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SimpleBiz360™ Podcast

SimpleBiz360™ Podcast

By: Jeffrey Mason
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About this listen

The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.

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Episodes
  • Are you making customers feel like they are intruding on your day? OMOQ #110

    Are you making customers feel like they are intruding on your day? OMOQ #110
    Nov 6 2025

    Customers can easily tell when they are unwanted. As businesses, we like to think we put the welcome mat out for everybody. However, sometimes we send the wrong message to our inquiring customers. Is it time for your company to audit what you are projecting to customers?


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    1 min
  • Should we stop calling ourselves experts? OMOQ #109

    Should we stop calling ourselves experts? OMOQ #109
    Nov 3 2025

    The concept of being an expert leaves little room for improvement. Do we really want put our products and services on a self-proclaimed pedestal, or do we want to come across with an air of humility?

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    1 min
  • Is your business phone number getting you in trouble? OMOQ #108

    Is your business phone number getting you in trouble? OMOQ #108
    Oct 30 2025

    Are you actually listing a phone number? Are you actually answering calls, recording voice mails, listening to these voice messages, and then acting on them? If you are not managing the phone properly, you are running the risk of creating unhappy current, and potential customers. Maybe it’s time to start treating your phone with the respect customers are looking for!

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    1 min
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