The Veterinary Receptionst Podcast™ cover art

The Veterinary Receptionst Podcast™

The Veterinary Receptionst Podcast™

By: Emily Ridyard
Listen for free

About this listen

“Behind the desk, beyond the clinic.”

Biweekly Podcast for Veterinary Medicine Professionals and Pet Enthusiasts

Welcome to The Veterinary Receptionist Podcast — the front desk perspective on pet care, clinic life, and the stories that unfold when pets and people meet. Hosted by @thevetcsr, this show blends practical tips for pet owners, behind‑the‑scenes insights for veterinary teams, and dispatches from the receptionist’s chair. Expect episodes on vaccines, wellness visits, scheduling chaos, and the emotional lore of everyday clinic life. Whether you’re a vet professional or a pet parent, you’ll find humour, empathy, and clarity in every episode.

. Categories & Tags

  • Primary: Pets & Animals → Veterinary -> News/Information
  • Secondary: Health → Wellness & Hospital Stats
  • Tags: #vetlife #vetmed #petcare #vetreceptionist #thevetcsr

🔗 Core Links

  • 🎙️ Podcast (RSS.com): https://rss.com/podcasts/thevetcsr
  • 📺 YouTube: https://www.youtube.com/@thevetcsr
  • 📸 Instagram: https://www.instagram.com/thevetcsr
  • 📘 Facebook: https://www.facebook.com/thevetcsr
Emily Ridyard™ 12/1/2025
Episodes
  • The Veterinary Receptionist Sunday Brief; AI isn’t Replacing Veterinary Staff it’s Training them
    Dec 21 2025

    Audio snippet from The Veterinary Receptionist Podcast

    😉Length: 10mn

    Songs: stay don’t fade away by ‘Emily Ridyard Music on sound cloud

    Released: December 21st, 2025

    This episode is a snippet from the full Sunday Special of the Veterinary Receptionist Podcast on Spreaker.

    Show Notes:

    *Ai in the workplace

    *what to not do with your ai in the clinic

    • the importance of trained and well-scaled ai tools
    • Ai helps think faster. It can’t think for you. Don’t make it.
    • An overview of the Veterinary Receptionist or @thevetcsr Facebook page and what to expect in our 2026 bi-weekly episodes and shorts.
    • Action ✍️ email me your funny, awkward, great, and complex ai stories and get featured email thevetcsr@gmail.com 🫵 attach a voice memo if you’re cool

    Share this episode with me

    Show More Show Less
    6 mins
  • The Veterinary Evolution: 5 Counter-Intuitive Truths Shaping the Future of the Clinic
    Dec 19 2025

    The Veterinary Receptionist Podcast™

    Here’s a tight, compelling, platform‑ready podcast episode description crafted from your full script. It’s written to hook listeners, boost retention, and position the episode as essential industry insight.

    🎙️ Episode Description

    The Veterinary Evolution: 5 Counter‑Intuitive Truths Shaping the Future of the Clinic

    Veterinary medicine isn’t “returning to normal”—it’s evolving. As the post‑pandemic surge gives way to a prolonged economic contraction, many clinics are feeling the drag of 2025 like wading through waist‑deep water. This episode breaks down the five counterintuitive truths reshaping the profession and offers a strategic roadmap for navigating the season we’re actually in.

    We explore why the long‑held “recession‑proof” myth has officially cracked, how the industry’s economic cycle lags seven years behind the broader market, and why this Recovery Phase is the moment to plant—not retreat. You’ll learn how behavioral pharmacology heals emotions rather than suppressing behavior, why neurodiversity is an untapped surgical and creative superpower, and how voice‑first AI is shifting documentation from burnout to breakthrough.

    Finally, we unpack the rise of Millennial leadership and the shift toward “Followership”—a collaborative, emotionally intelligent model where trust, shared purpose, and constructive conflict drive performance.

    Whether you’re a CSR, technician, practice owner, or manager, this episode gives you the psychological, economic, and technological clarity needed to lead boldly into 2025 and 2026.

    Hosted by: The Veterinary Receptionist (@thevetcsr) Guests: Amy Cohen & John Andersith Series: Deep Dive — Veterinary Gossip From the Lab Next Door

    👉 Stay connected with the conversation. Follow The Veterinary Receptionist on Facebook: https://www.facebook.com/thevetcsr/

    SEE COMMENTS FOR LINK TO PDF=> FREE FOR YOU & DON'T FORGET TO SHARE.

    Show More Show Less
    14 mins
  • The Veterinary Receptionist: Season 1, Episode 2: Snow Day Protocol
    Dec 1 2025

    📝 Episode Notes — Season 1, Episode 2: Snow Day Protocol

    ❄️ Segment 1: Receptionists in the Storm

    Snow days don’t just close roads — they disrupt the rhythm of the veterinary clinic. In this episode, @thevetcsr explores how receptionists manage sudden closures, rescheduling chaos, and worried pet owners when winter weather throws everything off balance. The desk becomes the crisis hub, translating uncertainty into calm.

    📅 Segment 2: Tips for Pet Owners

    Here’s how to prepare for winter disruptions:

    • Confirm appointments early when storms are forecast.
    • Keep emergency vet numbers handy in case of closures.
    • Stock up on pet medications before severe weather hits.
    • Ask about telehealth or phone triage options when travel isn’t safe.

    📜 Segment 3: Lore Dispatch

    The snow day isn’t just weather — it’s ritual.

    • Every voicemail is a frozen footprint.
    • Every rescheduled appointment is a thawed path.
    • Every receptionist’s calm voice is a beacon in the blizzard. The desk becomes the hearth of the clinic, keeping warmth and order alive when the outside world is chaos.

    🎧 Segment 4: Episode Details

    • Episode length: ~17 minutes
    • Categories: Pets & Animals → Veterinary; Health → Wellness
    • Tags: #vetreceptionist #snowdayprotocol #clinicchaos #petcaretips #thevetcsr
    • Follow @thevetcsr on Facebook, Instagram, and YouTube for more dispatches.

    Show More Show Less
    19 mins
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.