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Service Design Podcast

Service Design Podcast

By: Service Design Podcast
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In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.Copyright 2026 Service Design Podcast Art Economics Management Management & Leadership Political Science Politics & Government
Episodes
  • #67 - Going punk on human-centred design with Gerry Scullion

    #67 - Going punk on human-centred design with Gerry Scullion
    Jun 22 2026

    What if going punk is the most human-centered thing you can do right now? 🤘 We sat down with Gerry Scullion to talk HCD, AI, and why discomfort might actually mean you're on the right track. Did we make you curious?

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    47 mins
  • #66 - Meet our new host: Eva Faes

    #66 - Meet our new host: Eva Faes
    Jun 8 2026

    A new voice, same Service Design Podcast! Laurens Somers is passing the mic to Eva Faes, service and social designer at Knight Moves.
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    6 mins
  • #65 - Modernising digital services at scale with Hefen Wong

    #65 - Modernising digital services at scale with Hefen Wong
    Apr 14 2026

    What does it take to modernise a live government system? Hefen Wong from Singapore’s Ministry of Manpower shares how an 18-year-old Employment Pass platform was transformed into a user-centred digital service: through prioritising user value, smart use of research, and agile ways of working.
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    56 mins
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