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Lurking within the balance sheets of even the most successful veterinary practices is a silent profit drain that few owners fully recognize. Inventory management, as Emmitt Nantz expertly illuminates in this eye-opening conversation, represents not just a necessary evil but a tremendous opportunity to reclaim lost profits and redirect precious clinical time toward patient care.
The numbers are staggering. The average veterinary practice carries 30-40% more inventory than needed – translating to $20,000-$50,000 in excess capital sitting idle on shelves. Beyond this immediate cash drain, practices typically spend eight hours weekly managing inventory, time that highly trained clinical staff could spend generating revenue through patient care. Combined with waste from expired products, these inefficiencies inflate Cost of Goods Sold by 2-4 percentage points annually.
Nantz draws from his two decades of veterinary operations experience to explain why this happens: the fear of running out creates a reactive cycle where "it's better to have too much than not enough." While understandable, this approach creates substantial financial drag that compounds over time. Through powerful examples, including a practice that reduced inventory management from two full-time positions to just two hours weekly while simultaneously dropping their COGS from over 40% to the mid-30s, Nance demonstrates the transformative potential of addressing this often-overlooked operational area.
The conversation extends beyond inventory to explore broader operational principles, including the critical relationship between technology and process improvement. As Nantz aptly notes, technology itself isn't the solution: "It's like buying a better wrench to fix a car. It's leverage, an amplifier to what you're trying to achieve, but not the solution." The discussion also examines how thinking about veterinary practice through the lens of supply (staff availability) versus demand (when clients want appointments) can unlock significant capacity.
Ready to reclaim the $30,000-$60,000 that inefficient inventory management might be costing your practice annually? This episode offers practical insights to transform not just your balance sheet but also team satisfaction and patient care quality.
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
bill@butlervetinsurance.com
https://www.linkedin.com/in/billbutler-cic/
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