In episode 73 of The Human Factor Podcast, we explore one of the most important yet often overlooked drivers of workplace success: human connection.

As remote and hybrid working continue to reshape how we collaborate, many organisations are facing a growing challenge - how do we create genuine connection in environments where people can easily feel disconnected, isolated, or overlooked?

Joining us is John Cooper, Chief Connection Officer at Thomas. Together, we discuss why connection is far more than a “nice to have” in today’s workplace, and how it directly impacts engagement, wellbeing, collaboration, and organisational performance.

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Keywords: human, connection, engagement, wellbeing, collaboration, workplace, burnout, management

In episode 72 of The Human Factor Podcast, we explore how organisations can move beyond the limits of traditional enterprise systems and tackle the processes that still feel slow, fragmented, or broken.

Joining us is Ben Peters, Co-Founder and CEO of Cogna. Together, we discuss how AI is enabling a fundamentally different approach - one where organisations can rapidly understand how work actually happens, generate working prototypes in real time, and iterate towards better solutions at speed.

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Keywords: AI, Enterprise, systems, organisations, solutions, processes, digital transformation, future, work

In episode 71 of The Human Factor Podcast, we explore what it really takes to execute organisational change in the real world - beyond the frameworks, models, and tidy diagrams that often dominate the conversation.

Joining us is Nick Francis, who has been at the centre of Decathlon’s transformation journey. Together, we discuss the realities of leading change inside a large organisation - building the case for change, securing senior sponsorship, aligning stakeholders, and maintaining momentum when the path forward is anything but straightforward.