Recorded on-site at AAPD 2025 in Denver, host Dr. Joel Berg is joined by dental entrepreneur Dr. Chris Lugo for a chat on the business side of dental office management. Dr. Lugo discusses his experiences as a multi-practice owner who also mentors residents and associates in the financial background important in business. This is a must-listen if you’re considering owning your own practice.

Guest Bio:

Dr. Christopher Lugo brings over 20 years of experience as a pediatric dentist, healthcare leader, and strategic business consultant. As CEO of Dynamic Dental Management and owner of Puget Sound Pediatric Dentistry, Dr. Lugo has built a highly successful network of pediatric dental practices across the Pacific Northwest. Known for his expertise in practice operations, revenue growth, and team development, he has become a sought-after consultant for practices looking to scale efficiently while delivering outstanding patient care.

A graduate of the Harvard School of Dental Medicine, Dr. Lugo also holds an MBA from the Kellogg School of Management, combining clinical knowledge with business acumen to navigate the complexities of modern dental practice management. His unique perspective has made him a respected voice in the industry, including his role as an expert defense witness and his current position as a Clinical Professor at UT Houston.

Dr. Lugo's work exemplifies a commitment to advancing pediatric dentistry and supporting the next generation of dental professionals. Whether in the classroom, chairside, or boardroom, he remains dedicated to elevating standards in patient care and practice management. Currently based in Houston, Texas, he continues influencing the field through his leadership, innovation, and commitment to excellence.

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Host Dr. Joel Berg is joined by Dr. Kathleen Schultz to talk about her specialty, Oral and Maxillofacial Pathology and how she translates her experience having fun with learning while a student in her own work with residents. Dr. Schultz, a lecturer for the AAPD Oral Comprehensive Exam review courses, speaks to the importance of having a strong peer network so you never feel like you’re “going it alone” when tough cases come up.

Guest Bio:

Dr. Schultz received her dental degree from the University of Connecticut School of Dental Medicine. She completed a residency in oral and maxillofacial pathology at Long Island Jewish Medical Center and a residency in pediatric dental medicine at Cohen Children’s Medical Center where she served as chief resident in both specialties. She is a Fellow and a Diplomate of the American Board of Oral and Maxillofacial Pathology as well as a Diplomate of the American Board of Pediatric Dentistry. She is currently a full time attending in oral and maxillofacial pathology and pediatric dentistry at Northwell Health. In addition to managing clinical practices in pediatric dentistry and pediatric oral pathology, she also teaches residents in both disciplines and participates in the surgical pathology service. She is a participant of the Hagedorn Cleft Palate and Craniofacial Team at Northwell Health and has a personal interest in the dental management and prosthodontic rehabilitation of infants and children with cleft lip and palate. Her interest is on clinical and radiographic presentations of common and uncommon oral pathology in pediatric patients, notably those with syndromes and complex medical conditions.

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On this episode of Newly Erupted, host Dr. Joel Berg talks about the keys to avoiding burnout with Dr. Trudy-Ann Frazer. Dr. Frazer shares her three-step approach to mitigating burnout, particularly for female practitioners and what steps to take once you realize burnout has taken hold – either in yourself or your team.

Guest Bio:

Dr. Trudy-Ann Frazer has experience working exclusively with children. It is her goal to promote good oral habits to children and parents as a part of preserving beautiful, healthy smiles for a lifetime.

She earned her DDS from Meharry Medical College in Nashville, Tennessee as the Valedictorian, then completed her certificate in Pediatric Dentistry residency from the Albert Einstein College of Medicine/ Montefiore Medical Center in the Bronx, New York. She is a proud graduate of Oakwood University in Huntsville, Alabama where she received her Bachelor of Science in Biology.

Dr. Frazer was born in Negril, Jamaica and grew up in Stone Mountain, Georgia. She has dedicated much of her professional career to educating and serving children and participated in numerous outreach activities, which include several mission trips to offer dental services to children in Jamaica. She is also involved in various organizations, including the American Academy of Pediatric Dentistry, American Dental Association, and National Dental Association, as well as a diplomate of the American Board of Pediatric Dentistry. She enjoys swimming, basketball, camping, traveling and spending quality time with her family and friends.

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Dr. Joel Berg is joined by cariology expert Dr. Brian Novy for a discussion on all there’s still to learn about dental caries. Dr. Novy delves into the importance for practitioners to understand the science of cariology, particularly when working with patients and families that may be opposed to traditional treatments, like fluoride. He also shares his personal path in evidence-based dentistry research and how this work has improved his approach to educating the future generation of dentists.

