There is a paradox emerging in the age of Generative AI.

Business leaders are trained to be skeptical of raw data. They question spreadsheets. They interrogate dashboards. But the moment that same data is wrapped in a conversational sentence by an LLM? The skepticism vanishes.
In the latest episode of Skin in the Game, I sat down with Amit Shivpuja (Director of Data Product & AI Enablement @ Walmart) to discuss why our biggest AI challenge isn't the technology—it's the misplaced trust that comes with a friendly chat interface.

As Amit put it:
"People tend to put a lot more trust in the system than they would normally do. They're a little skeptical if you give them a table of numbers, but if you write them a sentence saying the answer is X, they tend to trust it. It's on us to show them how we came up with the answer, not just give them a number."

We also explored a fascinating case from his VR days where survey data (what people said) completely contradicted usage data (what people did). The lesson? Whether you are dealing with human feedback or AI output, validation is non-negotiable.

If your organization is racing to adopt AI tools, this conversation is a vital reality check. We dig into:

• The "Data Sandwich" framework for building trustworthy systems
• How to build trust through radical transparency
• Why accountability must always remain with the human

🔗 Links & Resources:

• linkedin.com/in/amitshivpuja
• datacompass.substack.com

📺 Watch on YouTube: youtu.be/o6n5IP_Z2DY

What makes YOU trust an AI output? Is it the authority of the tone, or the transparency of the source?. Drop your thoughts below. 👇

#AI #DataGovernance #DigitalTransformation #Leadership #GenerativeAI #Walmart #DataIntegrity #StanfordLEAD #stanfordgsb #SkinInTheGamewithDebbieGo

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We’re wired to trust things that sound like us. It’s a psychological shortcut that helps us navigate the world, but in the realm of AI, it’s a major liability.

In this teaser from #SkinInTheGamewithDebbieGo, Walmart Data & AI Leader Amit Shivpuja explains why natural language interfaces are a double-edged sword. While these tools make AI more accessible than ever, they also create a dangerous illusion of certainty.

Amit highlights a fascinating shift in how we process information:
"People are a little skeptical if you give them a table of numbers. But if you write them a sentence saying the answer is X, they tend to trust it. Just because it's an easy-to-use interface doesn't mean you blindly trust it."

🎙️Catch the Full Episode
Don't miss the full conversation with Amit Shivpuja on Monday, March 2 to learn how to balance innovation with critical thinking.

#AI #GenerativeAI #DataScience #LLM #AIGovernance #WalmartData #DigitalTransformation #DataGovernance #HumanInTheLoop #TechLeadership #ResponsibleAI #SkinInTheGamewithDebbieGo

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Thai food is world-famous, but Thai coffee remains a mystery to most.

In this episode, we uncover the origin story of Coffee Culture Thailand and its visionary founder, Susan Borvornpotsakul Villota.

When the 2020 pandemic hit, Susan lost 90% of her marketing clients. Instead of giving up, she leveraged her digital expertise to build a bridge - connecting Thailand’s remote coffee farmers with a global audience of coffee drinkers.

In this #SkinInTheGamewithDebbieGo episode, we discuss:

✅ The "Zero Product" Launch: How she raised 60,000 THB with a simple video and a crowdfunding campaign.

✅ Breaking the language barrier: Using her Thai-Finnish roots to bring the 'invisible ' farmers to the world stage.

✅ The Reverse-Engineer Strategy: Building an online marketplace first, avoiding costly brick-and-mortar overhead.

✅ The Fair-Price Pivot: Letting farmers and roasters set their own prices for true sustainability.

✅ The Hero Product: A signature smooth, balanced Thai roast that changed perceptions.

From Chiang Mai to Chiang Rai, Thai coffee is no longer just commodity. It's a story of resilience, craft and the "seed that connects us all".

🔗 Links & Resources:
• coffeeculture.asia
• @coffeeculturethailand
• facebook.com/coffeeculturethailand
• youtube.com/@coffeeculturethailand
• x.com/CoffeeCultureTh
• linkedin.com/company/coffeeculturethailand
• linkedin.com/in/susan-villota

📺 Watch on YouTube: youtu.be/snYLOKjimh8

#ThaiCoffee #SpecialtyCoffee #SocialImpact #Pivot #FarmToCup #CoffeeCultureThailand #WomenInBusiness #CoffeeCulture #SustainableBusiness #EntrepreneurStory #SkinInTheGamewithDebbieGo #BusinessResilience

Enjoying the podcast? Leave us a quick review!

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