In this episode of the SMSF Experts Podcast, Shelley chats with Sean Johnson, SMSF specialist at Heffron, to tackle one of the industry's most pressing challenges: how to process underpaid pensions through SMSF software following the ATO's June 2024 changes to TR 2013/5.

With software companies unable to update their systems for the new rules, Sean reveals a three-step processing solution that SMSF practitioners need to navigate.

Sean explains why the rule changes have created a new software paradigm, requiring practitioners to process funds several times to accommodate the competing requirements of tax law, SIS law, and contractual obligations. From calculating ECPI values to managing TBAR entries and tax component adjustments, this episode provides a step-by-step framework for managing underpaid pensions through SMSF administration software.

(02:00) June 2024: The ATO Changes TR 2013/5

(04:00) Old vs New Rules - Why Pension Failures Now Span Multiple Years

(08:00) The Tax vs SIS Law Problem - Competing Legal Frameworks

(10:00) The Fundamental Challenge for SMSF Software Companies

(12:00) Timeline of Reporting Requirements: What Happens When

(16:00) The TBAR Dilemma

(20:00) Why Prevention is Better Than Cure - The Case for Data Feeds

(24:00) Post-Balance Date Action Plan - Moving Fast After 30 June

(27:00) Member Account Strategies - The Return of Multiple Pensions

(30:00) The Three-Step Processing Solution - Framework Overview

(32:00) Processing Step One - Calculating TBAR Values & ECPI

(34:00) Processing Step Two - Obtaining the Pro-Rata Minimum Values

(37:00) Processing Step Three - Accumulation Accounts and Tax Component Adjustments

(40:00) Handover Challenges - What Happens When Clients Change Administrators

(42:00) Financial Advice Considerations - The Difference Between Providing Compliance and Advice?

(43:00) Audit Implications - Account-Based Pensions vs Accumulation TRIS

(46:00) Estate Planning Impacts - When Failures Ruin Tax Strategies

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In this episode of the SMSF Experts Podcast, Shelley chats with Sharlene Anderson, Director of Veritas Forensics and registered company auditor, to expose the uncomfortable truth about SMSF fraud. From Melissa Caddick's doctored CommSec statements to Trio Capital's sophisticated $180 million heist, Sharlene reveals why the real problem isn't how clever fraudsters are—it's how trusting Australians are.

Sharlene shares insights from over 15 years of experience as they discuss everything from AI-generated documents to crypto scams and referral networks that look legitimate until you dig deeper. Shelley and Sharlene explain why SMSFs are particularly vulnerable targets and how professional scepticism across auditors, accountants, and advisors is crucial for protection.

(01:24) From Audit to Forensics - Sharlene's Journey into Fraud Investigation

(02:48) Why "It Happens to Other People" is Dangerous in SMSFs

(04:12) Australian Trust Culture - Why We're Perfect Targets for Fraudsters

(05:12) The Professional Gap - When Trustees Act Without Consulting Experts

(07:24) The Psychology of Victims - Why Intelligent People Fall for Scams

(10:24) Red Flags and Professional Scepticism - What to Look For

(13:12) Sophisticated vs Simple Scams - Caddick, Trio Capital and Storm Financial

(16:00) How Trio Capital Exploited Regulatory Loopholes

(18:24) The Demographics Problem - Why SMSF Members Are Vulnerable

(20:12) The Ponzi Playbook - How Small Investments Become Big Losses

(23:24) The Insurance Gap - Why SMSFs Don't Have Safety Nets

(25:12) AI and Technology - The New Frontier of Fraud

(28:00) Professional Obligations - Auditors vs Accountants in Fraud Detection

(30:24) Trustee Behaviour Red Flags - Timing and Document Anomalies

(35:24) The Litigation Reality - Who Pays When Fraud Happens

(37:24) Fee Pressure vs Quality - The Dangerous Race to the Bottom

(40:48) The Future of SMSF Fraud in an AI World

(43:00) War Story - The $300,000 Family Betrayal

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For more episodes and to sign up for the ASF Audits newsletter, please visit asfaudits.com.au

In this episode of the SMSF Experts Podcast, Shelley chats with Andy Forbes, CTO at SuperConcepts, to demystify the role of Artificial Intelligence (AI) in the SMSF industry. They discuss the impact of AI on jobs, its capability to automate mundane tasks, and the potential to revolutionise SMSF administration. Andy also shares insights into the technical aspects of AI, security measures to safeguard client data, and the challenges of implementing effective SMSF software solutions. This episode is a must-listen for anyone interested in the intersection of technology and financial services.

(03:57) The Intersection of AI and SMSF Administration

(06:19) AI's Impact on Employment and Future Work

(07:25) The Future of Coding in an AI-Driven World

(13:45) Navigating AI's Limitations and Best Practices

(23:10) Understanding Client Requests and AI's Role

(23:31) Challenges and Limitations of AI

(24:34) Security in Software Systems

(25:12) Importance of External Audits and Certifications

(26:31) Client Data Security and Privacy

(27:59) Credential Stuffing Attack and Client Education

(32:43) Handling Underpaid Pensions with SMSF Software

(35:47) Balancing Automation and Human Expertise

(41:44) Future Trends in SMSF Software Development

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For more episodes and to sign up for the ASF Audits newsletter, please visit asfaudits.com.au