In this episode of What the Tech, Becky Cross sits down with Chief Strategy Officer Fred Franks to explore how businesses can integrate AI effectively without disrupting operations. From starting small to making AI a cross-functional team effort, Fred shares actionable strategies and real-world examples to help leaders unlock AI’s potential...minus the overwhelm.

In our next segment celebrating our 25th anniversary, co-owners Micki and Michelle sit down with VP of Client Partnerships, Becky Cross, to reflect on the defining moments that shaped the company over the last 25 years. It’s an inspiring look back at a journey rooted in integrity, resilience, and strong relationships.

In Part 2 of What the Tech: Unpacking Pax8 Beyond, FIT Technologies’ CEO Adam Tubbs and COO Ali Amato Tubbs join VP of Client Partnerships Becky Cross to unpack major themes from the Pax8 Beyond Conference. They discuss how AI is accelerating change in the managed services space from the early days of break-fix support to the shift toward recurring services and now toward strategic advisory roles focused on AI and automation. Plus, hear their thoughts on the evolving role of MSPs, building peer connections, and what it was like meeting keynote speaker Neil deGrasse Tyson!