When Carrie Manning left her role as a school-based special education counselor, she wasn’t looking to just open a practice—she set out to build the kind of support system she knew kids and families truly needed.

In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with Carrie, founder of Reach Counseling in Fort Worth, Texas, to explore how she built a thriving therapy practice focused on neurodivergent kids, teens, and families. From the power of play therapy to the systems that prevent burnout, Carrie shares practical lessons and personal stories from her journey as both a clinician and business owner.

You’ll learn:

• How Carrie filled her caseload faster than expected—and what that revealed about community needs
• Why play therapy works (and why it’s misunderstood)
• How to build trust with kids, parents, and staff
• The biggest business challenges therapists face—and what Carrie wishes she'd learned earlier
• How automation and communication systems helped her grow without losing her sanity

If you’re a therapist, educator, or healthcare provider serving kids and families, this episode offers valuable insights into building a heart-forward, sustainable practice that works.

🔗 Learn more about Carrie Manning and Reach Counseling:
Website: reachcounselingtx.com
Instagram: @reachcounselingtx

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🎙️ Trust Driven Insights
Real conversations. Smarter care. Stronger business.
Hosted by Dr. Josh Satterlee | Powered by trustdrivencare.com

Thanks for tuning in to Trust Driven Trivia – where healthcare knowledge meets a fun, competitive twist! If you enjoyed the episode, be sure to subscribe, leave a review, and share with fellow healthcare enthusiasts. Stay connected and dive deeper into the world of healthcare insights at trustdrivencare.com. Join us again next week for another round of fast-paced, research-driven trivia—because every fact counts in the game of healthcare! Learn more at https://trustdrivencare.com/

What if patients don’t want to see the neurosurgeon? Can a simple text message before surgery really improve recovery? And is cutting opioids actually tanking patient satisfaction?

In this episode of Trust Driven Trivia, Dr. Melanie Short is joined by Dr. Josh Satterlee, nurse advocate Maria Neidig, Dr. Dwayne Goblet, and Dr. Lauren Biestek to explore the surprising data shaping modern healthcare communication.

You’ll laugh, you’ll learn, and you might never look at satisfaction surveys the same way again.

In this episode:
✅ How limiting opioids might backfire on satisfaction scores
✅ The surprising power of texting patients pre-surgery
✅ Why patients don’t always want to see the top doc
✅ What makes telemedicine work (and what doesn’t)
✅ The real drivers behind poor survey results post-surgery

📲 Learn more about the tech powering better care at https://trustdrivencare.com/

Thanks for tuning in to Trust Driven Trivia – where healthcare knowledge meets a fun, competitive twist! If you enjoyed the episode, be sure to subscribe, leave a review, and share with fellow healthcare enthusiasts. Stay connected and dive deeper into the world of healthcare insights at trustdrivencare.com. Join us again next week for another round of fast-paced, research-driven trivia—because every fact counts in the game of healthcare! Learn more at https://trustdrivencare.com/

How do you earn the trust of elite athletes, coaches, and pro teams—without chasing them down?

In this episode of Trust Driven Insights, Dr. Josh Satterlee talks with Dan Swinscoe, a physical therapist, strength coach, and founder of Train 2 Win, whose reputation has made him the go-to provider for athletes in the NFL, MLB, WNBA, and beyond.

Dan shares how showing up, giving generously, and staying humble led to high-level referrals—including from the Seattle Seahawks. From catching 90mph fastballs for clients to inviting a pro athlete’s wife over for Thanksgiving, Dan’s stories illustrate what building trust in healthcare really looks like.

In this conversation, you’ll learn:

• How to grow a referral-based practice without advertising
• Why trust starts with being genuine, not transactional
• The biggest mistake providers make when trying to “break in” to sports
• How emotional stress amplifies pain—and what that means for patient care
• What pro teams and great doctors look for in a trusted partner

Whether you’re just starting your career or looking to grow without burning out, this episode is packed with timeless wisdom for providers who want to lead with purpose and build something real.

Connect with Dan: https://t2wclinic.com

Hosted by Dr. Josh Satterlee
Powered by Trust Driven Care

Thanks for tuning in to Trust Driven Trivia – where healthcare knowledge meets a fun, competitive twist! If you enjoyed the episode, be sure to subscribe, leave a review, and share with fellow healthcare enthusiasts. Stay connected and dive deeper into the world of healthcare insights at trustdrivencare.com. Join us again next week for another round of fast-paced, research-driven trivia—because every fact counts in the game of healthcare! Learn more at https://trustdrivencare.com/