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SimpleBiz360™ Podcast

SimpleBiz360™ Podcast

By: Jeffrey Mason
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Summary

The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.

© 2026 SimpleBiz360 Art Economics Leadership Literary History & Criticism Management & Leadership
Episodes
  • What if blame-shifting was replaced by ownership? OMOQ #163

    What if blame-shifting was replaced by ownership? OMOQ #163
    May 16 2026

    Do you want to deliver a pleasant surprise to your customers? Do you want to look fresh and exciting to customers? If so, all you have to do is take ownership of you actions, and retire the societal trend of blame-shifting. Novel. Humble. Endearing. Lucrative. Make action ownership a hallmark of your company, and watch your business grow!

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    1 min
  • Are you assuming customer trust, or are you earning it? OMOQ #162

    Are you assuming customer trust, or are you earning it? OMOQ #162
    May 13 2026

    Many companies put the cart before the horse by expecting customers to trust them first, rather than earning trust through action. Has your company inverted the trust relationship? Repeat and referral business grows for companies that consistently demonstrate trustworthiness. Do your actions back up your marketing and sales claims? Are you expecting and demanding trust from customers, or are you willing to be an earner?

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    1 min
  • Do you explain the benefits to your customers? OMOQ #161

    Do you explain the benefits to your customers? OMOQ #161
    May 10 2026

    We live in a feature driven product world. Buttons, modes, settings and codes accompany so many products we buy. But what benefits do all these features serve? If you are not in the habit of explaining what the features do for customers, now would be a great time to start generating effective ways to explain the benefits of all these buttons, modes, settings, and codes.


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    1 min
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