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Manage Smarter

Manage Smarter

By: C. Lee Smith and Audrey Strong
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 Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.comCopyright 2018-2025 SalesFuel, Inc. / SalesFuel.com Economics Leadership Management Management & Leadership
Episodes
  • 285: Surviving Toxic Bosses with Eric Charran

    285: Surviving Toxic Bosses with Eric Charran
    Aug 17 2025
    In this insightful episode, Eric Charran, author of 'Have You Ever Had a Boss That?', delves into the complexities of navigating dysfunctional workplaces. With more than 25 years of experience in digital innovation and AI-driven solutions, Eric shares practical strategies for dealing with difficult bosses and enhancing personal effectiveness. Discover how to manage up, grow your manager, and succeed in challenging environments. "I wrote this book after experiencing and observing unhelpful behaviors in the workplace. Many employees feel these behaviors are directed at them personally, but often it's just a matter of leaders using the wrong tools in their toolbox." - Eric Charran Charran identifies the nine boss archetypes as: The Surprised – The Deer-in-Headlights Boss who is caught off guard by issues, even when previously informed. The Emergency Broadcaster – The Chicken Little Boss who believes every minor issue is a major crisis and panics frequently. The Complainer – The Woe-is-Me Boss who constantly complains about problems without seeking solutions. The Amnesiac – The Forgetful Leader who frequently forgets past discussions, decisions, and promises. The Firefighter – The Crisis Junkie who thrives on managing crises, often creating emergencies to feel important. The Order Taker – The Yes-Man (or Woman) who always agrees with superiors and avoids making independent decisions. The Raw Nerve – The Overly Sensitive Boss who reacts emotionally to feedback and criticism, often taking things personally. The Attack Sub – The Stealthy Saboteur who engages in undermining behaviors and indirect attacks on colleagues. The LIFO (Last in, First Out) – The Fickle Manager who frequently changes priorities, often abandoning tasks or projects halfway through. Key Takeaways: -How do I identify my boss' archetype and how do I deal with it? -How do I know my worth and leverage it to become more valuable to my boss? -What is the Q-Tip Principal and how can it help me? -How can I manage up? -How can I survive in a dysfunctional workplace? #careeradvice #workplacetips #dysfunctionalworkplace #badleaders #horriblebosses #AI #workplaceculture #careergrowth #careerproblems #hatemyboss Connect with Eric Charran https://prbythebook.com/experts/eric-charran/ https://www.linkedin.com/in/ericcharran/ Connect with Manage Smarter and its hosts!!!! · Website: https://salesfuel.com/manage-smarter/ · LinkedIn: https://www.linkedin.com/in/audreystrong/ · LinkedIn: https://www.linkedin.com/in/cleesmith/ TWITTER/X Audrey https://x.com/tallmediamaven Lee https://x.com/cleesmith Connect with SalesFuel · Website: https://salesfuel.com/ · Twitter: https://x.com/SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    26 mins
  • Extra Point: Peer Advisory Groups

    Extra Point: Peer Advisory Groups
    Aug 13 2025
    This week, we're talking about something that could be a game-changer for your leadership journey—peer advisory groups. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    4 mins
  • Extra Point: Hiring the Right People

    Extra Point: Hiring the Right People
    Aug 6 2025
    This week, we're tackling a topic that's as crucial as it is challenging: hiring the right people. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    4 mins
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