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Trust Driven Care Network

Trust Driven Care Network

By: Trust Driven Care
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About this listen

Welcome to Trust Driven Care Network – your ultimate destination for dynamic healthcare conversations and interactive learning. Our network features two distinct podcasts designed to cater to every aspect of healthcare innovation:


• Trust Driven Trivia – Hosted by Dr. Melanie Short, this fast-paced, research-driven game show transforms healthcare learning into a thrilling competition. Medical professionals, researchers, and enthusiasts go head-to-head in trivia battles that challenge assumptions, spark lively debates, and reveal surprising insights into patient care, research breakthroughs, and more.


• Trust Driven Insights – Join Dr. Josh Satterlee for in-depth interviews with leading experts as you explore the latest in healthcare research, business practices, and innovative patient care strategies. This engaging conversation series dives deep into the topics shaping the future of medicine and healthcare management.


Whether you're here to test your knowledge or gain expert insights, Trust Driven Care Network delivers a blend of fun and informative content to keep you ahead of the curve in healthcare. Subscribe now and join us on the journey toward a smarter, more connected healthcare community!

© 2025 Trust Driven Care Network
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Episodes
  • Why Niching Down ACTUALLY Increases Your Patient Volume with Michelle Grasek
    Dec 23 2025

    Why Niching Down ACTUALLY Increases Your Patient Volume (Acupuncture Marketing Secrets)

    Rationale: This title is provocative, challenges a common business fear, and promises a key benefit (increased patient volume), making it highly clickable for practice owners.

    Podcast Episode Description (Buzzsprout/Audio)

    Why Niching Down ACTUALLY Increases Your Patient Volume | Guest: Michelle Grasek

    "If you’re trying to speak to everyone, you’re actually speaking to no one.”

    In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with acupuncturist and marketing strategist Michelle Grasek to unpack why most wellness marketing falls flat—and how getting specific (niching down) is the fastest way to attract your ideal patients.

    Michelle debunks the fear that niching down means turning people away. Instead, she shows how using your patients' specific language, pre-answering their fears, and clarifying your brand identity actually increases patient volume, compliance, and satisfaction while reducing burnout.

    If you’re a chiropractor, acupuncturist, PT, or any wellness provider tired of generic ads and misaligned patients, this conversation will help you get specific, get clearer, and build a thriving, values-aligned practice.

    🔑 In This Episode, You’ll Learn:

    • The Groupon Story: How an initial misstep led to a three-year, real-world marketing mentorship.
    • The Conversion Killer: Why generic ads (e.g., "Chiropractic for Back Pain") don't convert quality leads.
    • The Niche Paradox: Why focusing on a small market doesn't scare away general patients—it pulls the right ones in.
    • Secret Language: How to use your patients' own words in your copy ("glowy," "hitting it fat") to build instant trust.
    • The Fear Barrier: Should you show needles in your marketing? (Michelle vs. her coach's take)
    • First Visit Tips: Practical advice for building trust with nervous or skeptical patients (using patient autonomy and setting clear expectations).
    • Burnout Reduction: How aligned marketing attracts better-fit, less draining patients, reducing burnout over the long term.

    About Our Guest – Michelle Grasek Michelle is a practicing acupuncturist and marketing strategist. She hosts the Acupuncture Marketing School podcast.

    🔗 Connect with Michelle Grasek https://michellegrasek.com

    Thanks for tuning in to Trust Driven Trivia – where healthcare knowledge meets a fun, competitive twist! If you enjoyed the episode, be sure to subscribe, leave a review, and share with fellow healthcare enthusiasts. Stay connected and dive deeper into the world of healthcare insights at trustdrivencare.com. Join us again next week for another round of fast-paced, research-driven trivia—because every fact counts in the game of healthcare! Learn more at https://trustdrivencare.com/

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    39 mins
  • The #1 Reason Clinicians Burn Out (And How to Fix It Before It's Too Late) | Gabrielle Juliano-Villani
    Dec 9 2025

    Burnout, Boundaries & Purpose: A Therapist’s Guide to a Sustainable Practice

    The #1 Reason Young Clinicians Burn Out (How to Fix It Before It’s Too Late) | Guest: Gabrielle Juliano-Vellani, LCSW

    What happens when "more clients, more staff, more revenue" leaves you exhausted, resentful, and totally misaligned with why you started in healthcare in the first place?

