In today's episode, we’re discussing communication breakdowns and how to prevent them from happening inside of a PR agency.

You might think that as professional communicators, we’re also experts at interpersonal communication between team members or clients. It's a completely different skillset, though, and one that doesn’t come naturally to most because it requires we flex different muscles than our PR & marketing skills. 

Listen in for three tips to prevent communication breakdowns to ensure we're the most effective and efficient PR professionals we can be.

Today, we’re talking about the one skill set that every PR professional needs, yet no one in the industry ever talks about it.

This skill propelled my PR career further than anything else, and developing it is what I consider the number one thing that helped supercharge my success.

Sometimes it can feel like chaos is the norm in the PR industry. That seems especially true right now with everything that's going on in the world. 

In today's podcast, we're highlighting the skills that PR professionals really need to thrive during times of chaos. 

Throughout the episode, we discuss: 

• What a "yes and..." mindset is and how to apply it to our professions to help our own careers, the companies we work for and the clients we serve thrive
• The story behind how I created our E.S.P. framework, which serves as the foundation for every training inside our training system for PR professionals
• The skills that most PR pros don't focus on developing, but actually make the biggest difference in our careers