Episodes

  • From Process to Progress: The Foundations of Operational Maturity
    Dec 18 2025

    In this episode, FIT’s Chief Operating Officer Ali Tubbs Amato discusses the importance of starting to document your processes from your current state with VP of Client Partnerships, Becky Cross. Ali emphasizes that everyone has to start somewhere, and it's crucial to begin with what you know and gradually build upon it. There's no need for perfection or extensive backtracking. By starting today, you can continue to refine and grow your documentation over time.

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    7 mins
  • When 'It's Fine for Now' Isn't Enough
    Dec 11 2025

    In this episode of What The Tech, Becky Cross, Vice President of Client Partnerships, discusses the implications of the phrase 'it's fine for now' with Business Development Manager, Will Elffers. You’ll hear Will talk about the risks and hidden costs associated with temporary IT solutions, particularly in areas like cybersecurity and AI readiness. The conversation highlights the importance of a holistic approach to security, including employee education and proactive planning, and addresses common reasons leaders default to temporary fixes. Listeners are encouraged to rethink their approach to IT and consider more sustainable strategies.

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    8 mins
  • Looking Forward: New Year New IT Resolutions for 2026
    Dec 4 2025

    In this episode of What The Tech, Becky Cross, Vice President of Client Partnerships at FIT, talks through top IT resolutions for 2026 with Jason Collins, Chief Information Security Officer, and Fred Franks, Chief Strategy Officer. They discuss the importance of adopting new technologies like AI to improve efficiency and cybersecurity, the need for thorough planning before implementation, and strategies to manage the balance between innovation and risk. The conversation also covers how businesses can leverage crowd-sourcing from employees for better AI integration and the significance of enhancing existing tools to avoid the 'bright shiny object syndrome.' Tune in to learn practical insights and tips to set strong IT resolutions for the new year.

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    13 mins
  • Reimagining Learning Through Technology
    Nov 20 2025

    In this episode of What the Tech, FIT’s VP of Client Partnerships, Becky Cross, from FIT Technologies interviews Miro Hummer, the Chief Information Officer at Case Western Reserve University. Miro discusses his career journey and pivotal moments, particularly emphasizing the importance of the human element in technology. He elaborates on Case Western's innovative projects like the holographic anatomy program, AI initiatives, and the future landscape of technology in education. Miro offers invaluable advice for students and professionals in the tech field, highlighting the need for flexibility and continuous learning.

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    11 mins
  • Educating Tomorrow: AI, Innovation, and the New Normal
    Nov 12 2025

    In this episode of What The Tech, FIT’s VP of Client Partnerships, Becky Cross, sits down with Dr. Charles Dull, Dean of the School of Advanced Manufacturing, Engineering, and Computer Science at Cuyahoga Community College. Dr. Dull shares his insights on the future of higher education, the impact of artificial intelligence, and the lasting changes brought on by COVID-19. He also discusses the balance between innovation and academic quality, and introduces the Cyber AI Futures Institute aimed at addressing AI governance and ethics. Tune in to learn more about the evolving landscape of digital education and how businesses can get involved.

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    14 mins
  • Securing the Unseen: Protecting What Matters Most
    Oct 16 2025

    In this episode of What the Tech, Becky Cross, VP of Client Partnerships at FIT Technologies, discusses cybersecurity awareness with Chief Information and Security Officer Jason Collins. Jason talks about the most common risks organizations overlook, focusing on the importance of knowing and documenting your assets to better protect them. Listen in to learn practical tips for enhancing your organization's cybersecurity posture.

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    7 mins
  • The Power of Customer Conversations
    Oct 3 2025

    In this episode of What The Tech, FIT's VP of Client Partnerships, Becky Cross, welcomes Dana Allender, founder of Sun - We Grow You, to discuss building scalable revenue strategies for tech founders and small businesses. He also touches on how small to midsize businesses can prepare to leverage emerging technologies like AI and IoT, emphasizing the importance of focusing on opportunities over cost-cutting measures.

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    12 mins
  • Risky Business: Cybersecurity Ecosystem Debriefing
    Sep 22 2025

    In this episode of What the Tech, Becky Cross (VP of Client Partnerships) sits down with CSO, Fred Franks, to recap highlights from our recent Strategy Series live panel. This panel brought together tech leaders from across Northeast Ohio, including experts from Westfield Bank, Oswald Insurance, and Calfee , to discuss the evolving cybersecurity ecosystem. From risk management to AI-driven tools to legal and insurance implications, hear the biggest takeaways and insights from the event.

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    11 mins