Efficiency is in the news ... but what does it mean? How should public servants work on improving efficiency? Should we be focused on system reform, ending whole entitlements, or nibbling at the edges?

• How to know what kind of budget savings task you are in - deep restructuring or a cyclical contraction / expansion?
• Is front line v back office a helpful distinction?
• When are external reviews helpful, and when do they hurt?
• What is the role of tech in delivering savings?

Referenced in the episode

• Institute for Government's reflections on PM Starmer's Rewiring the State agenda
• Suzanne Heywood "What does Jeremy think? Jeremy Heywood and the Making of Modern Britain"
• John Halligan (with Jules Wills) "The Centrelink Experiment"
• BBC 'Denmark's postal service to stop delivering letters'
• The NDIS Review

Now for some appropriately bureaucratic disclaimers....

While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.

If you want rigorous reporting on Robodebt, we recommend the work of Rick Morton at the Saturday Paper, Chris Knaus and Luke Henriques-Gomes at the Guardian, Ben Eltham at Crikey, Julian Bajkowski at The Mandarin, and of course, the Robodebt Royal Commission itself.

Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.

Thanks to PanPot audio for our intro and outro music.

'Til next time!

Surfing a wave of listener feelings about this topic, Danielle takes us through the experience of public service recruitment from the other side.

• Danielle and Alison argue about the merits of requiring 'in house' recruitment before externally advertising positions
• The role that conservative (perhaps inexpert??) local budget management plays in driving a cycle of vacancies and short term contracts
• How complex recruitment processes make the public service less and less like the public we serve
• Ezra Klein's podcast episode In This House, We're Angry When Government Fails
• The good, the bad and the ugly of external recruiters

Now for some appropriately bureaucratic disclaimers....

While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.

If you want rigorous reporting on Robodebt, we recommend the work of Rick Morton at the Saturday Paper, Chris Knaus and Luke Henriques-Gomes at the Guardian, Ben Eltham at Crikey, Julian Bajkowski at The Mandarin, and of course, the Robodebt Royal Commission itself.

Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.

Thanks to PanPot audio for our intro and outro music.

'Til next time!

The starter's gun has gone on Australia's national elections for 2025 and Parliament has been prorogued.

In this episode, former head of Cabinet Office and keeper of the Caretaker Conventions, Alison answers Caroline and Danielle's increasingly pointed questions, and we end with arguing about the importance of formatting.

Stay tuned to the end for some fabulous insider advice for managing caretaker period and elections as a public servant.

This episode is dedicated to the significant birthday of Sandy Pitcher, a public service legend (read more about her here).

Intro grab courtesy of the Hon Nat Cook MP, Minister for Human Services (SA).

Now for some appropriately bureaucratic disclaimers....

While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.

If you want rigorous reporting on Robodebt, we recommend the work of Rick Morton at the Saturday Paper, Chris Knaus and Luke Henriques-Gomes at the Guardian, Ben Eltham at Crikey, Julian Bajkowski at The Mandarin, and of course, the Robodebt Royal Commission itself.

Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.

Thanks to PanPot audio for our intro and outro music.

'Til next time!

Drawing on overwhelming feedback from our listeners, in this episode we unpack the experience of being recruited into the public sector (or ghosted along the way).

Danielle takes us through

• What goes in Role Descriptions (hint: it shouldn't be slabs of legislation)
• The madness of defined requirements like 'driving' and 'interstate travel' (and whether Caroline's sister can really change a tyre)
• Alison's idea of an X factor style button for use in interviews when it's immediately clear this isn't working for anyone

We finish with a listener description of a mad recruitment process that ends with, you guessed, it, ghosting.

Thanks to Mary, our mug winner for this episode, for a great story!

Now for some appropriately bureaucratic disclaimers....

While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.

If you want rigorous reporting on Robodebt, we recommend the work of Rick Morton at the Saturday Paper, Chris Knaus and Luke Henriques-Gomes at the Guardian, Ben Eltham at Crikey, Julian Bajkowski at The Mandarin, and of course, the Robodebt Royal Commission itself.

Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.

Thanks to PanPot audio for our intro and outro music.

'Til next time!

How did the abuse at Oakden remain hidden for so long? And what finally brought it to light?

In this episode we discuss:

• why families might not complain
• how small, isolated outposts can hide terrible things
• the importance of following up on things that don’t feel quite right.

Intro grab from the RN Background Briefing episode A Failure to Care: The Oakden Nursing Home, featuring Lorraine Baff, whose father was a patient at Oakden.

