Tim Flagg speaks with Jonathan Lakin, CEO and Founder of IntentHQ, about unlocking the power of AI through deep understanding of human behaviour.

Jonathan shares his fascinating journey from studying typography to pioneering AI-driven behavioural insights that help organisations create hyper-personalised customer experiences. They explore how Intent HQ uses proprietary AI models, focusing not just on language but on actual user behaviour, to drive relevance, reduce spam, and increase customer engagement.

Key topics include:

* The evolution of AI from machine learning to agentic systems.
* Intent HQ’s suite of behavioural AIs and on-device data processing.
* The importance of empathy and privacy in predictive modelling.
* How enterprises can move from siloed use cases to horizontal transformation.
* The global AI adoption race and why emerging markets may leapfrog the West.
* Practical advice for enterprises tackling AI transformation.
* From AI strategy to real-world activation, Jonathan offers unique insights into the future of AI, personalisation, and digital transformation.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

In this episode, Tim welcomes Michael Smith, CEO of Sagittal AI, for a wide-ranging discussion on how agentic AI is reshaping business and society. Drawing parallels with the industrial revolution, Michael unpacks the scale and speed of today’s AI transformation and the urgent need for proactive, ethical frameworks to guide it.

They explore the dual forces at play: the commercial opportunities created by AI and the risk of exacerbating inequality if left unchecked. Michael shares how Sagittal is working at the intersection of enterprise enablement and societal responsibility, helping organisations navigate this evolving landscape with purpose and accountability.

This episode offers thoughtful insight into how businesses, governments, and industry leaders can shape an AI-driven future that’s both transformative and inclusive—if we act with intention.

#AgenticAI #ResponsibleAI #TechAndSociety #DigitalEthics #AItransformation #SagittalAI #AIleadership #UKAI #FutureOfWork #EquitableTech

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

In this episode, Tim welcomes Marcus Cronan and Mattias Herzig, co-founders of AI Tappers, to explore how automation and AI-driven research are reshaping how teams work without losing the human touch. Combining deep technical know-how with a coaching mindset, Marcus and Mattias share how they help organisations reclaim time, improve decision-making, and unlock higher-value contributions from their people.

They explain how AI Tappers builds systems that turn 40-hour research tasks into 10-minute workflows—allowing employees to focus on strategy, creativity, and engagement. With examples from their work with analysts and client-facing teams, the conversation highlights the real ROI of AI: not just efficiency, but empowerment.

From Formula One-style feedback loops to their human-first approach to transformation, Marcus and Mattias bring practical insight into what it takes to build lasting AI capability across an organisation.

#AIatWork #Automation #HumanCentredAI #AIenablement #FutureOfWork #DigitalTransformation #WorkplaceProductivity #Coaching #AIresearch #AITappers #UKAI

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co