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The Westminster Tradition

The Westminster Tradition

By: The Westminster Tradition
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Unpacking lessons for the public service, starting with the Robodebt Royal Commission.
In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate. Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians. In this podcast we dive deep into public policy failures like Robodebt and the British Post Office scandal - how they start, why they're hard to stop, and the public service lessons we shouldn't forget.© 2025 The Westminster Tradition
Political Science Politics & Government World
Episodes
  • Inside the public service's ‘Human Handbrake’: why reform stalls and how to fix it
    Oct 27 2025

    Demos has released a fascinating paper, The Human Handbrake, on the five human habits that stall public sector reform. In this episode we pick through each of them - fear, heroics, tribes, tidiness, and tempo - and test practical fixes from risk stratification to outcome-focused equity. Topics covered include:

    • fear-driven risk culture and how to stratify risk
    • safe-to-fail spaces vs non-negotiable protections
    • policy hero incentives vs long-term stewardship
    • recruitment, merit, and better references
    • tribes and bridges between centre and frontline
    • proximity, exchanges, and communities of practice
    • simplicity bias vs equity and local texture
    • outcome measurement, real-time data, and storytelling
    • political tempo, accountability, and transparent milestones
    • culture as accelerator, not brake.

    We covered a wild variety of content in this episode. Here's a smattering:

    • Demos The Human Handbrake
    • What do blueberries have to do with my job?
    • The Trust Equation
    • CONTAINED 30 minutes. 3 rooms. One truth about youth justice.
    • e61 research on the shift in social spend “Dependency should be debated”
    • The newspaper wall in the Kingsman movies

    This podcast was recorded on Kaurna land, and we recognise Kaurna elders past and present. Always was, always will be.

    Now for some appropriately bureaucratic disclaimers....

    While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.

    Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.

    Thanks to PanPot audio for our intro and outro music.

    'Til next time!

    Show More Show Less
    50 mins
  • “It’s just a minor restructure” said no calendar ever
    Oct 13 2025

    In our second change management episode, Danielle pulls apart the myth of the “minor” restructure and lay out a practical way to change without breaking the work. From function mapping and ministerial comms to union engagement and the “fourth trimester”, we consider how to make change stick with clarity and care.

    • why six to nine months is realistic for restructures
    • function before form and mapping real work
    • aligning vision to delivery using bottom‑up design
    • ministers and boards as informed stakeholders, not deciders
    • the centralise versus localise accordion and trade‑offs
    • middle managers as the glue of change
    • naming unknowns, iteration, and review cycles
    • working with unions
    • plumbing and HR sequencing that stalls programs
    • after ‘go‑live’ habits, SOPs, and consistent standards
    • what’s up for grabs versus non‑negotiable boundaries
    • logistics people actually care about: seats, commutes, WFH.


    This podcast was recorded on Kaurna land, and we recognise Kaurna elders past and present. Always was, always will be.

    Now for some appropriately bureaucratic disclaimers....

    While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.

    Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.

    Thanks to PanPot audio for our intro and outro music.

    'Til next time!

    Show More Show Less
    49 mins
  • Who Really Moved My Cheese? Tales from the change management trenches
    Sep 29 2025

    Danielle takes us on a romp through change management, starting, as with all good contrarians, with a challenge to the idea of ‘change management’ itself.

    Some of the ideas covered:

    • Change is happening all the time in government, not just during formal "change management" periods
    • Most people dislike uncertainty rather than change itself
    • Mission and values-driven staff struggle most with macro changes that shift agency direction
    • Medium-level changes (like new systems) are often underestimated and underfunded
    • The "don't be a dickhead rule" isn't enough—change management is genuinely difficult
    • Leaders should listen carefully to "change resistors" who may be flagging legitimate risks
    • Administrative foundations must be solid before change begins (position descriptions, contracts, etc.)
    • Different professional groups (lawyers, scientists, policy officers) respond differently to change
    • Maintaining a stable core while being honest about what's changing helps navigate transitions.

    Referenced in this episode:

    • If Books Could Kill pod on Who Moved My Cheese?

    This podcast was recorded on Kaurna land, and we recognise Kaurna elders past and present. Always was, always will be.

    Now for some appropriately bureaucratic disclaimers....

    While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.

    Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.

    Thanks to PanPot audio for our intro and outro music.

    'Til next time!

    Show More Show Less
    43 mins
All stars
Most relevant
Important topics are discussed in a very engaging manner. Great insights about Australian public service and lessons from overseas too. Such an asset!

Great insights about public service

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.