On this episode of Strata Stories, we talk with Jerry Durham, the CEO of the Client Experience Company. We dive into:

1. Jerry shares his takeaways from The Graham Sessions
2. Why PT assistants are the most undervalued resource
3. Evaluations vs Treatments - Why we need to rethink the physical therapy model
4. How to handle cancellations and cancellation fees at your clinic

Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!

If you'd like to learn more about Strata and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a call with our team!

If you have any questions, send us a note hello@stratapt.com. Strata Stories is produced by Thomas Schreiber, our Director of Marketing

On this episode of Strata Stories, we talk with Justin Stiver the owner of Total Therapy Florida.

We dive into:
1. How to renegotiate payer contracts for PT clinics
2. The best ways to get in contact with insurance companies
3. And why you must have data in order to renegotiate

Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!

If you have any questions, send us a note hello@stratapt.com. Strata Stories is produced by Thomas Schreiber, our Director of Marketing

On this episode of Strata Stories, we talk with Megan Donaldson, PT and Department Chair of Rehab Sciences at MUSC

We dive into:
1. How to create a hiring process at your clinic
2. Why you need a hiring rubric
3. What types of questions to ask during an interview
4. And the importance of investing in employee growth

Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!

If you have any questions, send us a note hello@stratapt.com. Strata Stories is produced by Thomas Schreiber, our Director of Marketing

On this episode of Strata Stories, we talk with Daniel Hirsch, CEO Risk & Compliance Analytics

We dive into:
1. The importance of having the correct risk and compliance documents in place
2. Why you must invest in OSHA manuals, HIPA manuals, and other documents that are specific to your clinic
3. And finally the risks of social media. Daniel starts off the show by explaining how social media can get therapists & clinics into hot water

Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!

If you have any questions, send us a note hello@stratapt.com. Strata Stories is produced by Thomas Schreiber, our Director of Marketing

On this episode of Strata Stories, we talk with Dave Kittle the CEO of The Fieldmaker Group.

We dive into:
1. Offering cash-based services at your clinic
2. What acquisitions are looking like in 2024
3. The benefits of owning multiple practices
4. The future of compensation in the PT & OT world
5. The importance of shifting toward consumer-facing approaches

Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!

If you have any questions, send us a note hello@stratapt.com. Strata Stories is produced by Thomas Schreiber, our Director of Marketing

On this episode of Strata Stories, we talk with Rafael Salazar the owner & CEO of ProActive Rehab & Wellness

We dive into:
1. Why Rafi pays his therapists to create content each week
2. What it means to be in the expertise business
3. How to craft a positioning statement for your clinic
4. And the importance of leveraging digital media in your practice

Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!

If you have any questions, send us a note hello@stratapt.com. Strata Stories is produced by Thomas Schreiber, our Director of Marketing

On this episode of Strata Stories, we talk with Justin Stiver the owner of Total Therapy Florida.

We dive into:
1. How to build a million-dollar clinic with healthy margins
2. Determining employee compensation and incentives
3. How to upsell additional services
4. The key to physical therapy businesses succeeding outside of local neighborhoods
5. And lastly, Justin provides an update on his content strategy and explains exactly how they’ve been creating content in the clinic

Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!

If you have any questions, send us a note hello@stratapt.com. Strata Stories is produced by Thomas Schreiber, our Director of Marketing

On this episode of Strata Stories, we talk with Roger Karsten DPT who is currently the owner of OnePT.

We dive into:
1. What operational metrics should you be tracking monthly, weekly, and daily
2. How to track patient balances and follow up properly
3. Recruiting and interviewing tips
4. The advantages of sending billing out every single day
5. How scheduling patients every 15 minutes can make your clinic more efficient

Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!

If you have any questions, send us a note hello@stratapt.com. Strata Stories is produced by Thomas Schreiber, our Director of Marketing