What does it really mean to be human first and a resource second?

In this powerful episode of the Leading Well Podcast, Christian Brown sits down with Jasen Hayes, “The Concierge of HR,” for an honest conversation about leadership, culture, and how to create workplaces where people actually thrive.

Together, they explore:

• The story behind Jasen’s personal brand, The Concierge of HR

• Why letting go of ego is the first step toward true leadership growth

• How AI is reshaping employee experience (and why we must keep the human touch)

• The three priorities Jasen would choose if he could rebuild employee experience from scratch

• Practical ways to promote mental health, psychological safety, and connection at work

• Why mentorship and service are the secret weapons for personal and professional growth

🎧 Listen now to learn how to lead with empathy, build better workplaces, and challenge yourself to start fresh — every single day. #hrleadership #wellness #workplacewellness

What happens when HR stops being the “rules police” and becomes a true partner in growth?

In this episode of the Leading Well Podcast, we sit down with Mitch Douglass, Managing Partner at Waterloo Human Capital Management, to explore how trust, retention, and wellbeing intersect to shape healthier workplaces.

Mitch shares how he turned fear of HR into trust, using small, human-centered actions like coffee chats and pizza lunches to spark massive cultural change. Within just one month, promotions soared, employees felt seen, and trust became the foundation for retention and resilience.

💡 What you’ll learn in this episode:

• How to transform HR into a trusted partner (not a threat)

• Why trust and psychological safety unlock performance

• The small rituals that build connection, clarity, and belonging

• How values and wellbeing drive retention in today’s workplace

How do you measure employee well-being and turn it into real business impact? 🌱

In this episode of the Leading Well Podcast Series, Christian Brown sits down with Kibibi Springs, VP of Workplace Experience at Hightower and IO Psychologist, to explore what it takes to create workplaces where people feel safe, included, and resilient.

Kibibi shares his personal journey from marketing and entrepreneurship to organizational psychology, offering practical insights into:

• Using surveys and feedback tools to track employee well-being and team effectiveness

• Building inclusive teams through small, intentional habits • Managing technology to empower employees instead of overwhelming them

• Lessons from navigating career transitions, entrepreneurship, and the COVID-19 era

• The critical role of psychological safety in high-performing teams

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About Leading Well Podcast: The Leading Well Podcast by Blimish brings together HR leaders, executives, and workplace wellness experts to explore how to build cultures where people feel good and perform better. #Leadership