This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Roseann Coyle of Sun Drenched Travel. A travel advisor, mentor inside Gifted Travel Network, and former insurance industry leader, Roseann brings a perspective most advisors never get access to, but absolutely need.

In this conversation, she breaks down why travel insurance should never be an afterthought. From common misconceptions to the risks of supplier plans versus third-party coverage, Roseann shares how a clearer understanding of insurance helps advisors better serve their clients while also creating an additional stream of revenue.

Beyond insurance, this episode explores how thoughtful touches like gifting can strengthen client relationships, what it really looks like to scale before you feel ready, and why many advisors get stuck when they don’t know their next step.

This episode is a reminder that building a successful travel business is not just about booking trips. It is about protecting your clients, creating meaningful experiences, and making decisions that support long-term growth.

🔗Roseann's website: https://www.sundrenchedtravel.com/

This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Robin Cline, founder of Cline & Co Travel Consulting. A former entrepreneur turned luxury travel advisor, Robin has built a highly successful, referral-driven business rooted in clarity, service, and strong client relationships.

Robin shares what it really looked like to launch her travel business just before the world shut down in 2020, and how she used that unexpected time to build a strong foundation. With a background working alongside high-net-worth clients in previous industries, she brought a unique perspective into travel, one that shaped her approach to service, branding, and client experience from the very beginning.

Throughout the conversation, Robin offers a refreshingly honest look at what it takes to move from “taking any client” to building a business that aligns with your strengths, interests, and long-term goals. She also breaks down how she scaled intentionally by hiring early, refining her workflows, and focusing on relationships that naturally lead to repeat business and referrals.

They also explore:

• Transitioning into travel during an uncertain time
• The importance of understanding your ideal client early on
• Why saying yes to everything can slow your growth
• Building a brand that creates trust and confidence
• Hiring before you feel “ready” and why it matters
• Creating a client experience that drives referrals and loyalty

Whether you’re just starting out or refining an established business, Robin Cline’s story is a thoughtful reminder that success in travel doesn’t come from doing everything, it comes from doing the right things well.

Robin's website: https://clineandcotravel.com/

This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Jennifer Jacob, Co-Founder of Tique HQ and host of the Tique Talks podcast. After scaling a multi-million dollar travel agency, Jennifer shifted her focus to helping advisors build more structured, sustainable businesses.In this conversation, Jennifer shares how her journey in travel evolved and why so many advisors struggle to grow without the right systems in place. As her business expanded, she saw firsthand how quickly success can turn into overwhelm when operations are not built to support it.Together, Meredith and Jennifer unpack what actually drives sustainable growth, from hiring and delegation to documentation and workflows. It is a practical look at how to build a business that runs consistently, not one that relies entirely on you.They also explore:• Why systems are the foundation of sustainable growth• The difference between personalization and consistency• What advisors often misunderstand about hiring• Jennifer’s perspective on W-2 employees versus contractors• How documentation creates freedom• The shift from travel advisor to business ownerWhether you are feeling stretched thin or thinking about your next stage of growth, Jennifer offers a clear reminder that long-term success is built on structure, not just sales.

Tique HQ Website: https://tinyurl.com/3mm647v7Jennifer Jacob's LinkedIn: https://tinyurl.com/yr3wmrrb