Guest Bio:

Often described as “The tenth dentist,” Dr. Brian B. Nový has faculty appointments at Virginia Commonwealth University and Harvard School of Dental Medicine. He served on the American Dental Association Council of Scientific Affairs from 2010-2014, and in 2016 was appointed the consumer representative to the United States Food & Drug Administration Dental Products Panel. His papers are published in various journals including the Journal of the American Dental Association, the Journal of Dental Research, the Journal of Evidence Based Dentistry, Dentistry Today, Inside Dentistry, Dental Economics, Compendium, the National Academies of Medicine, and the International Journal of Equity in Health

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On this episode of little teeth, BIG Smiles, host Dr. Joel Berg is joined by Dr. Brittaney Hill, the 2024 recipient of the AAPD Jerome B. Miller “For the Kids” Award. As an up-and-coming practitioner, Dr. Hill shares her experience as a mentee and the impact her mentors had on her career trajectory into pediatric dentistry and the public health sphere. She also delves into how those experiences have impacted her relationship with students as the Pediatric Dentistry Post-Graduate Residency Program Director at UIC.

Guest Bio:

Dr. Brittaney Hill earned her DDS from Meharry Medical College School of Dentistry. She then completed a Pediatric Dentistry Residency at the University of Illinois Chicago, where she earned her Certificate in Pediatric Dentistry, an MS in Oral Sciences, and an MPH in Health Policy and Administration. Upon completion of her residency program, Dr. Hill immediately transitioned into full-time faculty at UIC and now serves as Pediatric Dentistry Residency Program Director. Dr. Hill is involved in service and leadership in numerous organizations including the Chicago Dental Society, American Dental Association, and the American Academy of Pediatric Dentistry.

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Dr. Suzie Bergman joins host Dr. Joel Berg for a discussion on her Ted Talk, “Why is healthcare disjointed” and why evidence-based treatment is imperative for unique issues like temporomandibular disorders (TMDs). Dr. Bergman shares her perspective as a dentist who also suffers with TMD and what she learned from various treatments prescribed under a “one size fits all” approach.

Guest Bio:

Dr. Suzie Bergman is a dentist with experience spanning clinical care, post-doctoral education, research, advocacy, and infrastructure for patients suffering from temporomandibular disorders (TMDs). Dr. Suzie, as she is commonly called, is an Adjunct Associate Professor at Pacific Northwest University School of Dental Medicine. She is President Elect of the American Association of Women Dentists and a mentor for students through their Bridge to Brilliance program. She also serves as a mentor with Diversity in Dentistry. Dr. Suzie is a Selection Chair and Fellow of the TMJ Foundation’s online fellowship program. She lectures internationally as an orthodontic instructor and a TMD expert. Currently, she is very active in her role as Director of Dental Education at Immersify Education

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Dr. Lauren Yap joins host Dr. Joel Berg to chat about the upcoming AAPD Pediatric Oral Health Advocacy Conference (POHAC) in Washington, DC. Each year, hundreds of early career pediatric dentists visit the nation’s capital to advocate for the issues impacting the profession and optimal oral health of all children with congressional staff. Dr. Yap shares her experiences as a previous POHAC attendee, as well as how she encourages her peers to seize any opportunity to be a strong voice for themselves and their patients, whether it be in the operatory to the state or national level.

Guest Bio:

Lauren C. Yap, DMD, MPH, is a Clinical Associate Professor in the Division of Pediatric Dentistry and serves as the Assistant Program Director for the Postdoctoral Pediatric Dental Residency Program at the University of Pennsylvania School of Dental Medicine and Children’s Hospital of Philadelphia. She earned her dual degree in Dentistry (DMD) and Public Health (MPH) from the Temple University Kornberg School of Dentistry and College of Public Health in 2019 and subsequently completed an Advanced Education in General Dentistry Certificate in Hawaii, followed by a Pediatric Dentistry Certificate at Geisinger Medical Center in Danville, PA.

Board-certified by the American Board of Pediatric Dentistry, Dr. Yap is an active leader in the field, currently serving as the Pennsylvania Public Policy Advocate for the American Academy of Pediatric Dentistry (AAPD) and as a member of the Committee on Scientific Affairs. She is also a recent graduate of the ADA Institute for Diversity in Leadership (2024) and proudly serves as the Third District Representative for the American Dental Political Action Committee (ADPAC).

Before pursuing her dental education, Dr. Yap worked as an elementary school math teacher and served as a research assistant at the National Institutes of Health (NIH) within the Center for Asian Health.

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Host Dr. Joel Berg is joined by fellow Iowan and pediatric dentist Dr. Casey Goetz to discuss the importance of access to care for children in rural areas and the benefits to early career practitioners for setting up practices in these areas. Dr. Goetz shares his experience as a private practice pediatric dentist in rural Missouri serving a majority of patients with Medicaid and how he uses his own experiences to encourage peers and new graduates to consider a similar path.

Guest Bio:

Casey Goetz is a pediatric dentist and practice owner in rural Missouri. After graduating residency from the University of Iowa in 2019, he started his practice from scratch and grew it to a five chair, seven-figure collection practice in just the first year… all while serving a heavy population of kids with Medicaid. He’s an advocate for rural pediatric dentistry, startups, and finding ways to serve the kids from challenging backgrounds in his communities while still running a profitable practice. He created an online lecture series “little smiles practice mastery” that provides a step-by-step guide teaching students how to start a pediatric dental office from scratch.

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