to make smart decisions. Whether you're leading a department team or running your own company, a strategic leader clearly propels business performance.

Do you have an idea for a book, course, or coaching program but don’t know if anyone will buy it? Don’t build a massive offer just to hope your ideal customers will come. Validate your ideal customers and product demands first—BEFORE spending months creating content. Inside “Validate Your Offer: A 28-Day Profit Blueprint to Sell Before You Create and Turn Ideas into Income as a Writer, Coach or Speaker” you’ll get a simple 4-part framework to validate any offer type in just 28 days.

In this audiobook, you will find practical guidance to introduce a selection of 10 different technologies into your coaching practice, making your coaching offer more unique and increasing its effectiveness.

Leadership is hard and can be overwhelming. We get triggered, hijacked and derailed under pressure. We overreact. We say something we regret. Sometimes we don’t say what we should. We struggle to recover. We feel perplexed by the emotional and relational complexities of leadership. We wonder whether we’re doing the right things in the right way.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

In a world where change is the only constant, leadership demands courage and clarity. Every organization faces pivotal moments that can either blur their vision or strengthen their resolve. Through insightful storytelling, engaging illustrations, and practical exercises, Bolsinger helps you cut through the noise to hone in on what truly matters—your mission. The Mission Always Wins isn't just about theory; it's packed with real-life case studies and actionable advice, so you can foster alignment and purpose within your team.

In Leading Winning Teams, veteran Major League Baseball coach and internationally recognized speaker Trent Clark delivers an inspirational and exciting new discussion of how to build and lead a winning organization. You'll dive deep into insightful lessons on leadership, teamwork, motivation, strategy, and more as you explore how to overcome the challenges and adversity that lie on the road to ultimate victory and success.

Every learning environment is different. When it comes to virtual learning, you must prepare yourself for a whole host of new considerations in order to deliver effective training. The Successful Virtual Classroom arms you with a proven approach, tools, techniques, and exercises to create the engaging, interactive, and memorable learning experiences demanded by today's increasingly mobile and globally dispersed workforce.

This book is about the road less traveled. It seeks to change the lens of leadership from WHAT you achieve to WHO you are. I call this internal leadership. I share with you the insights and practical exercises that I have used with hundreds of clients to help them transform their leadership and regain balance in their lives. I will give you the necessary tools for you to trust in yourself and unleash the internally motivated leader within.