Episodes

  • Sell them a Service Contract or Someone else will | Shift into Profit Podcast

    Sell them a Service Contract or Someone else will | Shift into Profit Podcast
    May 7 2026
    Dealerships are missing out on the service contract opportunity. If you don't sell them a service contract, someone else will and you could lose them as a customer. I had the opportunity to sit down with Brenda Cline Kereakes from Line5 at Agent Summit 2026 for an incredibly insightful conversation on the opportunities dealerships are missing and how to increase your profitability from the service drive in 2026. For more on Line5, visit: https://www.line5.com/ #dealership #automotive
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    26 mins
  • How to Pressure Test Your Processes | ft. Michael Renaud

    How to Pressure Test Your Processes | ft. Michael Renaud
    Apr 16 2026
    Dealers must "money ball" their staff to have the best chance of success. I had the opportunity to join Michael Renaud at the Siro NADA 2026 booth for an incredibly insightful conversation on what dealerships must be doing to better their processes, and become more profitable in 2026. For more on Siro, visit: https://www.siro.ai/ #NADA #NADA2026 #dealership #automotive
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    19 mins
  • How to Develop Your Dealership's Culture | ft. Lou Ramirez & Fred Lennartz

    How to Develop Your Dealership's Culture | ft. Lou Ramirez & Fred Lennartz
    Apr 23 2026
    Get your people on board with the mission of the dealership and develop an intentional culture. I had the opportunity to join Lou Ramirez & Fred Lennartz at the Siro NADA 2026 booth for an incredibly insightful conversation on what dealerships must do to better their people, improve their processes and become more profitable in 2026. For more on Siro, visit: https://www.siro.ai/ #NADA #NADA2026 #dealership #automotive
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    16 mins
  • Focus on the Human Experience First | ft. Dennis Gingrich

    Focus on the Human Experience First | ft. Dennis Gingrich
    Apr 2 2026
    In an age of technological excitement, focus on the human experience first. I had the opportunity to join Dennis Gingrich at the Siro NADA 2026 booth for an incredibly insightful conversation on what dealers should be doing to improve their human experience and become more profitable in 2026. For more on Dennis Gingrich, visit: https://www.linkedin.com/in/dennisgingrich/ For more on Siro.ai, visit: https://www.siro.ai/ #NADA #NADA2026 #dealership #automotive
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    16 mins
  • How Managers in Automotive Become More Successful | ft. April Simmons

    How Managers in Automotive Become More Successful | ft. April Simmons
    Apr 9 2026
    Managers must put pride aside and learn every aspect of their business, so they can teach their people to be better. I had the opportunity to join April Simmons at the Siro NADA 2026 booth for an incredibly insightful conversation on what automotive managers must be doing to better their people and become more profitable in 2026. For more on Siro, visit: https://www.siro.ai/ #NADA #NADA2026 #dealership #automotive
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    22 mins
  • FTC Crackdown on Dealer Pricing — What Every Dealer Needs to Know Now

    FTC Crackdown on Dealer Pricing — What Every Dealer Needs to Know Now
    Apr 1 2026
    The FTC just issued warning letters to 97 auto groups for deceptive pricing practices and this goes far beyond just large dealer groups. In this live 700 Credit Podcast session, we’re breaking down what’s really happening, where dealers are exposed, and why this matters right now. Joining the conversation: Adam Crowell, Esq. – A leading compliance expert in automotive retail, specializing in regulatory risk and dealership audits. Adam helps dealers identify and correct issues before regulators or attorneys do. Ken Hill – Automotive credit and data strategist with deep expertise in credit reporting, identity verification, and deal structuring. Ken works closely with dealers to ensure their credit processes align with today’s compliance environment. In this quick, no-fluff conversation, we’ll cover: What triggered the FTC sweep The most common pricing mistakes dealers are making today How these issues show up in real deals and credit processes Where compliance and deal structure intersect What dealers should be paying attention to immediately This session is designed to give you a preview of what’s coming in our upcoming webinar. If you’re a GM, GSM, F&I leader, or marketing manager, this is something you can’t afford to ignore. Register for the full webinar here: https://event.on24.com/wcc/mr/6682897/67CAF946FD465FEA8651EC16A003E6E4?partnerref=podcast
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    31 mins
  • Fraud at the Door: How to Spot it Before it Costs You | 700 Credit Podcast

    Fraud at the Door: How to Spot it Before it Costs You | 700 Credit Podcast
    Apr 1 2026
    Remember when dealership fraud meant a customer presenting you with a fake driver's license? Unfortunately, technology has made today's fraud far more sophisticated, insidious, and difficult to defend. In this week's episode of the 700 Credit Podcast, Ken Hill breaks down how fraud is rapidly evolving, and how synthetic identity fraud in particular is proving to be an severe and expensive problem for dealers. #automotive #dealership #automotivefraud
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    Not Yet Known
  • One Missed Step That Could Cost Your Dealership Thousands | 700 Credit Podcast

    One Missed Step That Could Cost Your Dealership Thousands | 700 Credit Podcast
    Mar 31 2026
    Selling season is here! In this episode, Ken and Jason talk about all the common mistakes dealers make with regard to compliance obligations. Ken Hill offers a number of useful credit and compliance tips to make sure that regulatory issues don't hinder your ability to make the most of one of the busiest buying seasons of the year, and a lot more. #automotive #dealership #700credit
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    23 mins