In this episode of Selling Signals, we’re joined by Jordan Hauer, Founder and CEO of Amass Insights. Through Amass, Jordan helps investment firms discover, evaluate, and source datasets while also helping data providers better understand and monetise their assets.

Having spent more than a decade at the centre of the market, Jordan has a unique perspective on how alternative data has evolved, from the industry’s early days of scarce and highly differentiated datasets to today’s world of abundant data and rapidly advancing AI tools.

We discuss which datasets are seeing the strongest demand in 2026, how funds evaluate new data sources, and why sales cycles remain stubbornly long despite significant improvements in the market. Jordan also shares his views on trials, pricing, backtesting, and the common mistakes data providers make when trying to sell to investment firms.

Whether you’re a data provider, investor, or anyone building in the data economy, this episode offers a valuable look at where the industry is heading next.

In this episode of Selling Signals, we’re joined by Jonathan Chin, co-founder of Facteus and author of Data-Minded. Jonathan brings a founder’s view on what it takes to build a transaction data provider trusted by institutional investors.

We talk about why data businesses do not behave like SaaS companies. Data often sells optionality rather than a fixed outcome, which changes the way buyers evaluate products. Jonathan explains where SaaS playbooks break down, what still carries across and why data quality issues are different from software bugs.

We also discuss aggregation, alpha decay and the role of AI in the future of alternative data. A big part of the conversation focuses on whether alternative datasets could become part of future model training rather than simply being queried through tools or MCP servers.

In this episode of Selling Signals, we’re joined by Sheraz Bhatti, who led Customer Success at Similarweb and now does the same at Quartr.

We discuss what Customer Success means in a data business and why it differs from the standard SaaS playbook. Sheraz explains what good adoption looks like, why usage metrics can be misleading, and how data vendors can tell whether their product is making it into real investment decisions.

We also cover churn risk, internal champions and what “land and expand” looks like when the product being sold is data.