how the f**k do you implement service ops? cover art

how the f**k do you implement service ops?

how the f**k do you implement service ops?

By: Phil Taphouse
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About this listen

In the podcast, How the f**k do you implement service ops?, Phil Taphouse, Sapphire's Chief Technology Officer, dives into what it takes to implement services ops for organizations. Gain insight into the ups and downs of the process by listening in on live updates provided by Sapphire and their clients. Kicking off the first season is the multinational British electricity and gas utility company, National Grid. Subscribe for weekly updates on the journey.Copyright 2024 how the f**k do you implement service ops? Economics Management Management & Leadership
Episodes
  • Episode 13: The final episode
    Mar 3 2023
    Phil and Ash bid eachother farewell and wrap up the very first season of the How the f**k podcast. There's been bonding, ASH bots, frustrations shared, wins celebrated, special guests welcomed and a whole lot of progress. Phil and the team thank everyone involved including our listeners and National Grid. Rated T for Tearjerker.
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    27 mins
  • Episode 12: The project in hindsight
    Feb 17 2023
    During the penultimate episode of the first season of the How the f**k podcast, Phil and Ash discuss what they'd have done differently with the knowledge they have now. There's talk of what the future holds for National Grid and where new tools can fit.
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    30 mins
  • Episode 11: The gang does a wider project update
    Feb 10 2023
    Recurring guest Dawn Seymour joins for the (almost) penultimate episode of the How the f**k podcast. Phil, Ashley and Dawn discuss the wider projects ongoing and how things are progressing, including an update on last week's ServiceNow outage.
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    28 mins
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