• Beyond Conventional: The Broker’s Guide to Non-QM with Cake Mortgage
    Nov 7 2025

    In this episode of the Loan Officer Experience podcast, the host welcomes Haik Avanesyan, Vice President of TPO Sales at Cake Mortgage. They discuss the importance and growth of non-QM loans, highlighting how Cake Mortgage is leading the way in this space. The episode covers the unique benefits and opportunities that non-QM products offer, the significance of common-sense underwriting, and the support Cake Mortgage provides to brokers and loan officers. They also dispel myths about non-QM loans and emphasize the advantages for retail loan officers considering a move to the wholesale side.

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    33 mins
  • Non-QM Unlocked: John Wise on the Evolution, Myths, and Future of Non-Qualified Mortgages
    Oct 31 2025

    This episode features John Wise, EVP of Sales National Production at Newfi Lending, discussing the evolution and current landscape of Non-QM (Non-Qualified Mortgage) loans. Host Kenneth and John explore how Non-QM lending has changed since the subprime era, address common misconceptions among brokers, and highlight the growing opportunities in the market. The conversation emphasizes the importance of understanding unique borrower stories, adapting to industry changes, and maintaining strong connections in an increasingly tech-driven world.

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    41 mins
  • Leading Through Change: Kenny Phillips on Empowerment and Culture in Mortgage Lending
    Oct 17 2025

    Join host Kenneth Travis as he sits down with Kenny Phillips, Chief Sales Officer at EPM, for an inspiring conversation about leadership, culture, and the changing landscape of mortgage lending. Discover how teamwork, transparency, and empowerment drive success at EPM, and hear Kenny’s journey from the early days in finance to leading one of the industry’s most dynamic teams. Whether you’re a loan officer, broker, or industry leader, this episode is packed with actionable insights and real-world advice to help you grow your business and lead with integrity.

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    29 mins
  • Unlocking Broker Success: Operational Insights & Industry Trends with Michael Brenning, COO of AFR
    Oct 10 2025

    In this episode of the Loan Officer Experience podcast, host Kenneth sits down with Michael Brenning, Chief Operating Officer of AFR, to dive deep into the operational strategies, technology advancements, and industry trends shaping the mortgage broker community. Whether you’re a seasoned loan officer or considering a move from retail to wholesale, this conversation is packed with actionable insights to help you close more clients and stay ahead in a rapidly evolving market.

    In this episode, you’ll learn:

    • How AFR’s innovative ticketing platform is transforming broker support and communication.
    • The power and potential of manufactured and modular housing for affordable home ownership.
    • Why brokers need to prepare for “servicing warfare” and how AI is changing client retention.
    • Key differences between retail and broker channels—and what to consider before making the switch.
    • Real-world stories of teamwork, problem-solving, and going above and beyond for clients, including veterans.
    • The importance of curiosity, feedback, and continuous learning in building a successful lending business.
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    29 mins
  • The Power of Culture and Innovation in Lending – A Conversation with Chris Mozilo
    Oct 3 2025

    In this episode of the Loan Officer Experience, host Kenneth “KT” Travis sits down with Chris Mozilo, Senior Vice President of TPO Production at Kind Lending. They discuss Chris’s journey in the mortgage industry, the importance of company culture, the differences between retail and broker channels, and how to thrive in today’s challenging market. Chris shares actionable advice for loan officers, insights on non-QM products, and how Kind Lending empowers originators with technology and support. Whether you’re a seasoned originator or considering a move from retail to broker, this episode is packed with honest insights and practical tips.

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    36 mins
  • Protecting Your Book & The Future of the Mortgage Game — with Jay Promisco, President of SPMC
    Sep 12 2025

    In this episode, host Kenneth sits down with industry veteran Jay Promisco of Sierra Pacific Mortgage Company. Together, they dive deep into strategies for protecting your client book, adapting to changes in the mortgage industry, and building lasting relationships with referral partners. Jay shares insider tips on organization, outreach, compensation plans, and the impact of AI on the mortgage business. Whether you’re a seasoned loan officer or just starting out, this episode is packed with actionable advice to help you thrive in today’s market.

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    39 mins
  • The Green Zone Playbook: Mindset, Consistency, and Winning in the Mortgage Game with Darren Copeland.
    Sep 5 2025

    Join host Kenneth “KT” and special guest Darren Copeland for a candid, insightful conversation about what it really takes to succeed in the mortgage industry. In this episode, they share real-world stories, practical strategies, and the mindset shifts that separate top producers from the rest.

    Discover how to build lasting relationships, leverage the power of gratitude, and implement daily routines that drive results. Whether you’re a new loan officer or a seasoned pro, you’ll walk away with actionable tips and renewed motivation to grow your business.

    Don’t miss Darren’s advice on avoiding distractions, staying consistent, and focusing on what truly matters. Plus, learn about his book, “The Green Zone Project,” and how it can help you level up your career.

    Tune in and get ready to take your mortgage business to the next level!

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    34 mins
  • Unlocking Ownership: Transitioning from Branch to Broker with Megan Marsh
    Aug 15 2025

    In this episode of The Loan Officer Experience podcast, host KT discusses the important topic of ownership versus branch life for loan officers with Megan Marsh, co-founder of Co/Lab Broker Concierge. They delve into the advantages and challenges of transitioning from a branch model to independent ownership in the mortgage industry. Megan highlights the significant financial benefits, including tax savings and increased net worth potential for business owners, and addresses common fears and misconceptions that hold loan officers back. She outlines the infrastructure and support now available, making it easier to make a successful transition. They also discuss the value of having control and the flexibility to navigate the mortgage landscape effectively. For more information and to connect with Megan Marsh, visit becomeamortgagebroker.info or follow The Lab: Mortgage & Real Estate Business Academy YouTube channel.

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    44 mins