In highly regulated life sciences environments, creativity is often seen as a liability. But what if constraints are actually the catalyst for better, more effective sales strategies?

In this episode, Dr. Shannon Gregg is joined by her colleague and mentor, Dr. Dorene Ciletti—Professor and Program Director at Point Park University and former sales leader in financial services and healthcare—to challenge the myth of “thinking outside the box.” Together, they explore why the most successful Sales Operations teams excel by thinking inside it.

You’ll learn how regulation can drive sophisticated problem-solving, how improv techniques like “Yes, And” translate into real-world bid defense strategies, and why small, risk-aware innovations can create long-term Trusted Advisor relationships. From reverse brainstorming to reframing the scientific method as a creativity tool, this conversation offers practical, repeatable frameworks for selling smarter in complex, risk-averse environments.

If you’re navigating strict SOPs, competitive buying committees, or high-stakes sales conversations, this episode delivers laboratory-tested approaches to turning constraints into conversion.

In life sciences sales, technical brilliance often breaks down when it meets human scepticism. How do you simplify complex science without diluting your expertise—and still earn trust? In this episode of The Life Sciences Sales Lab, Dr.Shannon Gregg is joined by legendary presentation expert Patricia Fripp to explore how clear communication, storytelling, and structure drive better sales conversations. This discussion reveals how top performers turn complexity into clarity—and clarity into confidence.

In this episode, you’ll learn:

• How visual language helps scientific audiences remember your message, not just your data
• A simple Situation–Solution–Success framework to build credibility through client stories
• The “Imagine With Me” technique to lower resistance and open minds to innovation
• Why the last thing you say matters most—and how to use it as a competitive edge
• How effective rehearsal (not last-minute practice) elevates sales performance and team mentorship

Whether you’re preparing for a high-stakes bid defense or a virtual demo, this episode will help you transform dense information into a compelling do-along that moves decisions forward.

In the world of life sciences, we often fall into the trap of the "Harbor Tour"—dragging our prospects through every single feature, button, and technical spec of our software or service. But as our guest today discovered when the "scales fell from his eyes" as a buyer: your prospects don't want to see how the car battery works; they want to know the mileage.

Dr. Shannon Gregg is joined by Peter Cohan, the founder of the Great Demo! methodology and author of Doing Discovery. Peter shares his journey from a bench chemist who successfully freeze-dried beer to a global sales leader who revolutionized the way we present solutions to scientific audiences.

In this episode, we dissect:

-Doing the "Last Thing First": Why flipping your demo upside down and leading with the end-state dashboard or report is the fastest way to engage senior leadership.

-The "Curse of Knowledge": How to avoid the trap of assuming your prospect’s workflow and instead use discovery to surface their "perceived uniqueness."

-Buyer Enablement vs. Sales Process: Why we must stop dragging prospects through our CRM stages and start mapping our actions to their internal buying journey.

-The "Menu Approach": A tactical masterclass in handling large, diverse audiences (like 175 Swedish scientists) by letting them choose the agenda.

-The Least Expensive Form of Proof: How to determine the "minimal viable proof" needed to secure an order—from social proof to technical demos—without wasting months on unnecessary POCs.

Whether you are a Sales professional looking to reduce friction in the sales cycle or a leader aiming to truncate the "change management" burden for your clients, Peter’s insights provide a laboratory-tested framework for driving real results.

In this episode of Life Sciences Sales Lab, Dr. Shannon J. Gregg sits down with Bruce Wakeman to challenge one of sales’ biggest norms — the traditional product demo. They unpack why today’s life sciences buyers care less about features and more about measurable outcomes. From flipping the demo to leading with results, this conversation offers a practical blueprint for shortening sales cycles and increasing buyer confidence. If you sell into biotech, pharma, or healthcare, this episode will change how you approach every sales conversation.

In this episode of The Life Sciences Sales Lab, Dr. Shannon Gregg sits down with Rick Ward, Chief Commercial Officer and long-time leader in clinical technology, to explore what it truly takes to succeed in the complex world of life sciences sales. Rick shares his journey from unexpectedly entering the clinical trial space to helping scale some of the industry’s most influential technology companies. Together, they discuss why selling into pharma requires creating demand rather than responding to it, how change management and education shape every commercial conversation, and why the best salespeople become trusted advisors who understand the broader ecosystem—from regulation to global shifts to evolving therapeutic priorities. This episode is a deep dive into the realities of commercial growth in a risk-averse, ever-changing industry, and the shared mission we all have to make clinical research more efficient, effective, and impactful for patients.

In this episode of The Life Sciences Sales Lab, Dr. Shannon Gregg sits down with sales ops leader Angela Olshefski to tackle one of the hardest parts of life sciences sales: managing constant change. Angela shares real stories about improving Salesforce adoption, simplifying workflows, and supporting reps who feel overwhelmed. They discuss why bite-sized training works, how automation reduces admin work, and what keeps sales teams motivated.A practical, relatable conversation for anyone in sales operations, enablement, or life sciences sales.

The Life Sciences Sales Lab dives into what it really takes to sell, scale, and succeed in the complex world of life sciences. Hosted by Dr. Shannon Gregg, the podcast explores the challenges of selling into pharma, navigating regulated environments, and driving digital transformation. Through real stories and insights from industry leaders, you'll learn why buyers are risk-averse, how sales cycles work, and why roles like solution consulting are critical. Whether you're in clinical tech, digital health, or life sciences sales, this podcast gives you a clear, practical look at how innovation truly happens in pharma.