Tech Observer

By: Tech Observer
  • Summary

  • Tech Observer Podcasts bring diverse perspectives from government technology leaders, CIOs, CISOs, CTOs and policy makers on the use of technology for governance, operational efficiency and improving public service delivery.
    Tech Observer
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Episodes
  • The Digital India Podcast: Keith Odom, EVP, Consulting & Services, AHEAD | Mohd Ujaley | Episode 06
    Apr 27 2025

    India’s Tech Talent: Driving the Global Cloud and AI Transformation

    In this episode of The Digital India Podcast, host Mohd Ujaley, Editorial Director, Tech Observer Magazine, explores how India’s technology sector is shaping the future of global digital transformation. With the cloud services market projected to reach $1.5 trillion by 2030, India now supplies 45% of the world’s cloud technology workforce. This episode examines what this means for businesses worldwide and how companies are leveraging India’s expertise.

    We take a closer look at AHEAD, a US-based technology consulting firm that relies on over 500 professionals in India to deliver cloud strategies, AI solutions and managed services. Keith Odom, EVP at AHEAD, explains why India plays such a critical role in their global operations.

    Key discussion points include:

    • How India’s talent pool supports global cloud adoption

    • The challenges companies face in implementing AI

    • Balancing innovation with cost efficiency

    • Why security has become the top priority in technology

    • Industries leading digital transformation, including healthcare and finance

    The episode also covers AHEAD’s plans to expand its workforce in India, highlighting the country’s growing importance in the tech industry.

    Whether you work in technology, business or simply want to understand India’s role in digital innovation, this episode offers valuable insights.

    The Digital India Podcast provides analysis of India’s technology landscape and its global impact.

    Listen now to stay informed about the latest developments in tech.

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    15 mins
  • The Digital India Podcast | Kirti Patil, CTO, Kotak Life | Mohd Ujaley | Episode 05
    Apr 22 2025

    The Indian life insurance industry is on a meteoric rise, projected to hit $200 billion by 2027. But with 73% of policyholders now preferring digital-first interactions (EY Survey), legacy players must evolve—or risk extinction.

    In this episode of The Digital India Podcast, Mohd Ujaley (Editorial Director, Tech Observer Magazine) sits down with Kirti Patil, Joint President & CTO of Kotak Life Insurance, to unravel how the company’s "hollow the core" strategy has turbocharged digital adoption—shifting 80% of service requests to digital channels (up from just 25% pre-pandemic).

    🔹 Jungle Mapping in Tech: Kirti compares her *30+ years in tech leadership* to navigating an uncharted jungle—where every step is a risk, a revolution or a bear trap.
    🔹 AI’s Surprising Evolution: From email implementation in the '90s to today’s AI revolution—how conversational AI is reshaping insurance CX.
    🔹 Phased Modernisation Wins: Why Kotak’s incremental approach—not Big Bang overhauls—is key to stable, scalable transformation.
    🔹 Empathy in Automation: Can *AI-driven interactions* retain human warmth? How Kotak ensures *"human-in-the-loop"* design.
    🔹 Leadership in Setbacks: As a woman in tech, Kirti shares how she steers teams through failures while keeping morale high.

    Tune in for a masterclass in *digital resilience, strategic patience and tech-led empathy*—straight from one of India’s most seasoned insurance tech leaders.

    Follow The Digital India Podcast for more conversations on how technology is reshaping India’s future.

    #DigitalTransformation #InsuranceTech #WomenInTech #AI #KotakLife #TechLeadership

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    16 mins
  • The Digital India Podcast | Governor Uttarakhand Lt Gen Gurmit Singh | Mohd Ujaley | Episode 04
    Mar 25 2025

    Welcome to The Digital India Podcast, where we explore how technology, leadership and innovation are shaping the future of India.In this exciting fourth episode, we have the privilege of hosting a distinguished leader and dedicated public servant – Lt Gen Gurmit Singh, Governor of Uttarakhand. Join us as we discuss his exceptional journey, his views on technology-driven governance and his vision for a digitally empowered India. 🇮🇳From his illustrious military career to his current role in fostering progress, Lt Gen Gurmit Singh offers unique insights on how technology can bridge divides, empower communities and strengthen the nation. Whether you are passionate about tech, policy or India’s digital evolution, this episode is filled with inspiration and practical wisdom. 🔔 Don’t forget to like, share and subscribe to The Digital India Podcast for more insightful conversations with the leaders shaping our digital future.🎧 Listen now and join us on this journey.

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    43 mins

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