Episodes

  • Unlocking Authentic Sales with Chelsea Olsen

    Unlocking Authentic Sales with Chelsea Olsen
    Dec 23 2025
    In this engaging episode of the Exceptional Sales Leader Podcast, I am joined by Chelsea Olsen, a versatile sales consultant and founder of CLOHZ. The discussion explores a broad spectrum of sales topics from Chelsea's origin story in sales to her multidisciplinary professional journey. We explore the concept of sales authenticity and the ever-important transition from traditional sales tactics to modern methodologies centered on buyer-centric approaches and the psychology of consumer behaviour. Chelsea sheds light on the challenges faced by salespeople today, including the pressure to meet targets in a world overloaded with information and competition. The episode delves into effective strategies for cutting through the noise, building genuine relationships, and developing resilience in the face of rejection. Drawing from personal experiences, Chelsea discusses the importance of maintaining an ego-free mindset and the role of self-awareness in sales success. This episode is packed with valuable insights for sales leaders aiming to adapt to the evolving sales landscape while fostering a supportive environment for their teams. To connect with Chelsea and to learn more about what she does, please go to: LinkedIn - https://www.linkedin.com/in/chelsea-olsen-sales-growth/ Website - https://clohz.com/
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    59 mins
  • Turning Challenges into Triumphs with Gary Daly

    Turning Challenges into Triumphs with Gary Daly
    Dec 22 2025
    In this episode of the Exceptional Sales Leader Podcast, I welcome sales expert Gary Daly, dialing in from the bustling city of Dubai. With Irish roots and global sales acumen, Gary shares transformative experiences that have shaped his career, including his intriguing journey across different countries and overcoming professional hurdles. The conversation delves into Gary’s multifaceted career, from his shaky start in a small startup in Sydney to making his mark in a Fortune 500 company. Gary emphasises the importance of early personal development, inspired by a life-changing seminar with Tony Robbins, which taught him to take ownership of his future. The episode also explores the power of relentless self-investment. Gary advocates for continuous learning, sharing insights from his journey with public speaking mastery and breath-work practice. His ethos of 'paying to play' underscores the need to invest in one's growth actively. Additionally, Gary reveals his upcoming endeavours in the field of coaching, aiming to blend his sales expertise with his newfound coaching skills. Tying his narrative together is a focus on being of service, fostering curiosity, and nurturing gratitude, all while keeping a firm grip on humility and authenticity, key tenets that he suggests can elevate any sales career. To connect with Gary and to learn more about what he does, including grabbing a copy of his book "Built By Lessons - Turn Your Challenges into Triumphs", go to: LinkedIn - https://www.linkedin.com/in/garydalysales/ Book - https://www.amazon.com/dp/B0DW8LHGDB
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    52 mins
  • The Quantum Power of Belief with Geoffrey Reid

    The Quantum Power of Belief with Geoffrey Reid
    Dec 19 2025
    In this engaging episode of the Exceptional Sales Leader Podcast, I am joined by Geoffrey Reid, an esteemed sales executive and thought leader in the world of revenue generation. With a career spanning nearly a quarter of a century at Marcus Evans, Geoffrey shares his journey from an entry-level sales position to becoming the CEO of a major international firm. This enlightening discussion explores Geoffrey's innovative approaches to sales leadership, his focus on attitude over aptitude in hiring, and the importance of maintaining humility and a service-oriented mindset in driving organisational success. The episode delves deeply into Geoffrey's leadership philosophies, particularly his emphasis on fostering a supportive and empowering environment for his team, which resulted in a remarkable advancement in sales and team cohesion. Geoffrey expounds on the significance of embracing individual learning styles in sales training and the power of resistant selling strategies over traditional persuasive techniques. Notably, Geoffrey’s insights align with his influential book, "The Revenue Catalyst," which offers a comprehensive guide for mastering sales in today’s dynamic market. This conversation is a treasure trove of knowledge for sales leaders looking to enhance their team’s potential and drive sustainable success. To connect with Geoffrey, to learn more about what he does, including grabbing a copy of his book 'The Revenue Catalyst', go to: LinkedIn https://www.linkedin.com/in/geoffreymreid/ Website - https://geoffreymreid.com/ TedX Speech - https://www.youtube.com/watch?v=dPJPydf3kEI
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    51 mins
  • Mastering Email Outreach with Adam Rosen

    Mastering Email Outreach with Adam Rosen
    Dec 18 2025
    In this episode of the Exceptional Sales Leader Podcast, I welcome Adam Rosen, Co-Founder & CEO at Email Outreach Company, and a pioneering figure in the domain of email marketing strategy. Adam shares how he turned college lessons into a successful business by honing email outreach to secure clientele like Bank of America and Disney. This episode delves deep into the power of cold emails and strategic persistence, topped with Adam's insights into how historic tools like email continue to drive results by crafting personalised, well-timed messages in an AI-driven landscape. Venturing further into the nuances of email marketing, Adam explores compelling strategies that differentiate good outreach from mere spam. The conversation traverses various topics including innovative methods to elude spam filters, the significance of deep personalisation, and the incremental upticks in response rates achievable through keen attention to market psychology. As Adam puts it, understanding one’s audience and crafting a trial of intention not just in businesses, but in life, wins the race. He imparts valuable tips on crafting short, effective emails with impactful subject lines, ensuring ethical selling remains at the core of all marketing endeavours. To connect with Adam and to learn more about what he does, go to: LinkedIn - https://www.linkedin.com/in/adamirosen/ Website - https://eocworks.com/ Instagram - https://www.instagram.com/adamirosen/
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    48 mins
  • Unlocking Real Time Customer Insights with Rajiv Lamba

