Episodes

  • Turning Data Into Opportunity - Symplicity Conversations Ep. 21
    May 27 2025

    In this episode of Symplicity Conversations, Catherine Ripley sits down with Roberta McCarter, the founder of Novus Data Journeys. Together, they take a look at the transformative power of data and the unexpected yet exciting leap into entrepreneurship. Discover how Roberta’s extensive experience with Fortune 100 companies led her to embrace the challenges and rewards of starting her own business. Explore the vital role of data in small and mid-sized businesses and learn how a well-crafted data strategy can propel your company forward.

    Whether you’re a budding entrepreneur or a seasoned business leader, this episode is packed with insights on innovation, resilience, and the importance of community. Don’t miss Roberta’s inspiring journey and her actionable advice on turning challenges into opportunities. Tune in for an engaging conversation that will empower you to make meaningful strides in your business. Subscribe now and join the conversation on how to simplify complexity and make an impact!

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    50 mins
  • Revolutionizing Customer Engagement with AI - Symplicity Conversations Ep. 20
    May 20 2025

    In this episode of Symplicity Conversations, host Catherine Ripley dives into the transformative world of AI and automation with Alex Levin, Co-Founder and CEO of RegalAI, and Mandi Jarman, Strategic Director at RegalAI.

    Discover how RegalAI is revolutionizing customer interactions by harnessing the power of voice AI to create meaningful connections. Explore the journey from skepticism to innovation as Alex and Mandi share insights on building autonomous AI agents that outperform traditional methods, enhancing customer engagement and operational efficiency. Learn about the future of AI in business, the shift towards voice interactions, and the exciting potential for companies willing to embrace this technology.

    Whether you're looking to streamline customer service or explore the next big wave in AI, this episode is a must-listen for forward-thinking leaders. Subscribe now and join the conversation on how to simplify complexity and make a lasting impact with AI.

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    43 mins
  • Networking in Unexpected Places - Symplicity Conversations Ep. 19
    May 13 2025

    In this episode of Symplicity Conversations, host Catherine Ripley sits down with Rene' Nutter of ABT Global. The two talk about how innovation, relationships, and community shape today's business landscape.

    Rene' shares her fascinating journey from culinary arts to government contracting, highlighting the pivotal role of networking and mentorship. They explore the intersection of technology and government, and how automation and AI are transforming industries.

    This episode offers valuable insights into creating opportunities from challenges, the importance of meaningful connections, and tips for women navigating the tech and government sectors.

    Don't miss this engaging conversation about turning life's twists into new beginnings. Subscribe now to dive deeper into the stories and ideas shaping our future!

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    44 mins
  • Transforming Connections: A Landmark UCaaS Deal with RingCentral - Symplicity Conversations Ep. 18
    May 6 2025

    In this episode of Symplicity Conversations, join host Catherine Ripley as she talks about our transformative success story with Sean Shaughnessy and George Foland from RingCentral. Discover how a major West Michigan grocery chain revolutionized its communication infrastructure through a landmark deal in the Unified Communication as a Service (UCaaS) space and how Symplicity landed the record-setting deal delivered big for the client.

    Explore the challenges and triumphs of deploying at scale, the importance of trust and partnership, and the role of innovative technology in reshaping business communication. Whether you're an entrepreneur or a business leader, this episode is packed with insights on turning challenges into opportunities and the future of digital transformation. Subscribe now to learn how to simplify complexity and make an impact in your business.

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    57 mins
  • Navigating Leadership, Growth and Emotional Intelligence - Symplicity Conversations Ep. 17
    Apr 29 2025

    We explore the dynamic world of leadership with Dr. Dino Signore, a renowned business psychologist. Host Catherine Ripley dives deep into the challenges and mindset shifts required to transition from a startup to a thriving second-stage business. Discover the importance of emotional intelligence, how to build a management team that complements your strengths, and the role of peer support in fostering innovation. Whether you're an entrepreneur or a business leader, this episode is packed with valuable insights to help you scale effectively. Don't miss out—subscribe now and become part of the conversation!

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    50 mins
  • Dream Big: Celebrating Milestones & Team Wins - Symplicity Conversations Ep. 16
    Apr 22 2025

    In this episode of Symplicity Conversations, host Catherine Ripley dives into the impact of dreaming big and achieving remarkable milestones in business. Joined by Doug Seites, Director of Marketing at Symplicity, they discuss the significance of being nominated for and winning prestigious awards, such as their recent Intellisys Platinum Partner recognition, and how these achievements reflect the hard work and dedication of the entire team.

    Catherine shares her personal journey, the importance of setting audacious goals, and the role of teamwork in transforming challenges into triumphs. Tune in to explore how celebrating wins can inspire further success and the power of community in driving business growth. Subscribe to join the conversation and simplify complexity with us!

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    38 mins
  • Maximizing Business Success Through Data-Driven Insights - Symplicity Conversations Episode 15
    Apr 15 2025

    Join us for an insightful episode of Symplicity Conversations, where host Catherine Ripley sits down with Erin Stewart, Senior Director at Success KPI. Discover how businesses are leveraging data-driven insights to maximize success in an ever-evolving landscape. Erin shares her journey from starting in a mall kiosk to becoming a leader in data analytics, emphasizing the importance of relationships and strategic thinking. Dive deep into the world of performance metrics, client success stories, and the future of analytics in business strategy.
    In this episode, we explore:
    - The critical role of automation and AI in enhancing customer experiences.
    - How Success KPI is transforming contact centers with innovative solutions.
    - The power of leveraging data to drive meaningful business outcomes.
    - Practical advice for professionals aiming to propel their careers forward.
    - The importance of fostering collaboration and empowering teams, especially for women in leadership.

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    50 mins
  • Innovation, Relationships, and the Future of Business - Symplicity Conversations Episode 14
    Apr 8 2025

    In this episode of Simplicity Conversations, hosted by Catherine Ripley, we dive into the evolving landscape of IT services with Stephen Hackett, founder of 186Kloud. Explore Stephen's journey from channel management to founding a company focused on providing cutting-edge IT solutions. Discover insights into how businesses can adapt to technological shifts, with a special focus on the role of AI and cybersecurity in today's market.

    Learn about the challenges and opportunities in transitioning to cloud-based solutions and how 186Kloud is pioneering change in the UK market. Whether you’re a business leader, entrepreneur, or tech enthusiast, this episode provides valuable perspectives on turning innovation into success.

    Subscribe now to join the conversation and simplify complexity with Simplicity Conversations.

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    46 mins