• How to Build Client Trust in a High-Volume Law Practice | Brian Mittman
    Dec 24 2025

    The truth is… law school never taught lawyers how to build real client relationships in high-volume practices.

    In this episode of That One Lawyer™ Podcast, attorney and law firm leader Brian Mittman joins Neal Goldstein for an honest conversation about what it actually takes to build trust, loyalty, and long-term success as a lawyer.

    Brian is the managing partner of Markoff and Mittman, widely known as The Disability Guys, and has spent decades representing injured workers and disabled individuals across New York. But what sets Brian apart is not just the volume of cases he handles. It is how intentionally he builds human connection inside a system that often prioritizes speed over people.

    Watch the full episode HERE

    In this episode, Brian and Neal discuss:

    • How to build client trust in workers' compensation and disability cases

    • Why high-volume law practices do not have to feel transactional

    • Relationship-first strategies for lawyers and law firm owners

    • How to create referral relationships that actually last

    • Why listening matters more than talking in client communication

    • The role of leadership, values, and culture in law firm growth

    This conversation is essential for:

    • Workers' compensation lawyers

    • Disability lawyers

    • Personal injury attorneys

    • Solo practitioners and small firm owners

    • Lawyers who want sustainable growth without burnout

    If you are trying to grow your law practice while staying authentic, this episode will change how you think about clients, referrals, and leadership.

    New episodes of That One Lawyer™ Podcast drop weekly and focus on relationship-driven success in the legal profession.

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    46 mins
  • Why Being "Too Nice" Made Lani Medina a Better Corporate Lawyer
    Dec 17 2025

    Law school teaches you how to analyze cases.
    It rarely teaches you how to build trust, lead with empathy, or stay authentic in a profession that often rewards toughness over humanity.

    In this episode of That One Lawyer™ Podcast, host Neal Goldstein sits down with corporate attorney Lani Medina to talk about what it really means to succeed in law without losing yourself along the way.

    Lani's path into the legal profession was anything but traditional. Raised in the Bronx, she served in the U.S. Air Force, worked in higher education, and attended Fordham Law School as a non-traditional evening student before building a career in corporate law. Along the way, she was often told she was "too nice" for the profession.

    Rather than changing who she was, Lani leaned into it.

    In this conversation, Neal and Lani discuss:

    • Why being "too nice" can actually make you a better lawyer

    • What law school does not teach about client relationships

    • How empathy and professionalism coexist in corporate law

    • The impact of military service on leadership and perspective

    • Representation, identity, and navigating imposter syndrome

    • Why authenticity builds stronger client trust than toughness

    • Mental health, mindfulness, and sustainability in legal careers

    • How AI is changing law and why human connection still matters

    This episode is especially relevant for:

    • Corporate lawyers and transactional attorneys

    • Young lawyers and first-generation attorneys

    • Lawyers who feel pressure to fit a mold that doesn't reflect who they are

    • Professionals building relationship-driven practices

    Whether you are early in your career or decades in, this episode is a reminder that the most effective lawyers are often the most genuine ones.

    New episodes of That One Lawyer™ Podcast drop weekly.

    Learn more at TruthInSuccess.com

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    43 mins
  • The Authentic Lawyer | Why Being Real Wins Clients with Chris Earley
    Dec 3 2025

    In this episode, Neal Goldstein sits down with trial lawyer and author Chris Earley for an honest conversation about what it means to be real in the legal profession. Chris talks openly about authenticity, vulnerability, and why lawyers do better when they stop performing and start connecting.

    Chris shares how he built a practice rooted in clarity, communication, and trust. He talks about the parts of law school that do not prepare lawyers for the real world and the practical skills he had to learn on his own. Neal and Chris explore why clients respond to real conversations and how authenticity creates stronger relationships, better results, and more referrals.

    This episode is a reminder that being human is one of the most important skills a lawyer can have. Chris's perspective is grounded in experience, humility, and the belief that law is a people centered profession. If you are a young lawyer, first gen lawyer, or anyone who wants to grow in a meaningful way, this conversation will resonate.

    Watch full video episode HERE

    Quotes from Chris:
    "Clients do not need you to be perfect. They need you to be honest."
    "Authenticity builds trust faster than any script ever will."
    "When you show people who you are, they feel safer telling you who they are."

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    48 mins
  • What Lawyers Forget When Life Gets Heavy | That One Lawyer™ Unplugged
    Nov 26 2025

    This episode is different. No guest and no script. Just Neal speaking honestly about the last few weeks and the moments that forced him to slow down and look at his life with clarity.

    He talks about the people who shaped him when he was drifting, the social worker who helped redirect his path, the professors who believed in him, and the clients who gave him a career he never imagined. He reflects on losing family, finding strength through struggle, and the quiet lessons that build the kind of perspective lawyers rarely slow down to acknowledge.

