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Repair Shop Reckoning

Repair Shop Reckoning

By: Kevin Brown
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About this listen

 Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.

Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.Copyright Kevin Brown Economics Leadership Management & Leadership
Episodes
  • How To Hire A Marketing Company Without Getting Scammed Like I Did

    How To Hire A Marketing Company Without Getting Scammed Like I Did
    Feb 27 2026
    Marketing can build your shop or quietly bankrupt it.

    In this episode, Kevin breaks down why most marketing promises are smoke and mirrors, and what shop owners should actually measure if they want booked work, not “impressions.”

    What you’ll hear in this episode
    • Why “impressions” are the most abused metric in marketing
    • The tracking question every shop must ask on every customer
    • Why Google Business Profile is the real local gold mine and it’s free
    • How to handle bad reviews without looking weak or corporate
    • How Kevin audits marketing so he can cut spend and increase results

    If you’re paying for marketing and you can’t tie it to booked work, you’re not marketing...You’re donating.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
    Show More Show Less
    1 hr and 4 mins
  • The Backend Mistakes That Bankrupt Shops

    The Backend Mistakes That Bankrupt Shops
    Feb 20 2026
    If you don’t know your numbers, you don’t control your business!

    In this episode, Kevin sits down with Maria Montie, partner at Shindel Rock and a key resource inside the Repair Shop Reckoning network, to talk about what most shop owners avoid their backend.

    Cash flow. Oversight. Internal controls. Tax structure. And the dangerous assumption that “my accountant has it handled.”

    We break down:
    • Why bookkeeping and real accounting strategy are not the same thing
    • How overstated revenue can quietly create six-figure tax bills
    • The internal control mistakes that lead to embezzlement
    • Why “no surprises” should be your financial standard
    • The difference between delegation and responsibility
    And here’s the part that should get your attention:

    A shop owner we were working with received a six-figure tax bill. After reconstructing the books and filing an amended return, that bill was dissolved.

    Not reduced.

    Dissolved.

    Because when you don’t understand your structure, your revenue classification, and your reporting you can end up paying for mistakes you didn’t even know existed.

    This episode isn’t about accounting theory.

    It’s about control.

    You can delegate tasks.
    You cannot delegate ownership.

    If you’re serious about leading your shop instead of reacting to it, this conversation matters.

    No fluff. No tax hacks. Just the reality of what it takes to run a business the right way.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
    Show More Show Less
    1 hr and 19 mins
  • If You Don't Run Your Shop Then Your Shop Runs You

    If You Don't Run Your Shop Then Your Shop Runs You
    Feb 13 2026
    Because being good at fixing cars isn’t enough anymore...

    This episode is for shop owners who are tired of chaos, thin margins, and feeling like they’re constantly putting out fires.

    Kevin breaks down what it actually takes to build a disciplined, profitable shop in an industry that’s getting tougher by the day.

    We’re talking real systems. Real structure. Real leadership.

    Inside this episode:

    -Why letting customers bring their own parts kills your margins
    -The difference between ChatGPT and a properly built shop AI system
    -How documentation and process increase close rate
    -Why most shops misunderstand sell-through rate
    -The truth about service advisors vs. technicians
    -How systems protect you from insurance games

    If you want to stop reacting and start running your shop like a business, not a hobby, this one’s for you.

    No corporate script. No sugarcoating. Just what works.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
    Show More Show Less
    51 mins
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