Join Steve Turk on The Hospitality Mentor Podcast, where he delves into the career journey of Darragh McGillicuddy, founder of McGillicuddy Hospitality. Discover insights from Darragh's leadership roles in renowned organizations like Ritz-Carlton and Royal Caribbean, as well as his transition into the entrepreneurial world. Learn about the evolution of the hospitality industry, the importance of leadership development, and how Darragh's company is setting new standards in hospitality training. This episode is packed with valuable lessons for anyone passionate about hospitality management and leadership.

00:44 Sponsor Spotlight: Lodgify - The Ultimate Hospitality Management Tool

01:38 Guest Introduction: Dara McGill Cuddy of McGill Cuddy Hospitality

02:36 Dara's Early Days in Hospitality

04:16 Family Legacy: The Story of Bally Garry House

07:21 Hospitality Education: Shannon College of Hotel Management

09:28 Career Journey: From Ireland to Ritz Carlton

14:20 Ritz Carlton Experience: Culture and Empowerment

19:15 Transition to Cruise Industry: Joining Royal Caribbean

23:42 The Evolution of Cruise Ship Deployment

24:16 Royal Caribbean's Innovative Approach

25:14 Transitioning to Food and Beverage Management

26:23 Specialty Dining and Concept Development

29:36 Leadership and Succession Planning

33:12 Starting an Entrepreneurial Journey

35:21 Building a Global Hospitality Training Business

40:47 Future Plans and Industry Insights

43:14 Advice for Aspiring Hospitality Professionals

In this episode of the Hospitality Mentor Podcast, Steve Turk welcomes Mark Reichle, CEO of Select Registry. They discuss the distinct qualities of Select Registry, including its focus on independently-owned inns, bed and breakfasts, and boutique hotels, all adhering to a high standard of quality assurance. Mark shares his journey from working for Ford Motor Company to running a successful bed and breakfast with his wife, and eventually becoming the CEO of Select Registry. The conversation covers the evolution and promotion of 'craft lodging,' the importance of unique guest experiences, and how Select Registry supports its members. Mark also touches on exciting future plans involving AI to improve customer journeys. Tune in for insights into the specialty lodging industry and tips for those looking to venture into this field.

00:00 Introduction and Guest Welcome

00:43 What is Select Registry?

03:42 Mark's Journey to Hospitality

07:15 Starting the Bed and Breakfast

13:39 Challenges and Successes

20:20 Working with Select Registry

24:40 Future of Select Registry

32:36 Conclusion and Final Thoughts

In this episode of The Hospitality Mentor Podcast, host Steve Turk chats with Anand and Nina, owners of the Barn B&B in Walla Walla, Washington. They share their inspiring journey from their extensive careers in the hospitality industry to fulfilling their dream of creating a unique luxury B&B. The discussion covers their initial planning, challenges faced during construction, the impact of COVID-19, and the meticulous guest experience they provide. Listeners also hear about their loyalty program, personal touches, and advice for couples working together in business. Tune in for a heartwarming and informative episode that delves into the dedication and passion behind a distinguished hospitality venture.

00:00 Introduction to The Hospitality Mentor Podcast

00:42 Meet Anand and Nina of Barn B&B Walla Walla

01:17 The Journey to Walla Walla

02:21 Creating a Unique Bed and Breakfast Experience

03:20 Nina's Background in Hospitality

04:18 Anand's Extensive Career in Hospitality

10:00 Planning and Building the Dream B&B

15:37 Opening Day and Early Challenges

18:17 Navigating COVID-19 Challenges

19:18 Guest Experience and Unique Features

20:19 Warm Welcomes and Check-In Rituals

23:42 Loyalty Programs and Special Offers

28:32 Future Plans and Industry Trends

30:31 Advice for Aspiring Hoteliers

33:56 Marriage and Partnership Insights

34:46 Conclusion and Final Thoughts