Episodes

  • Centra’s Cormac Dawson on Blending Local Insight with National Scale at Centra

    Centra’s Cormac Dawson on Blending Local Insight with National Scale at Centra
    May 12 2026
    Ireland’s Centra is evolving beyond traditional convenience, combining local retail expertise with national scale to meet changing customer expectations. Cormac Dawson shares how the brand is driving growth through foodvenience, operational efficiency, and a strong community connection. From coffee innovation to next-generation store formats, discover how Centra is shaping the future of convenience retail. With special guest: Cormac Dawson, Sales Director, Centra Hosted by: Dan Munford and Carolyn Schnare Related Links: Centra Deli Drama: https://www.youtube.com/playlist?list=PLlEE_dmAuCfEIARb3RuZqrUrv6uq59B4d
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    26 mins
  • DMALL CEO Marcus Spurrell on What the West Can Learn From China’s Agentic Commerce

    DMALL CEO Marcus Spurrell on What the West Can Learn From China’s Agentic Commerce
    Apr 28 2026
    DMALL in China is redefining how technology powers retail, from AI-driven pricing to unified commerce platforms. DMALL CEO Marcus Spurrell explores how agentic commerce, real-time data and digital ecosystems are transforming the retail landscape with hosts Martin Bailie, founder and CEO of MWB Advising, and Carolyn Schnare. Find out what Western retailers can learn from China’s rapid pace of innovation. With special guest: Marcus Spurrell, CEO, DMALL Hosted by: Carolyn Schnare and Martin Bailie Related Links: See Wumart and DMALL's entry profile in the Insight 'Smartest Store in the World:' competition https://www.globalconvenience.com/smart/entries/wumart-xueqing-road-store-beijing-china/
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    36 mins
  • Brett Barclay on Australia’s Convenience Channel

    Brett Barclay on Australia’s Convenience Channel
    Apr 14 2026
    Recorded live at the AACS Connect 26 Summit in Sydney, host Dan Munford is joined by Brett Barclay, director at CMA. Hear the latest data shaping Australia’s convenience channel from tobacco disruption and beverage growth to emerging impacts from GLP-1 and shifting consumer spend, Barclay offers a clear view of the pressures and opportunities ahead. With special guest: Brett Barclay, Director, CMA Hosted by: Dan Munford
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    15 mins
  • Rise of Modern Convenience in India With Founders of New Shop

    Rise of Modern Convenience in India With Founders of New Shop
    Mar 31 2026
    India’s New Shop convenience chain is building a modern convenience retail network in one of the world’s fastest-growing markets. Co-Founders Aastha Almast and Mani Dev Gyawali discuss how technology, franchising, and local entrepreneurship are helping reshape India’s retail landscape and how their custom tech stack and AI-driven tools are enabling rapid expansion across the country. With special guests: Aastha Almast and Mani Dev Gyawali, Co-Founders, New Shop Hosted by: Carolyn Schnare and Dan Munford Related Link: Global Convenience article "A new era for Indian convenience: the tech-smart rise of New Shop" - https://www.globalconvenience.com/features/new-shop-india
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    29 mins
  • AI Gets Real: Pilot Projects to Performance at Scale With Doug Haugh and Jeff Rubin

    AI Gets Real: Pilot Projects to Performance at Scale With Doug Haugh and Jeff Rubin
    Mar 17 2026
    AI is moving from experimentation to execution in convenience retail. Recorded live at NRF 2026, Doug Haugh, former Parkland executive and chairman of NewTide.ai, and Jeff Rubin, senior vice president of fuels at Upside, explain how operators can use intelligent automation to tackle labor challenges, improve store performance, and compete in a flat fuel market. With special guests: Doug Haugh, Chairman, NewTide.ai and Jeff Rubin, Sr. Vice President - Fuels, Upside Hosted by: Dan Munford
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    23 mins
  • Chestnut Market’s Ryan Oettinger and Faheem Jamal Are Redefining the Store Experience

    Chestnut Market’s Ryan Oettinger and Faheem Jamal Are Redefining the Store Experience
    Mar 3 2026
    Chestnut Market is leveraging technology to elevate both speed and service across its growing Northeast footprint. CEO Ryan Oettinger, Director of Operations Faheem Jamal, and DeliGo’s CEO Istvan Haidekker discuss how automation can reduce friction, minimize shrink and free up associates to focus on the customer. With special guests: Faheem Jamal, Director of C-Store Operations, Chestnut Market and Istvan Haidekker, Co-Founder and CEO, Deligo Vision Technologies Hosted by: Dan Munford and Ryan Oettinger, CEO, Chestnut Market
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    26 mins
  • Live from NRF '26: From AI Hype to Real Results in Convenience

    Live from NRF '26: From AI Hype to Real Results in Convenience
    Feb 17 2026
    Live from NRF '26, leaders from Vontier, Vusion, and VenHub explore how AI, automation, and connected store technology are reshaping convenience retail. From dynamic pricing and computer vision to robotics and frictionless shopping, the conversation focuses on practical solutions that improve operations and customer experience today. With special guests: Tarang Sethia, Executive Vice President, Product & Technology VenHub, Roy Horgan, Group SEVP Strategy, Marketing & Communications, Vusion Group, and Elaine Kanak, CMO, Vontier Hosted by: Dan Munford
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    20 mins
  • Special: The Future of Food in Convenience: Robotics, Real Food, and the Race for Relevance

    Special: The Future of Food in Convenience: Robotics, Real Food, and the Race for Relevance
    Feb 6 2026
    Convenience food is having a moment, and not the microwaved, mystery‑ingredient kind. From robotic kitchens to AI-powered vending machines, three industry trailblazers say we’re entering a new era where speed, quality, and authenticity finally sit at the same table. Dan Munford is joined by co-host Harry Milloff and speak with Jesper Østergaard, CEO of Reitan Convenience Denmark (7‑Eleven) and food innovator Jane Carroll, better known online as Jane Foodie. Watch the video version of this special episode: https://www.globalconvenience.com/features/the-future-of-food-in-convenience-robotics-real-food-and-the-race-for-relevance/ With special guests: Jesper Østergaard, CEO of Reitan Convenience Denmark (7‑Eleven) and food innovator Jane Carroll, better known online as Jane Foodie Hosted by: Dan Munford and Harry Milloff
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    23 mins