Episodes

  • The Human Factor Podcast Episode 64: Breaking the Silence: Menopause in the Modern Workplace with Deborah Garlick

    The Human Factor Podcast Episode 64: Breaking the Silence: Menopause in the Modern Workplace with Deborah Garlick
    Oct 15 2025
    We’re joined by Deborah Garlick, founder of Henpicked: Menopause in the Workplace, for an honest and empowering conversation about why it’s time to move from awkwardness and avoidance to empathy, education, and real action. Whether you're a leader, manager, colleague, or someone going through menopause yourself, this episode is for you. Tune in as we explore how understanding and collaboration can make workplaces better for everyone.
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    1 hr and 5 mins
  • The Human Factor Podcast Episode 63: The Power of Mentoring with Ryan Preece

    The Human Factor Podcast Episode 63: The Power of Mentoring with Ryan Preece
    Sep 18 2025
    We’re joined by Ryan Preece from The King’s Trust for an open conversation about the role mentoring plays in supporting young people to build the confidence and skills to live, learn, and earn. What does it really mean to be a mentor—and how can the wisdom of experience help someone navigate the often bumpy road of personal and professional development?
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    1 hr
  • The Human Factor Podcast Episode 62: Making Payroll Easier with Anita Lettink

    The Human Factor Podcast Episode 62: Making Payroll Easier with Anita Lettink
    Sep 1 2025
    We’re joined by the brilliant Anita Lettink, a global thought leader challenging the way we think about paying people. While technology has made payroll more efficient through automation, reporting, and self-service tools, the fundamental process hasn’t really changed. But what if it could?
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    1 hr and 15 mins
  • The Human Factor Podcast Episode 61: Building Confidence and Telling Your Own Story with Emily Jaenson

    The Human Factor Podcast Episode 61: Building Confidence and Telling Your Own Story with Emily Jaenson
    Aug 18 2025
    We’re joined by a truly inspiring Emily Jaenson whose journey proves that confidence isn’t just a trait—it’s a practice. Once too shy to order a pizza, she went on to become one of the few female General Managers in Minor League Baseball, delivered one of the most-watched TEDx talks of 2022, and is now a leading global speaker and coach on confidence. Together, we explore how self-belief can either free you or hold you back, how it impacts not just our careers but our relationships, and how we can cultivate confidence in ourselves and others in a way that lifts everyone around us. If you’ve ever wondered whether confidence is a gift or a skill—or how to harness it without tipping into ego—this episode is for you.
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    1 hr
  • The Human Factor Podcast Episode 60: Customer Value: Life On The Front Line with Donna Whittaker

    The Human Factor Podcast Episode 60: Customer Value: Life On The Front Line with Donna Whittaker
    Jul 18 2025
    We’re joined by Donna Whittaker for a behind-the-scenes look at EG On the Move, where human capability isn’t just a concept—it’s a strategic driver. Together, we unpack what it takes to support and empower front-line teams, and why the employee proposition behind them is more important than ever. If you're thinking about how to create standout customer experiences from the inside out, this episode is for you.
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    1 hr and 2 mins
  • The Human Factor Podcast Episode 59: AI and Human: A Co-existence with Brenda Bown

    The Human Factor Podcast Episode 59: AI and Human: A Co-existence with Brenda Bown
    Jul 1 2025
    In this episode of The Human Factor, we step back from the hype and ask a simple but essential question: What is AI, really? We're joined by Brenda Bown to unpack the evolving role of AI in our lives—from innovation and transformation to the fear and uncertainty some still feel. What does AI really mean for humans? How can we design a future where we co-exist and thrive together?
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    1 hr and 1 min
  • The Human Factor Podcast Episode 58: Scaling New Heights (Part 2) with Mike Phelan

    The Human Factor Podcast Episode 58: Scaling New Heights (Part 2) with Mike Phelan
    Jun 18 2025
    In this episode of The Human Factor, we’re joined by Mike Phelan, who draws on his experience at Manchester United to explore how performance is evolving in today’s world. Building on the excellent discussion with Dave Horrocks in Part 1, we take a broader look at the forces shaping performance—across industries and generations. A powerful conversation that challenges how we think about high performance—and what it takes to sustain it.
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    1 hr and 13 mins
  • The Human Factor Podcast Episode 57: Scaling New Heights (Part 1) with Dave Horrocks

    The Human Factor Podcast Episode 57: Scaling New Heights (Part 1) with Dave Horrocks
    Jun 2 2025
    In Part 1, we’re joined by Dave Horrocks from Peak 4, who shares his extensive experience from the world of elite sport. Together, we unpack the intangible nature of performance and how it’s influenced by everything from mindset and culture to technology, data, and generational change.
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    1 hr and 11 mins