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Voice First AI: Automate the Ordinary, Pursue the Extraordinary

Voice First AI: Automate the Ordinary, Pursue the Extraordinary

By: Michael Pierce
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About this listen

 Welcome to Voice First AI — the show where small businesses, founders, and creators learn how to turn conversations into growth systems.

Hosted by Michael Pierce, CTO of SmartOptimize, each episode blends AI innovation, real-world case studies, and mindful leadership to show how conversational AI unlocks freedom for business owners.

Inside, you’ll discover how Ava Protocols and ChatGPT-powered teams can:

Capture every call, lead, and opportunity without burnout.

Automate communication while keeping the human touch.

Transform voice, text, and chat into structured data, insights, and action.

Build a business operating system that scales — and frees you to focus on what matters most.


Whether you’re an entrepreneur tired of missed calls, a tech innovator exploring agent ecosystems, or a leader balancing growth with well-being, this podcast gives you the playbooks, tools, and inspiration to automate the ordinary and pursue the extraordinary.Copyright Podcraftr
Episodes
  • THE SMARTOPTIMIZE x AMARA COLLECTIVE BRANDING MANIFESTO

    THE SMARTOPTIMIZE x AMARA COLLECTIVE BRANDING MANIFESTO
    Nov 13 2025
    In this episode of Voice First AI, Michael delves deep into the mission, vision, and ethos of the company. Centered on the blend of automation with emotional intelligence, Voice First AI aims to provide meaningful, seamless experiences that free up valuable time and boost the enhancement of the human touch. Michael talks about their AI systems, which not only efficiently automate tasks but also show an understanding of human emotions. Besides this, Voice First AI focuses on providing fast implementation, a ruling aspect for entrepreneurs. With tools such as qualification AI and reactivation squads, they work to provide small businesses with big-league skills. Michael also emphasizes the company’s commitment to simplicity, creativity, and generating 'magic' in the context of automation. Ultimately, Michael elaborates on the company’s mission to provide human freedom — time, voice, and the ability to lead a fuller life.
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    19 mins
  • Designing Your AI Workflow: How to Turn ChatGPT into Your Daily Business Partner

    Designing Your AI Workflow: How to Turn ChatGPT into Your Daily Business Partner
    Nov 6 2025
    In the newest episode of "Voice First AI", host Michael Pierce delves into the key ways AI can streamline mundane tasks and facilitate business operations specifically, through the integration of OpenAI's ChatGPT. Outlining the concept and potential impact of AI workflows, Michael helps listeners understand the possibility of transforming monotonous tasks into automated system activities. From initiating the process of mapping daily tasks to building prompt systems and syncing business tools, the podcast provides a comprehensive guide to effectively delegate and automate routine operations. Using real-world examples from diverse industries, the discussion highlights how AI like ChatGPT can enhance productivity and efficiency. The episode concludes by encouraging listeners to integrate AI workflows into their business operations, starting with simple tasks and progressively moving to more complex workflows.
    • SmartOptimize • Redirecting…
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    19 mins
  • Rise of the AI Agent: How ChatGPT Is Evolving from Assistant to Operator

    Rise of the AI Agent: How ChatGPT Is Evolving from Assistant to Operator
    Oct 31 2025
    In this episode, Michael Pierce explored the shift from chatbots to autonomous AI agents' impact on small businesses. The discussed AI agents can perceive data, make reasoned decisions and act autonomously, unlike chatbots which only generate human-like text in response to prompts. These AI agents can handle customer service, inventory management, and other tasks. The advantages of integrating AI agents into businesses were highlighted, indicating a positive impact on productivity, customer satisfaction, and cost efficiency. Practical steps on how businesses can implement AI agents, including auditing of tasks, building human-AI hybrid workflows, and training staff were given. Additionally, the technology behind AI, such as ChatGPT Alpha, APIs, and automation tools, was also discussed. Michael concluded with a call-to-action for businesses to start identifying tasks AI agents can take on and witnessing the transformative power of AI when implemented. This episode of Voice First AI explores the exciting potential of AI agents in the business world.
    • SmartOptimize • Redirecting…
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    14 mins
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