    Unlocking Real Time Customer Insights with Rajiv Lamba
    Dec 16 2025
    In this episode of the Exceptional Sales Leader Podcast, I am joined by Rajiv Lamba, a trailblazer in the field of consumer research. The discussion dives into Rajiv's innovative journey from a consulting firm employee to founding SurveySensum, a company breaking new ground in market research. The episode explores how SurveySensum utilises technology to provide real-time customer insights at a fraction of the cost usually incurred when employing large consulting firms. This conversation sheds light on the challenges and learnings Rajiv faced in positioning SurveySensum as a credible alternative for obtaining valuable customer feedback. The episode provides an in-depth look at how SurveySensum is revolutionising consumer research through AI-driven insights. We discuss the transformation of traditional customer research methods, emphasising the adoption of platforms that enable businesses to pivot quickly based on customer feedback. Rajiv shares his expertise on enhancing customer satisfaction and reducing churn through actionable insights, positioning SurveySensum as a competitive player in the AI and consumer insights space. Whether you're an SME or a large corporation, understanding and acting on customer feedback is made simpler with SurveySensum. To connect with Rajiv, and to learn more about what he does, including taking advantage of a free trial of SurveySensum, go to: LinkedIn - https://www.linkedin.com/in/rajiv-lamba/ Website - https://www.surveysensum.com/
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    49 mins
  • The Sales Catalyst – Katie Nelson

    The Sales Catalyst – Katie Nelson
    Dec 13 2025
    In this insightful episode of the Exceptional Sales Leader podcast, I welcome Katie Nelson, the CEO of Sales Uprising, known as the Sales Catalyst, to delve into the nuances of sales, sales leadership, and the essential relationship between sales and marketing. Katie shares her journey from starting in a call centre at 15 to leading a company that's reshaping sales processes for small businesses. Together, we unravel the fabric of what truly makes sales work: building genuine relationships and understanding client needs. We explore the intricate challenge of aligning marketing efforts with sales endeavours and discuss strategies for creating consistent messaging across teams, emphasise the importance of understanding the sales lifecycle, and highlight how customer appreciation events can strengthen long-term relationships. Katie passionately advises on focusing on human interaction and viewing sales as a tool for meaningful connections rather than a transactional activity. Enhancing company growth through clear customer profiles and niche targeting, while balancing the pressure of immediate results with strategic long-term goals, forms a core theme of the conversation. To connect with Katie and to learn more about what she does, go to: LinkedIn - https://www.linkedin.com/in/thesalescatalyst/ Website - https://salesuprising.com/ YouTube - https://www.youtube.com/@SalesUpRising Instagram - http://www.instagram.com/salesuprising
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    54 mins
  • From Stage-Fright to The Spotlight with Aleksandra Plazinic

    From Stage-Fright to The Spotlight with Aleksandra Plazinic
    Dec 10 2025
    In this episode of the Exceptional Sales Leader Podcast, I welcome Dr. Aleksandra Plazinic, an expert in strategic management and communication, to explore the often overlooked challenges women face in professional settings, particularly concerning public speaking and confidence building. This episode dives deep into practical strategies for overcoming the fear of public speaking and developing the confidence to communicate effectively. The discussion revolves around identifying the roots of imposter syndrome among women, with Aleksandra sharing insights from her experience that highlight the societal pressures and self-imposed expectations women commonly face, as well as emphasising practical, actionable advice to manage stage fright and assert presence in professional environments. Listeners gain a wealth of knowledge on how to transform anxiety into excitement and embrace authenticity in communication. To connect with Aleksandra and to learn more about what she does, including downloading a free guide "3 Steps to Prepare For Your Public Speaking", go to: LinkedIn - https://www.linkedin.com/in/aleksandra-plazinic-phd/ Website - https://aplazinic.com/ Free Guide - https://mailchi.mp/bd941fc15c82/welcome-freebie
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    56 mins
  • Empowering Sales Leaders with John Golden

    Empowering Sales Leaders with John Golden
    Dec 7 2025
    In this episode of the Exceptional Sales Leader Podcast, I welcome John Golden, a seasoned sales leader and renowned speaker in the sales industry. With a rich history in sales leadership and strategy, John shares compelling insights into the evolving role of sales leaders and the paradigms that shape effective sales teams. The episode delves into John's career trajectory that began in Dublin and led him to Silicon Valley during the dot-com boom, painting a vivid picture of his strategic ascent in the sales domain. Throughout the conversation, we explore various facets critical to sales leadership success such as the indispensability of coaching, the importance of a robust CRM system, and the creation of self-reliant sales teams. John emphasises the necessity for sales leaders to invest in personal coaching and mentorship, advocating for a shift from command-and-control management to an empowering, supportive approach. The episode also covers the concept of "salespreneurs," highlighting the entrepreneurial spirit that high-performing salespeople often embody, ensuring a dynamic, self-sufficient sales atmosphere. To connect with John, and to learn more about what he does, including checking out his podcast, Sales Pop, go to: LinkedIn - https://www.linkedin.com/in/johngolden/ Website - https://www.pipelinersales.com/ Podcast - https://podcasts.apple.com/au/podcast/sales-pop-podcasts-insights-from-top-experts-in-sales/id1455305326
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    48 mins