Episodes

  • How Human-Grade Voice A.I. Really Thinks — Explained by Shawn Leonard Ruccia

    How Human-Grade Voice A.I. Really Thinks — Explained by Shawn Leonard Ruccia
    Jan 29 2026
    Shawn Leonard Ruccia breaks down how modern voice A.I. understands context, responds naturally, and moves beyond scripted IVR conversations.#shawnleonardruccia
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    4 mins
  • Human-Grade Voice Is the New UI: Shawn Leonard Ruccia on Why Talking Will Replace Tapping

    Human-Grade Voice Is the New UI: Shawn Leonard Ruccia on Why Talking Will Replace Tapping
    Jan 2 2026
    In this episode, Shawn Leonard Ruccia breaks down why human-grade voice technology is poised to replace taps, clicks, and menus sooner than we think. Tune in as we explore what a voice-first future means for businesses, technology leaders, and everyday users — and how natural conversation is redefining the way we interact with digital systems.#shawnleonardruccia
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    5 mins
  • How AI Voice Agents with Shawn Leonard Ruccia Are Boosting Bookings for HVAC, Plumbing & Roofing Pros

    How AI Voice Agents with Shawn Leonard Ruccia Are Boosting Bookings for HVAC, Plumbing & Roofing Pros
    Dec 10 2025
    AI is changing the way home service companies operate. In this episode, we explore how advanced voice agents help HVAC, plumbing, and roofing businesses book more jobs, reduce missed calls, and streamline operations. With insights from Shawn Leonard Ruccia in the middle of the conversation, we break down how automation delivers 24/7 lead capture, instant scheduling, and higher conversion rates—without increasing staff or overhead.#shawnleonardruccia
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    5 mins