In this episode:

• Coffee chains face a class action over allegedly inflated charges for nondairy milk.
• Scott reveals that his coffee standards are both extremely specific and deeply Canadian.
• The crew discovers it may need an oat milk diversity hire.
• Hotels crack down on guests reserving sunbeds with towels before sunrise.
• A vacationer wins compensation after spending his holiday fighting the “sunbed wars.”
• Why outsourced service problems still become your reputation problem.
• A hotel allegedly cancels a longtime conference to chase higher NBA Finals rates.
• Why abandoning loyal customers for a sudden payday can cost more than the extra revenue.

Listen if you care about customer loyalty, ridiculous fees, vacation etiquette, reputation management, and businesses lighting long-term relationships on fire for a quick buck.

Articles:

Overpriced Oat milk

Sunbed Wars

NBA Hotel Betrayal

00:00 The Fourth Episode Goes Off the Rails
01:44 The Oat Milk Markup Lawsuit
07:09 The Sunbed Wars
14:38 The NBA Hotel Betrayal
20:38 Knicks in Five

In this episode:

• A software developer successfully uses a religious exemption to avoid mandatory AI at work.
• A bank CEO calls employees “lower-value human capital,” then makes the apology worse.
• High ticket prices leave concerts full of blue dots and touring artists buried in costs.
• Dave Ramsey blames remote work problems on employees making burritos for their dogs.
• Why return-to-office mandates often reveal bad management, not bad workers.

Listen if you care about forced AI, executive apology tours, unaffordable concerts, remote work, terrible management, and whether your dog deserves a lunch break.

Articles:

Religious AI exemption

A Bank CEO's "Apology"

Dave Ramsey + Remote work

00:00 Disgruntled Sound Guys
03:27 The Pope Loophole
06:00 “Lower-Value” Employees
10:17 Concerts Catch Blue Fever
13:12 Music’s Missing Middle Class
18:41 Burritos for the Dog
21:01 Remote Work Isn’t the Problem

In this Episode:

• A $6,642 Super Bowl food bill somehow turns into a $4 million workplace revenge story.
• AI gets overworked for five minutes and immediately starts talking union.
• Zuckerberg lays people off, then tries to fix morale with mandatory fun.
• Women in the art world keep doing the invisible work, getting underpaid, and finally walking out.
• Lawyers on both sides use bad AI, so the judge cancels the whole mess.

Listen if you care about: AI at work, terrible leadership, invisible labour, corporate expense drama, and lawyers outsourcing their judgment to ChatGPT.

Articles:

• Super Bowl Food Bill
• AI Agents union rights
• Zuckerberg
• Lawyers using AI

00:00 Paper Management and Seven Loyal Listeners
01:35 The UnPodcast Is Hitting the Trail
05:16 The $6,642 Super Bowl Platter
12:10 AI Workers Start Unionizing
15:21 Zuckerberg Orders Employees to Have Fun
19:41 Why Women Are Leaving the Art World
25:20 ChatGPT Argues Against Itself in Court
28:04 Welcome to the AI-Generated UnPodcast