In this punchy episode of The Laundry Room, Nick and Mike break down the overlooked fundamentals of social media etiquette. From ghost town business accounts to tone-deaf engagement, they explore why brands still struggle to play the game—and what to do instead.

You'll hear stories about missed opportunities (Graco, anyone?), what social platforms are really for, and how strategy—not just content—determines success. Whether you're running ads, managing engagement, or just trying not to look out of touch, this episode gives you the framework to stop wasting time online and start being intentional.

👉 Subscribe at https://bit.ly/3Jc8zUg

🌐 Visit us at https://ssdm.co/

💬 Got a burning question or topic suggestion? Drop us a comment below or connect with us through our website.

© 2025 SSDM. All rights reserved. The views expressed in this podcast are the hosts' own and do not constitute professional advice. For more information on our privacy practices, please visit our website.

In this episode, Mike and Nick peel back the layers on one of the hardest pills to swallow in agency life: sometimes, the client doesn’t leave because of performance—they leave because you stopped paying attention.

Through stories of hiring missteps, misaligned expectations, and silent quitting on both sides of the table, the guys explore how “good enough” thinking leads to real business loss. They dig into the dangers of complacency, the ego traps that keep bad fits alive too long, and why recurring revenue can be both a blessing and a blinder.

This isn’t just about client retention—it’s about accountability, clarity, and the ongoing work of staying aligned with clients who evolve faster than your scopes do.

Because losing a client is one thing.Losing the plot is what happens when you forget to ask the right questions.

👉 Subscribe at https://bit.ly/3Jc8zUg

🌐 Visit us at https://ssdm.co/

💬 Got a burning question or topic suggestion? Drop us a comment below or connect with us through our website.

© 2025 SSDM. All rights reserved. The views expressed in this podcast are the hosts' own and do not constitute professional advice. For more information on our privacy practices, please visit our website.

In this episode, Nick and Mike dive headfirst into one of the hardest truths in agency life—and business at large: growth requires risk, and too many teams (and clients) get stuck in the safety of “good enough.” From long-standing client relationships that have plateaued to misaligned expectations that silently erode trust, the guys share firsthand stories and scars that reveal why clarity, commitment, and honest check-ins are non-negotiable for sustainable growth.

They explore the difference between clients who are interested in growth and those truly committed to it, and why the fear of losing something “safe” might be the very thing that’s holding you back. Plus, how ego, complacency, and unspoken assumptions quietly kill opportunity—and what you can do to stay ahead of the blindside.

👉 Subscribe at https://bit.ly/3Jc8zUg

🌐 Visit us at https://ssdm.co/

💬 Got a burning question or topic suggestion? Drop us a comment below or connect with us through our website.

© 2025 SSDM. All rights reserved. The views expressed in this podcast are the hosts' own and do not constitute professional advice. For more information on our privacy practices, please visit our website.