    This is not a holiday message, although gratitude naturally shows up here. It is a conversation about resilience, grounding yourself when life hits hard, and remembering why you do this work in the first place. If you are a young lawyer or a lawyer feeling the weight of your career, this episode will remind you that you are not alone and that the relationships around you matter more than anything else.

    As Neal says, we are remembered for how we make people feel. Everything else falls away.

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    15 mins
  • Navigating Law as a Black Woman | Felicia Williams on Confidence, Purpose, and Real Advocacy
    Nov 19 2025

    "I didn't feel like I had a purpose. I didn't feel rooted. But once I asked myself, 'What do you actually want to do?' everything changed."
    Felicia Williams

    On this episode of That One Lawyer™ Podcast, Neal Goldstein sits down with Felicia Williams, attorney, advocate, and first-generation law graduate, for a raw and powerful conversation about identity, confidence, and finding your purpose as a lawyer.

    If you're a young lawyer, a first-gen law student, or someone who never saw yourself represented in this profession, this conversation is going to hit you right in the chest.

    Felicia opens up about the reality of being a Black woman in law — the pressure, the expectations, the isolation, and the quiet moments where confidence is tested. But she also shares how she found her footing, how she built her voice, and why she believes representation isn't a burden… it's an honor.

    Neal and Felicia dive into the topics that law school never taught you, including:

    What it really feels like entering the profession with no blueprint or family roadmap
    How Black women experience pressure to "get everything right" just to be seen as equal
    Why confidence is built through purpose, not perfection
    How to develop a personal identity as a lawyer instead of fitting someone else's mold
    Why representation matters more than ever — and how it shapes client trust
    How Felicia found her voice in a profession that wasn't built with her in mind
    Why younger lawyers struggle with belonging, and how to find community
    The mindset shift that helped her turn self-doubt into real clarity and confidence

    This is not another legal résumé conversation. It's a human conversation about what it takes to become a lawyer when you're the first in your family, when you didn't grow up around attorneys, and when you're navigating identity in a system that wasn't designed for you.

    Felicia reminds us that:

    • You don't need to know everything to succeed
    • You don't have to sound like everyone else
    • You can create impact simply by being who you are
    • And you can build a career that serves people who look like you, come from your community, and trust you because you understand them at a deeper level

    For young lawyers, diverse lawyers, or anyone trying to build confidence in this field, Felicia's story is the roadmap you wish you had on day one.

    Why this episode matters
    Most podcasts talk about law like it's all tactics and business. This one talks about being human. Felicia shows that you can build a successful career not by being the loudest voice, but by being the most grounded and authentic one.

    If you've ever felt like you didn't belong in law, this episode proves you do.

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    39 mins
  • How to Negotiate Creator Contracts & Licensing Deals | Lawyer Advice with Frank Poe
    Nov 12 2025

    Creators need real lawyers who understand brand deals, disclosures, usage rights, and likeness. In this episode of That One Lawyer™ Podcast, Neal Goldstein sits down with Frank Poe of POE LAW PLLC to break down the creator economy from a lawyer's perspective. We cover influencer contracts, FTC endorsement disclosures, usage rights and licensing, right of publicity, NIL deals, UGC and whitelisting, and how AI deepfakes change risk for lawyers and creators.

    If you advise creators, negotiate brand deals, or run a PI or small firm and want practical ways to protect clients, this conversation is your roadmap. Learn how to negotiate creator licensing, define paid usage, avoid hidden buyouts, comply with FTC disclosure rules on video, secure likeness permissions for AI and synthetic media, and structure NIL endorsements that pass compliance checks.

    Watch the full video HERE

    What you will learn
    • How to read and fix influencer agreements so creators keep IP and usage under control
    • The difference between usage rights, paid media, and whitelisting, and why clear licensing terms matter
    • FTC disclosure best practices for YouTube, Instagram, and TikTok, including on-screen and audio disclosures in video
    • Right of publicity fundamentals across states and how AI and deepfakes raise new consent issues
    • NIL realities after House v. NCAA and how social posts, appearances, and "valid business purpose" affect contracts
    • Practical red flags in creator contracts and how to push back without killing the deal

    Why this matters for PI and small firms
    Client acquisition now lives on social. Creators, athletes, and professionals monetize name, image, and content daily. Lawyers who understand creator licensing, disclosures, and likeness rights will win higher value clients and prevent disputes over ownership, consent, and distribution.

    About our guest
    Frank Poe is a lawyer for creators, athletes, and agencies. He negotiates influencer contracts, brand deals, and licensing, and helps clients navigate disputes, IP, and platform issues. Learn more at poelaw.co

    Chapters
    • Creator economy law basics for lawyers
    • Influencer contracts that protect creators and brands
    • Usage rights, buyouts, and whitelisting explained
    • FTC endorsement disclosures on video and in captions
    • Right of publicity and AI deepfakes
    • NIL deals for social media endorsements
    • UGC, indemnity, and avoiding hidden risks
    • Building a creator-savvy legal practice

    Subscribe to That One Lawyer™ Podcast for weekly episodes, mid-form highlights, and Shorts focused on creator law, law firm growth, client communication, and real practice building.

