In this episode of What the Tech, Becky Cross sits down with Chief Strategy Officer Fred Franks to explore how businesses can integrate AI effectively without disrupting operations. From starting small to making AI a cross-functional team effort, Fred shares actionable strategies and real-world examples to help leaders unlock AI’s potential...minus the overwhelm.

In our next segment celebrating our 25th anniversary, co-owners Micki and Michelle sit down with VP of Client Partnerships, Becky Cross, to reflect on the defining moments that shaped the company over the last 25 years. It’s an inspiring look back at a journey rooted in integrity, resilience, and strong relationships.

In Part 2 of What the Tech: Unpacking Pax8 Beyond, FIT Technologies’ CEO Adam Tubbs and COO Ali Amato Tubbs join VP of Client Partnerships Becky Cross to unpack major themes from the Pax8 Beyond Conference. They discuss how AI is accelerating change in the managed services space from the early days of break-fix support to the shift toward recurring services and now toward strategic advisory roles focused on AI and automation. Plus, hear their thoughts on the evolving role of MSPs, building peer connections, and what it was like meeting keynote speaker Neil deGrasse Tyson!

In this episode of What the Tech, we’re bringing you a front-row seat to Pax8 Beyond 2025 .

Join FIT’s own Becky Cross (VP of Client Partnerships), Fred Franks (Chief Strategy Officer), and Jason Collins (Chief Information Security Officer) as they unpack:

• What agentic AI actually is — and why it matters for MSPs
• How shared experience fuels innovation in the MSP community
• Key takeaways from Microsoft’s sessions and the energy of the event

In this episode of What the Tech, we dive into Ohio’s TechCred program which is an initiative that helps businesses upskill employees with technology-focused credentials at low or no cost. Megan Kim of GCP and COSE, and Ali Tubbs, COO at FIT Technologies, share insights on how TechCred works, who qualifies, how to apply, and why it’s a game-changer for workforce development.

Whether you're a business owner looking to invest in your team or an employee hoping to enhance your skills, this episode unpacks everything you need to know to get started with TechCred.

Tune in to learn:

• What TechCred is and why it matters

• The types of credentials that are eligible

• How to apply as an employer

• Tips for making the most of the program

In this episode of What the Tech, we shine a light on the mysterious and often misunderstood world of the dark web. What is it? How does it differ from the surface and deep web? And more importantly, how does it impact your personal and business cybersecurity? Join us as we break down the hidden layers of the internet, explain how bad actors exploit them, and explore how dark web monitoring can help protect your sensitive data before it’s too late. Whether you’re a tech pro or just dark web-curious, this episode will leave you with real-world insight and practical takeaways for staying safe online.

In this episode, we unpack:

• The difference between managed IT services and traditional IT support

• Determining the "why" of partnering with an MSP

• How working with a managed service provider can improve your organization's productivity

• And much more!

In celebration of Women's History Month, we have a special episode of What the Tech. In this podcast, we talk to two female leaders at FIT about their journeys in the tech industry, the challenges they've faced, and the lessons they've learned along the way.