You can find the full ICAC Report into Oakden here, and the Chief Psychiatrist report here.

Now for some appropriately bureaucratic disclaimers....

While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.

If you want rigorous reporting on Robodebt, we recommend the work of Rick Morton at the Saturday Paper, Chris Knaus and Luke Henriques-Gomes at the Guardian, Ben Eltham at Crikey, Julian Bajkowski at The Mandarin, and of course, the Robodebt Royal Commission itself.

Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.

Thanks to PanPot audio for our intro and outro music.

'Til next time!

In light of this week's decision that the NACC will pursue investigations into six public officials, we thought we would repost this episode from December 2024 explaining why the NACC's original decision to take no further action needed to be revisited, with a little explainer up front on the latest news.

You can find out more about the NACC's announcement on 18th February 2025 here.

In this episode, we talk about where things are at, managing conflicts of interest, and whether corruption always involves brown paper bags.

For Rick Morton's reporting on this:

• Eight minutes outside: how the NACC failed on robodebt
• NACC dumped Gleeson over concerns for Coalition
• NACC integrity officer quits over integrity

Other recommended reads:

• Annabel Crabb's article on PM Albanese's response to the Qantas upgrades controversy
• Joe Aston's book The Chairman's Lounge

Opening grab features National Anti-Corruption Commissioner Paul Brereton, appearing before the NACC Parliamentary Joint Committee, 22 November 2024.

Now for some appropriately bureaucratic disclaimers....

While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.

If you want rigorous reporting on Robodebt, we recommend the work of Rick Morton at the Saturday Paper, Chris Knaus and Luke Henriques-Gomes at the Guardian, Ben Eltham at Crikey, Julian Bajkowski at The Mandarin, and of course, the Robodebt Royal Commission itself.

Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.

Thanks to PanPot audio for our intro and outro music.

'Til next time!

For over a decade, the state government vacillated about whether or not to privatise the Oakden Older Persons Mental Health Facility.

Once the 2007 accreditation crisis had passed, however, it never reached the top of the ‘to do’ list. Meanwhile, investment in facilities and staffing were endlessly postponed pending a decision.

In this episode, we discuss:

• the dangers of decay while waiting for strategic directions
• whether an organisation is ever really too broke to buy a $15 piece of equipment;
• some tactics for unsticking things.

We also discuss an excellent listener question from a manager in social services policy who is thinking of getting out.

Intro and outro grabs from the RN Background Briefing episode A Failure to Care: The Oakden Nursing Home, featuring Alma Krecu and Lorraine Baff, whose fathers were patients at Oakden.

You can find the full ICAC Report into Oakden here, and the Chief Psychiatrist report here.

Now for some appropriately bureaucratic disclaimers....

While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.

If you want rigorous reporting on Robodebt, we recommend the work of Rick Morton at the Saturday Paper, Chris Knaus and Luke Henriques-Gomes at the Guardian, Ben Eltham at Crikey, Julian Bajkowski at The Mandarin, and of course, the Robodebt Royal Commission itself.

Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.

Thanks to PanPot audio for our intro and outro music.

'Til next time!

We return for 2025 with a series on the Oakden Older Persons Mental Health Facility, an SA Government run facility whose scandalous conditions and institutionalised elder abuse were exposed in 2017, prompting (among other things) a Commonwealth Royal Commission.

In this episode, we unpack a missed opportunity in 2007 to move Oakden from a mid-twentieth century asylum to a modern aged care facility, when the facility failed Commonwealth accreditation standards.

• Why is it so easy for executives to mobilise resources in a crisis, but so hard for managers to redress chronic under resourcing?
• How do you make sure you keep your eye on the long-term solution when the spot light is on?

Intro and outro grabs from the RN Background Briefing episode A Failure to Care: The Oakden Nursing Home, featuring Carla Baron, the aged care consultant who quit in 2007 because she didn’t think management wanted to change.

You can find the full ICAC Report into Oakden here, and the Chief Psychiatrist report here.

Now for some appropriately bureaucratic disclaimers....

While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.

If you want rigorous reporting on Robodebt, we recommend the work of Rick Morton at the Saturday Paper, Chris Knaus and Luke Henriques-Gomes at the Guardian, Ben Eltham at Crikey, Julian Bajkowski at The Mandarin, and of course, the Robodebt Royal Commission itself.

Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.

Thanks to PanPot audio for our intro and outro music.

'Til next time!