Recorded on-site at AAPD 2025 in Denver, host Dr. Joel Berg is joined by dental entrepreneur Dr. Chris Lugo for a chat on the business side of dental office management. Dr. Lugo discusses his experiences as a multi-practice owner who also mentors residents and associates in the financial background important in business. This is a must-listen if you’re considering owning your own practice.

Guest Bio:

Dr. Christopher Lugo brings over 20 years of experience as a pediatric dentist, healthcare leader, and strategic business consultant. As CEO of Dynamic Dental Management and owner of Puget Sound Pediatric Dentistry, Dr. Lugo has built a highly successful network of pediatric dental practices across the Pacific Northwest. Known for his expertise in practice operations, revenue growth, and team development, he has become a sought-after consultant for practices looking to scale efficiently while delivering outstanding patient care.

A graduate of the Harvard School of Dental Medicine, Dr. Lugo also holds an MBA from the Kellogg School of Management, combining clinical knowledge with business acumen to navigate the complexities of modern dental practice management. His unique perspective has made him a respected voice in the industry, including his role as an expert defense witness and his current position as a Clinical Professor at UT Houston.

Dr. Lugo's work exemplifies a commitment to advancing pediatric dentistry and supporting the next generation of dental professionals. Whether in the classroom, chairside, or boardroom, he remains dedicated to elevating standards in patient care and practice management. Currently based in Houston, Texas, he continues influencing the field through his leadership, innovation, and commitment to excellence.

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Host Dr. Joel Berg is joined by Dr. Kathleen Schultz to talk about her specialty, Oral and Maxillofacial Pathology and how she translates her experience having fun with learning while a student in her own work with residents. Dr. Schultz, a lecturer for the AAPD Oral Comprehensive Exam review courses, speaks to the importance of having a strong peer network so you never feel like you’re “going it alone” when tough cases come up.

Guest Bio:

Dr. Schultz received her dental degree from the University of Connecticut School of Dental Medicine. She completed a residency in oral and maxillofacial pathology at Long Island Jewish Medical Center and a residency in pediatric dental medicine at Cohen Children’s Medical Center where she served as chief resident in both specialties. She is a Fellow and a Diplomate of the American Board of Oral and Maxillofacial Pathology as well as a Diplomate of the American Board of Pediatric Dentistry. She is currently a full time attending in oral and maxillofacial pathology and pediatric dentistry at Northwell Health. In addition to managing clinical practices in pediatric dentistry and pediatric oral pathology, she also teaches residents in both disciplines and participates in the surgical pathology service. She is a participant of the Hagedorn Cleft Palate and Craniofacial Team at Northwell Health and has a personal interest in the dental management and prosthodontic rehabilitation of infants and children with cleft lip and palate. Her interest is on clinical and radiographic presentations of common and uncommon oral pathology in pediatric patients, notably those with syndromes and complex medical conditions.

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On this episode of Newly Erupted, host Dr. Joel Berg talks about the keys to avoiding burnout with Dr. Trudy-Ann Frazer. Dr. Frazer shares her three-step approach to mitigating burnout, particularly for female practitioners and what steps to take once you realize burnout has taken hold – either in yourself or your team.

Guest Bio:

Dr. Trudy-Ann Frazer has experience working exclusively with children. It is her goal to promote good oral habits to children and parents as a part of preserving beautiful, healthy smiles for a lifetime.

She earned her DDS from Meharry Medical College in Nashville, Tennessee as the Valedictorian, then completed her certificate in Pediatric Dentistry residency from the Albert Einstein College of Medicine/ Montefiore Medical Center in the Bronx, New York. She is a proud graduate of Oakwood University in Huntsville, Alabama where she received her Bachelor of Science in Biology.

Dr. Frazer was born in Negril, Jamaica and grew up in Stone Mountain, Georgia. She has dedicated much of her professional career to educating and serving children and participated in numerous outreach activities, which include several mission trips to offer dental services to children in Jamaica. She is also involved in various organizations, including the American Academy of Pediatric Dentistry, American Dental Association, and National Dental Association, as well as a diplomate of the American Board of Pediatric Dentistry. She enjoys swimming, basketball, camping, traveling and spending quality time with her family and friends.

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