In this episode of the SMSF Experts Podcast, Shelley chats with Andy Forbes, CTO at SuperConcepts, to demystify the role of Artificial Intelligence (AI) in the SMSF industry. They discuss the impact of AI on jobs, its capability to automate mundane tasks, and the potential to revolutionise SMSF administration. Andy also shares insights into the technical aspects of AI, security measures to safeguard client data, and the challenges of implementing effective SMSF software solutions. This episode is a must-listen for anyone interested in the intersection of technology and financial services.

(03:57) The Intersection of AI and SMSF Administration

(06:19) AI's Impact on Employment and Future Work

(07:25) The Future of Coding in an AI-Driven World

(13:45) Navigating AI's Limitations and Best Practices

(23:10) Understanding Client Requests and AI's Role

(23:31) Challenges and Limitations of AI

(24:34) Security in Software Systems

(25:12) Importance of External Audits and Certifications

(26:31) Client Data Security and Privacy

(27:59) Credential Stuffing Attack and Client Education

(32:43) Handling Underpaid Pensions with SMSF Software

(35:47) Balancing Automation and Human Expertise

(41:44) Future Trends in SMSF Software Development

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