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Little Raps - Restaurant Strategy Insights and Ideas

Little Raps - Restaurant Strategy Insights and Ideas

By: Joseph Szala
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About this listen

Restaurant leaders are overwhelmed with a buffet of challenges from loyalty through ordering, emerging new tech and an ever-changing market mindset. It's a constant reality of spinning plates. On Little Raps we feed leaders with new ideas and inspiration to help maximize results. Whether it's interviewing leaders for profound insights or providing best practices from the minds of our team, these Little Raps are sure to add some spice to your digital experience strategies.Joseph Szala Economics
Episodes
  • Restaurant Growth Unlocked: Digital, AI & Guest Experience
    Jul 7 2025

    Where restaurant brands go to sharpen their edge. This show is your go-to source for digital strategy, AI-driven search, local SEO, and guest experience insights—all tailored for multi-unit restaurant leaders.


    We skip the fluff and get straight to what works. Hear real-world tactics, brand success stories, and expert advice on the tools and strategies fueling today’s most innovative restaurant brands.


    🎙️ SEO & AI Search Strategy

    🎙️ Loyalty & Guest Engagement

    🎙️ Mobile Tech & Ordering Innovations

    🎙️ Digital Experience That Drives ROI


    Ready to take flight? Hit follow and let’s soar.

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    3 mins
  • Breaking Barriers & Building Bridges: Women in Restaurant Leadership with Betsy Hamm
    Jul 3 2025

    What’s truly holding women back in the restaurant industry—and what’s propelling them forward? In this candid conversation, Betsy Hamm, former CEO of Duck Donuts and host of the Loud & Lifted podcast, joins us to explore the momentum behind women in leadership roles.


    Together, we unpack:


    • Internal roadblocks (like imposter syndrome and self-doubt)

    • The real dynamics behind “the boys’ club”

    • Why women often struggle with visibility and self-advocacy—and how to change that

    • How leaders can build stronger, more connected teams across every level



    Expect unfiltered perspectives, strategic takeaways, and unexpected lessons about navigating leadership, ambition, and the evolving restaurant landscape. No sugar-coating. Just sharp insights and actionable ideas for anyone looking to lead with purpose—whether you’re at the ground floor or aiming for the C-suite.


    Let’s take flight together.

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    56 mins
  • Why Your Fonts Are Failing You
    Jun 30 2025

    Most restaurant brands treat typography like an afterthought—and it’s killing their digital experience. In this episode, I break down why readability drives conversion, how licensing can become a legal landmine, and why your go-to font might be doing more harm than good (looking at you, Brandon Grotesque).


    Whether you’re running a single shop or scaling a national brand, this is the typography gut check you didn’t know you needed.


    Takeaways:


    • How bad fonts slow down customer decisions

    • What font licenses actually cover (and what they don’t)

    • When to invest in a custom typeface—and why it’s worth it



    #TypeMatters #RestaurantBranding #DesignStrategy #UX #RestaurantMarketing

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    7 mins

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