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The Service Ducks Podcast

The Service Ducks Podcast

By: Russell Shear James Downs
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About this listen

Find out what's quacking with the The Service Ducks Podcast - the UKs funniest ServiceNow Podcast! "Talk to the Duck" and join our co-hosts, James Downs and Russell Shear (aka ServiceNerd) every other week for a hilarious spin on all things ServiceNow. We promise to keep you entertained with all the ups and downs of the ServiceNow world - and who knows, you might even learn something useful! So come on over and join the fun - the ducks are waiting!"2025 Russell Shear, James Downs Running & Jogging
Episodes
  • S03 E02: Duck Duck Deepfake
    Nov 19 2025

    This time, one of us talks about navigating a very posh awards dinner...without knowing the location. The other tries to make sense of the multi-million dollar Pokémon card craze. We find out what it actually takes to run over 30 miles without collapsing. And finally, Russ takes on James' terrifying new quiz: 'Duck Duck Deepfake.' This episode is brilliant, with a questionable amount of ServiceNow content.

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    53 mins
  • S03 E01: Shoulder Buddies & Catchup Chats
    Nov 6 2025

    After nearly a year off, the Service Ducks are back to talk all things ServiceNow, Disney shoulder buddies, and the AI takeover we apparently slept through. It’s a chaotic catch-up featuring James’ jet-setting adventures, everyday AI confessions, and the usual dose of mild gripes and questionable wisdom.

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    36 mins
  • S01 E10: HELP! I need somebody
    Apr 12 2023

    Welcome to the Service Ducks podcast! In this episode, James and I will be tackling a topic that can make even the most confident of us break out in a cold sweat - asking for help effectively. But don't worry, we've got you covered with some practical tips on how to approach others and ask the right questions, all while keeping a smile on your face. We'll be sharing advice on the best ways to phrase your questions and approach others in a respectful and effective way. And of course, we won't leave you hanging without some laughs - we'll be injecting some humour into the discussion with our top tips on how to choose the perfect seat on a train. Plus, we might even reveal if I'll finally get my hands on a ServiceNow Personal Development instance live! Whether you're a seasoned pro or just starting out in the ServiceNow industry, join us for an entertaining and informative episode that's sure to leave you with a few laughs and some valuable insights. Who knows, you might even learn something new!



    Email: talktotheduck@service-ducks.com #serviceducks

    #talktotheduck

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    37 mins
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