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🎧 Spotify Episode Description

Episode 82: Giving Thanks — Bill’s Back!

This Thanksgiving episode is all about gratitude. Bill returns to the podcast, and we share what we’re thankful for — from the people who make our work meaningful to the everyday wins that keep us going in the P&C claims world.

Whether you're driving to a loss site, reviewing files, or heading home for the holiday, take a moment with us to reflect on the good stuff.

💛 What are you grateful for this year?
Share your thoughts with us on LinkedIn or Spotify’s Q&A — we’d love to hear from you.

Follow, rate, and tap the bell so you never miss an episode.

#TheArtOfAdjusting #ClaimsAdjuster #InsurancePodcast #Thanksgiving #InsuranceProfessionals #DailyClaims #AutenClaims

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.

To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.

Promotions:

• Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
• The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.

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When the wind picks up, claims become a pressure cooker. 🌪️

In this episode, Chantal and Heather tackle five real-world conflicts adjusters face during catastrophes — from underinsurance and staffing shortages to pressure, compassion fatigue, and post-storm chaos. They unpack what happens when good intentions collide with policy language, time limits, and too many claims on the desk.

💬 You’ll hear stories from the field, insider strategies for ethical decision-making under pressure, and a few laughs (because sometimes that’s all you can do during CAT season).

Check out https://project55.org/ for empowering yourself with better mental health.

🎧 Listen on Spotify
📺 Watch on YouTube
👍 Like, 💬 comment, and 🔔 subscribe — it helps more adjusters find the show and keeps the conversation going after the storm.

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.

To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.

Promotions:

• Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
• The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.

Send us a text

This one’s for the adjusters who keep learning even when nobody’s paying for training anymore.

Heather and Chantal talk about what real professional development looks like today — from learning policy language on your own to staying sharp as tech, AI, and consumer expectations change faster than your claim count. They dig into why mold and low-impact claims are making a comeback, how leadership can actually support adjusters, and why communication skills matter just as much as technical ones.

It’s a fun, honest conversation about taking ownership of your career, sharing what you know, and finding the balance between empathy and efficiency in claims.

💬 Join the conversation:
What’s something you’ve learned on your own that made you a better adjuster? Drop it in the comments — your insight might help someone else.

👍 Like this episode
💬 Comment to tell us what topic you want next
🔔 Subscribe to help us climb the algorithm and reach more adjusters who could use a little encouragement (and a few laughs)

#InsurancePodcast #ClaimsAdjuster #ProfessionalDevelopment #InsuranceEducation #Leadership #TheArtOfAdjusting #HeatherBlevins #ChantalRoberts #CPCU #AdjusterLife #InsuranceRebel

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.

To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.

Promotions:

• Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
• The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.