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In this raw and powerful episode of The Life of KG, host Katie Godfrey is joined by her close friend and fellow beauty business owner Amy Lewis for one of the most honest conversations to date. If you’ve ever dealt with staffing challenges, toxic work culture, theft, or betrayal in your salon or clinic, this episode is an absolute must-listen.Together, Katie and Amy open up about:- The real reason salon owners consider shutting up shop- Creating a healthy and empowering team culture (and how it starts at the top)- The balance between hiring, firing, and trusting your gut- Legal and emotional boundaries when staff leave and start competing- The shocking and sometimes traumatic experiences they’ve faced, including theft, voodoo dolls, and false rumours- Why open communication with your team is essential for success- How to protect your business from client poaching and data breaches- Building long-lasting loyalty with clients and staffPlus, Katie gets deeply personal, sharing a moment in her business journey that nearly broke her, and how she made it through.This episode is your behind-the-scenes look at the reality of running a salon, spa, or aesthetic clinic. Expect truth bombs, laughter, hard lessons, and practical wisdom that every business owner needs to hear.

In this emotional and powerful episode, I’m joined by not one, but two incredible women, my mum, Karen (aka the original KG), and Amy, founder of Mooeys Group, who interviews us both.

We dive into the untold story of how my mum built Stepping Stones, a CIC-turned-charity that supported hundreds of vulnerable women through childcare, trauma support, and her iconic “Coffee, Cake & Chat” groups. You’ll hear how she started with just a vision, no experience, and a whole lot of purpose.

We explore the incredible parallels between my mum’s community work and the coaching, retreats, and masterminds I run today, without either of us realising how aligned our journeys were.

If you’re a woman in business, a coach, a mum, or someone who’s passionate about purpose, this one will hit you hard, in the best way.

You’ll hear:

• • How Karen built a life-changing women’s service from scratch

• • The story behind “Coffee, Cake & Chat” and its ripple effect

  • Why small acts of kindness, like a friendship bag, can change a life

  • The raw truth about building something with no roadmap

  • How Amy connected all the dots between our stories

  • And… yes, we cry. A lot.

  If you’ve ever questioned your path or felt alone in your journey, this episode will remind you that you’re more powerful than you think.

  💫 Want to meet Karen in real life? Join us on a retreat:
  👉 https://kgbusinessmentor.com/retreat-2025/

  📲 Subscribe, rate, and review. And tag us if you cried too!

  
  

  Want to see how you can work with me? Click here https://kgbusinessmentor.com

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Whether you're a salon owner, a lash or brow tech, or you're thinking of adding permanent makeup to your treatment list, this conversation is going to light a fire under you.What We Cover:How Polly went from a bullied schoolgirl to confident business owner and trainerThe moment she discovered permanent makeup (spoiler: it was during a facial!)The power of calculated risks – including training, launching a clinic, and growing a teamWhy PMU is one of the most profitable services salons can offerHow to make your team more profitable with high-ticket servicesProtecting your investment when upskilling staffHow to build confidence as a leader (even if you’re a self-confessed softie)The real truth about being a mum in business, postnatal depression, and juggling both rolesWhy mastermind support is essential when you're growing and evolvingAnd SO much more real talk about mindset, motherhood, team dynamics and beauty business growthQUOTE TO REMEMBER:"The risk was scary, but it paid off tenfold. Permanent makeup changed my life, and it can change yours too." Polly VincentWATCH OUT FOR:→ The exact strategy Polly uses to help her students recoup their training investment in just weeks→ A behind-the-scenes look at how she trains her team and turns them into powerhouse PMU artists→ Why I (Katie) am seriously considering enrolling one of my team into Polly’s training!LISTEN NOW IF YOU:- Are thinking about adding high-ticket services like PMU- Want to know how to lead a successful team with heart AND high standards- Need support as a mum in business- Love real talk, actionable advice, and a good dose of inspirationIf you LOVED this episode, please screenshot, share, tag us, and leave a review. Let’s spread the word and support more women in business!Follow Polly here