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Voice First AI: Automate the Ordinary, Pursue the Extraordinary

Voice First AI: Automate the Ordinary, Pursue the Extraordinary

By: Michael Pierce
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About this listen

 Welcome to Voice First AI — the show where small businesses, founders, and creators learn how to turn conversations into growth systems.

Hosted by Michael Pierce, CTO of SmartOptimize, each episode blends AI innovation, real-world case studies, and mindful leadership to show how conversational AI unlocks freedom for business owners.

Inside, you’ll discover how Ava Protocols and ChatGPT-powered teams can:

Capture every call, lead, and opportunity without burnout.

Automate communication while keeping the human touch.

Transform voice, text, and chat into structured data, insights, and action.

Build a business operating system that scales — and frees you to focus on what matters most.


Whether you’re an entrepreneur tired of missed calls, a tech innovator exploring agent ecosystems, or a leader balancing growth with well-being, this podcast gives you the playbooks, tools, and inspiration to automate the ordinary and pursue the extraordinary.Copyright Podcraftr
Episodes
  • Why Voice Is Becoming the Most Powerful Interface in AI

    Why Voice Is Becoming the Most Powerful Interface in AI
    Feb 3 2026
    Michael, the host of the podcast Voice First AI, discusses the growing prominence of voice-based AI in daily life and business operations. He outlines how conversation is a more efficient and natural form of communication. Unlike screens and keyboards, voice interaction allows for more speed, emotion, and clarity. More businesses are integrating voice AI into their operation, from customer service to meeting scheduling and document summarisation, promoting productivity and efficiency. Michael also notes that voice queries are more favourable for search engine optimisation. He concludes by emphasising the future of AI, envisioning a world where AI doesn't just listen but also takes action based on voice commands. The podcast ends with an invitation to experience voice AI through an interview with Michael's AI clone.
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    5 mins
  • AI Agents Are Quietly Replacing Middle Management

    AI Agents Are Quietly Replacing Middle Management
    Jan 27 2026
    In this podcast, Michael Pierce discusses the potential of AI to take over routine coordination, planning, and oversight tasks in businesses. He suggests that AI can handle workflows, delegate tasks, track performance metrics, and even assist in decision-making, acting as a tireless and efficient assistant. He notes that AI's ability to automate repetitive tasks can free human employees to focus on more creative and strategic tasks. Furthermore, human manager roles are not becoming obsolete but rather evolving to oversight and strategic roles, indicating a shift towards more fulfilling work. Despite the benefits, Michael highlights the importance of closely monitoring AI to prevent negative outcomes that could emerge from over-automation. He also believes small teams can greatly benefit from AI by obtaining larger work output typically expected from more significant workforce sizes. Finally, he invites listeners to share their experiences with AI in the workplace.
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    4 mins
  • The End of SEO as We Know It: How AI Chooses Who Gets Heard

    The End of SEO as We Know It: How AI Chooses Who Gets Heard
    Jan 21 2026
    In this episode of Voice First AI, host Michael delves into the transformative world of Answer Engine Optimization (AEO) and the role of AI in search queries. Highlighting the evolution of traditional SEO, he explains how AI-driven search engines directly answer users' questions for a faster and more efficient information search practice. This shift necessitates businesses to optimize their content, making it high-quality, precise, and reliable for AI to easily choose and trust. Michael further emphasizes the significance of conversational authority, which means providing information in a natural, engaging manner. He suggests businesses to create high-quality voice content to boost visibility in AI-driven search results, engaging with the audience while reflecting a company's expertise and personality.
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    7 mins
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