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Service Design Podcast

Service Design Podcast

By: Service Design Podcast
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 In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.Copyright 2025 Service Design Podcast Art Economics Management Management & Leadership Political Science Politics & Government
Episodes
  • #62 - Making waves with Maarten Raemdonck and Lien Dewitte

    #62 - Making waves with Maarten Raemdonck and Lien Dewitte
    Nov 17 2025

    We talk with Maarten Raemdonck, Head of Innovation at Aquafin, and Lien Dewitte from Leap Forward, about how innovation takes root in a large, technical organisation. From bold early experiments to building lasting change, they share honest lessons from Aquafin’s journey to make innovation part of everyday work in a company that treats the waste water of 5 million people daily.
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    1 hr
  • #61 - Innovating healthcare with Brian Desplinter and Jurgen De Klerck

    #61 - Innovating healthcare with Brian Desplinter and Jurgen De Klerck
    Sep 17 2025

    In this episode, we visit AZ Groeninge in Kortrijk to meet Brian Desplinter and Jurgen De Klerck, the duo behind a unique collaboration between healthcare and telecom. From private 5G networks to co-designed care services, we explore how design thinking is driving real change in a clinical setting.
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    54 mins
  • #60 - Digitizing Buildings with Sun Ah Hwang

    #60 - Digitizing Buildings with Sun Ah Hwang
    Jun 3 2025

    What if your home had a memory? In this episode, PhD researcher Sun Ah Hwang joins us to explore Digital Building Logbooks — the “health cards” of buildings. From DIY dreams to data-driven renovation advice, we discuss how DBLs are reshaping our approach to sustainability, ownership, and building design across Europe.
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    1 hr and 11 mins
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