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    52 mins
  • What You Don't Know, You Don't Know | Harlan Schillinger on Accountability & the Real Growth Secrets
    Nov 5 2025

    "You can't fix what you won't measure." – Harlan Schillinger

    In this episode of That One Lawyer™ Podcast, host Neal Goldstein sits down with Harlan Schillinger, often called the Godfather of Legal Advertising. For nearly five decades, Harlan has shaped the evolution of legal marketing, pioneering attorney television ads, developing Lead Docket, and helping over 130 firms build brands based on trust, accountability, and compassion.

    But behind his success is a philosophy every lawyer should hear:
    Accountability isn't punishment — it's freedom.

    This episode dives into what law firms get wrong about growth, why throwing money at marketing won't fix weak intake systems, and how data and culture—not ad spend—determine long-term success.

    💡 IN THIS EPISODE:
    • The origin of "What you don't know, you don't know" and why it defines modern law firm success

    • How Harlan revolutionized legal advertising and introduced measurable marketing to the industry

    • The moment he realized most lawyers were losing clients before the first phone call ended

    • Why "buying your way out of a problem" never works — and what accountability really looks like

    • How intake staff shape your brand more than your billboards ever will

    • The single question every lawyer should ask daily: "What didn't we sign today?"

    🧭 WHY THIS EPISODE MATTERS

    Young lawyers often focus on branding, visibility, and growth — but as Harlan points out, you can't grow what you don't track.

    He challenges attorneys to look deeper:

    • Are you measuring what matters?

    • Are your systems serving your clients?

    • Are you building a culture that matches your message?

    This is more than a conversation about marketing — it's a blueprint for building an accountable, client-centered practice that lasts.

    🧩 TAKEAWAYS FOR LAWYERS:
    • Stop guessing. Measure everything.

    • Accountability protects your firm, your clients, and your future.

    • Your intake team defines your reputation long before you meet the client.

    • The goal isn't more leads — it's better experiences.

    • Ask what didn't work, not just what did.

    📣 ABOUT HARLAN SCHILLINGER

    Harlan Schillinger is a pioneer in attorney marketing and client acquisition. Known for co-developing Lead Docket and revolutionizing lawyer advertising, Harlan has spent decades shaping law firm strategy around one principle: you can't fix what you don't track.

    He continues to advise firms nationwide on intake systems, leadership accountability, and the power of authentic communication.

    Learn more at harlanschillinger.com

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    43 mins
  • The Go-Giver Mindset for Lawyers | Bob Burg on Building Trust and Lasting Success
    Oct 29 2025

    "Stop selling. Start serving."

    That's the message from Bob Burg, bestselling co-author of The Go-Giver, whose philosophy has transformed how professionals across industries — including lawyers — think about success.

    In this powerful conversation with Neal Goldstein on That One Lawyer™ Podcast, Bob shares how generosity, authenticity, and relationships drive true business growth — and why giving value is the most predictable path to receiving success.

    Too many lawyers struggle with the idea of "selling" legal services. They feel uncomfortable marketing themselves, worried it feels pushy or self-promotional. But Bob reframes the conversation: selling isn't manipulation — it's service.

    When you focus on what your clients need, what they value, and what makes them feel understood, you stop convincing and start connecting.

    💡 In this episode, Bob and Neal explore:
    • Why money is an echo of value, not the goal itself

    • How to "sell" your legal services by giving time, attention, and empathy

    • The difference between price and value — and why your worth is defined by how your clients feel, not what you charge

    • Why human connection will always outperform technology, AI, and automation

    • How the most successful lawyers are the ones who master people skills — listening, empathy, trust, and presence

    • Why The Go-Giver isn't just a business book — it's a life philosophy

    Bob reminds us that no client hires you because you want them to. They hire you because they believe they'll be better off with you by their side. Whether you're in personal injury, family law, or any client-centered practice, that mindset shift changes everything.

    As Bob puts it, "You're not giving to be taken advantage of — you're creating a benevolent context for your own success."

    🔑 Key Takeaways for Lawyers

    ✅ Building trust starts with listening — your first job is to understand their world.
    ✅ Selling is giving — time, empathy, and guidance that help people move closer to peace of mind.
    ✅ Focus on relationships, not transactions — connection outlasts contracts.
    ✅ Learn the people skills that law school never taught: communication, confidence, compassion.

    This episode will remind you that the foundation of every successful law practice isn't a marketing plan or automation tool — it's human connection.

    🎧 Watch or listen now

    👉 Full episode on YouTube: That One Lawyer™ Podcast – Bob Burg Episode
    🎙️ Audio version: Available on Spotify, Apple Podcasts, and all platforms.

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    28 mins