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The Loan Officer Experience Podcast

The Loan Officer Experience Podcast

By: Kenneth Travis
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About this listen

Overview

The Loan Officer Experience Podcast is a bi-weekly podcast designed to educate mortgage loan officers in both the broker and retail worlds. The goal is to dispel common misconceptions about the broker world, offer actionable strategies, and provide industry insights to help loan officers grow and succeed. The podcast will be broker-heavy in content, with a special focus on educating retail loan officers on the benefits and opportunities within the broker industry.

Mission

The core mission of the podcast is to:

· Educate loan officers—both brokers and retail—on best practices, mindset, marketing strategies, and tools for success.

· Debunk myths that many retail loan officers have about the broker world, helping them understand the real benefits and differences.

· Grow the broker community by showcasing successful brokers and industry experts, offering insights into scaling a brokerage, and providing mindset and marketing tactics.


Final Notes

The Loan Officer Experience Podcast is designed to stand out in the mortgage industry by delivering real, authentic, and actionable content for loan officers looking to scale their businesses, shift their mindset, and learn from top experts in the field. By educating both retail and broker loan officers, this podcast will help grow the broker community and dispel the myths that hold many loan officers back.

© 2025 The Loan Officer Experience Podcast
Economics
Episodes
  • Beyond Conventional: The Broker’s Guide to Non-QM with Cake Mortgage
    Nov 7 2025

    In this episode of the Loan Officer Experience podcast, the host welcomes Haik Avanesyan, Vice President of TPO Sales at Cake Mortgage. They discuss the importance and growth of non-QM loans, highlighting how Cake Mortgage is leading the way in this space. The episode covers the unique benefits and opportunities that non-QM products offer, the significance of common-sense underwriting, and the support Cake Mortgage provides to brokers and loan officers. They also dispel myths about non-QM loans and emphasize the advantages for retail loan officers considering a move to the wholesale side.

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    33 mins
  • Non-QM Unlocked: John Wise on the Evolution, Myths, and Future of Non-Qualified Mortgages
    Oct 31 2025

    This episode features John Wise, EVP of Sales National Production at Newfi Lending, discussing the evolution and current landscape of Non-QM (Non-Qualified Mortgage) loans. Host Kenneth and John explore how Non-QM lending has changed since the subprime era, address common misconceptions among brokers, and highlight the growing opportunities in the market. The conversation emphasizes the importance of understanding unique borrower stories, adapting to industry changes, and maintaining strong connections in an increasingly tech-driven world.

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    41 mins
  • Leading Through Change: Kenny Phillips on Empowerment and Culture in Mortgage Lending
    Oct 17 2025

    Join host Kenneth Travis as he sits down with Kenny Phillips, Chief Sales Officer at EPM, for an inspiring conversation about leadership, culture, and the changing landscape of mortgage lending. Discover how teamwork, transparency, and empowerment drive success at EPM, and hear Kenny’s journey from the early days in finance to leading one of the industry’s most dynamic teams. Whether you’re a loan officer, broker, or industry leader, this episode is packed with actionable insights and real-world advice to help you grow your business and lead with integrity.

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    29 mins
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