In this episode of No Vacancy, the team sits down with Tommy Nguyen, founder of StoragePug, for a fast-moving, funny, and insight-packed conversation about branding, web design, culture, and what it really takes to help storage operators thrive. Tommy dives into the origins of StoragePug, why great websites should feel as easy as Amazon, and how simplifying the rental flow can transform conversions. He also opens up about his family’s journey, the grit that shaped him, and why culture drives every business decision Pug makes. From swag stories to SEO strategies, this one brings heart, humor, and plenty of takeaways for operators everywhere.

On this episode of No Vacancy we sit down with Holly Fiorello, Director of Field Marketing at Storable and we chat about everything from how she got started in Florida, to her time with The Storage Group and Call Potential, to her current role at Storable. Holly is an extremely active figure in our industry, sitting on 2 state SSA boards as well as being a volunteer for a 3rd state SSA. She has a wealth of marketing knowledge and we were so honored to have her on our podcast!

In this episode of No Vacancy we sit down with James Hatfield from LiveSwitch and discuss how he got started, moving over to LiveSwitch and how LiveSwitch is helping to transform Self Storage.

About LiveSwitch: LiveSwitch is the world-leading communications platform for small businesses and entrepreneurs. We provide world-class technologies to help small businesses thrive–directly saving them money, making them money, saving them time, and helping them serve their customers better. Virtual estimates, on-site documentation, and AI built for small businesses are some of the many offerings we provide. We use innovative video and photo technologies to achieve this.

• Book a demo: Andrew's personalized link
• Website: https://www.liveswitch.com/
• Start your free trial: https://www.liveswitch.com/contact-signup
• Coupon: Use code "Vacancy10" for 10% off at checkout!