    In this powerful episode of Trust Driven Insights, Dr. Josh Satterlee sits down with licensed clinical social worker and consultant Gabrielle Juliano-Vellani to discuss the dark side of growth: burnout.

    Gabrielle shares her personal journey from stacking back-to-back sessions to realizing she couldn't even be present with the people she was supposed to help. They unpack how burnout really shows up (pajama days, doom scrolling, adrenal fatigue) and how coming back to personal values and purpose completely changed her practice—from Medicare consulting to purpose-driven retreats.

    If you’re a therapist, chiropractor, PT, massage therapist, or any helping professional who quietly wonders, “Is this really the life I signed up for?”, this conversation is your roadmap to pausing, re-evaluating, and rebuilding a practice that actually sustains you.

    🔑 In This Episode, You’ll Learn:

    • The subtle early signs of burnout most clinicians ignore until it’s too late.
    • Why overgrowth (too many roles, clients, or staff) silently erodes your original purpose.
    • How the quality of the therapeutic relationship (80% of the outcome) is destroyed by being depleted.
    • Practical ways to reset your boundaries with staff and patients (without feeling guilty).
    • How to map your “perfect day” vs. your current reality to immediately course-correct.
    • Why finding purpose, connection, and being valued matters as much as any clinical skill.
    • The role of retreats and nervous system work in reconnecting with your inner self.

    About Our Guest – Gabrielle Juliano-Villani, LCSW Gabrielle is a licensed clinical social worker, Medicare/Medicaid consultant for therapists, coach, and retreat leader helping professionals prevent and recover from burnout while building practices aligned with their values.

    🔗 Connect with Dr. Gabrielle Juliano-Villani https://gabriellejulianovillani.com

    Thanks for tuning in to Trust Driven Trivia – where healthcare knowledge meets a fun, competitive twist! If you enjoyed the episode, be sure to subscribe, leave a review, and share with fellow healthcare enthusiasts. Stay connected and dive deeper into the world of healthcare insights at trustdrivencare.com. Join us again next week for another round of fast-paced, research-driven trivia—because every fact counts in the game of healthcare! Learn more at https://trustdrivencare.com/

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    41 mins
  • From Northern Ontario to Uganda: How Trust (and Bias) Become Life-or-Death in Healthcare w/ Dr. Marco De Ciantis
    Nov 25 2025

    What happens to patient care when trust is strong—and what happens when it’s shattered?

    In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with chiropractor and global health clinician Dr. Marco De Ciantis to unpack how trust, bias, and simple communication choices can become literal life-or-death factorsin healthcare.

    From a small mining town in Northern Ontario to rural clinics in Uganda, Dr. Marco shares powerful, real-world stories about:

    • Racism and barriers faced by Aboriginal patients.
    • How he helped a patient with bacterial meningitis get life-saving care.
    • Why humility and objectivity can cut through systemic bias.
    • The "head and hands" mindset: practicing anywhere with minimal tools.

    You’ll also hear how Dr. Marco builds trust quickly as a locum doctor, why using a patient’s name and wearing name tags matters, and how the PATCH framework (Patient goals, Autonomy, Tailoring, Communication basics, Humility/Humanizing) can transform day-to-day patient encounters.

    Whether you're a chiropractor, MD, nurse, or any healthcare provider, this conversation will challenge how you think about patient-centered care and what it really means to see the human being in front of you.

    Connect with Dr. Marco De Ciantis

    🔗 Website: https://head2toecastlegar.ca

    Thanks for tuning in to Trust Driven Trivia – where healthcare knowledge meets a fun, competitive twist! If you enjoyed the episode, be sure to subscribe, leave a review, and share with fellow healthcare enthusiasts. Stay connected and dive deeper into the world of healthcare insights at trustdrivencare.com. Join us again next week for another round of fast-paced, research-driven trivia—because every fact counts in the game of healthcare! Learn more at https://trustdrivencare.com/

    Show More Show Less
    44 mins
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